Kauhale Health

We are happy with the care from this very nice community. We like the staff who are always caring. The community is clean and maintanined. The meals are very good and she is happy with the variety. I like knowing that she is happy with the many activiites.We would recommend this community for the care of others

My mother lives here and the staff is so attentive. She has had a couple of falls and they called me right away and let me know. Everyone is so friendly and they make you feel welcome. She likes the meals and enjoys them.They are having a family dinner next week. I chose Elmcroft because we were looking for a nice community and it's within walking distance of my house.

Byrd Spring is a very warm and friendly atmosphere. The staff was extremely efficient and accommodating as we processed into the community and have always been welcoming. My brother is in great hands!

The Elmcroft staff are exceptionally kind and helpful people. The facility is warm and inviting. I could not ask for better care for my 60 year old, special needs brother.

I WAS MOST IMPRESSED WITH THE CARE THEY HAD FOR MY MOTHERS NEEDS AS WELL AS MY WELL BEING. THEY WERE MOST HELPFULL AND HAVE A GREAT PROGRAM.LOOKS LIKE A PLACE MY MOM CAN LIVE AND BE HAPPY.

Food: Very good. Housekeeping excellent. Staff: Courteous, kind, professional.

Staff is helpful & willing by does so. Food is good & well cooked & flavored.

Very nice senior living-laugh instead of crying!

I live here and I am happy to care its home!

Elmcroft is wonderful. I really am pleased with the "family" there. Our uncle wanted to die. And now he's happy and getting stronger. Everyone there is smiling, the residents and the staff. We feel very blessed to have found this home.

So far our experience has been great. The personnel at Homewood at Cleveland have been great helping us get Dad set up and comfortable. They have been very helpful with the paperwork and have been very good at following up on all of our issues. Great experience so far and Dad is happy!

Our representative assisting was Jenny and she was wonderful. Very thourough, she helped me find communities that I did not locate of which was one that I choose. Elmcroft of Byrd Springs has been fabulious for my mother. She is 77 and I could not get her to eat right and we had a constant struggle with taking meds correctly. She has now got situated, made a couple friends which she is not the social butterfly and is somewhat a hermit!! Just walking was a chore for her previously. It is amazing, we can have a pleasant visit and she is even exercising regularly. Her mantality/demeanor has changed dramatically. Thank you!!! I think I may have the opportunity to know the mother in which I know she can be versus someone that has lived previously in misery. She has found her happy place I think!!

My husband's first 24 hours at homewood could not have been any better. The staff there has embraced him with welcome arms! They do not hesitate to go over and beyond expectations. They deliver upon requests immediately and professionally. I am delighted that we had the good fortune of finding a place that really cares and rises above in all arenas. It is comforting to have found a facility that feels like HOME.

Set up as independent living, but it was all ala carte. I liked this community a lot. We went with a different community, which I’m really happy with, but if we hadn’t gone with that community, we this would have been the one. Everything was clean and cheerful and the staff seemed great.

It's very clean, the people I was helping get in there commented all the time on how clean it was. I got to know some of the staff and they were always very nice and friendly when I went there. From what I could tell and just based on the people I was working with, it seemed to be really good. They paid attention if I had a concern and they would follow up on it. They have family nights once a month and they do different themes, I went to three of those and they make it fun. A guardianshipo ended up taking over and they left but he refused to go, he didn't want to leave. What he liked about Elmcroft is it's open and it's easy to get around and get in touch with the staff. I went with Elmcroft because I felt like the staff was very intune and understood what they needed and were always available if I called. It was easy to interact with them and I liked the simpleness of the layout too, I thought that was really good for people having memory issues.

The staff is fabulous, the care's been pretty good, there have been issues where it seems like at times my grandfather will get a scrape and they'll put a band aid on it and unless my mother says something about looking at it they won't. She thinks they need to check on it at least every other day, it's just she expects them to do what she would have done if he could have stayed with her. My mother is going down every day and she's trying to wean herself from it, but it was one of those situations where everyone was in denial about bad his dementia was. The executive director has been extremely open in letting us come in, there's some family drama going on and the staff has been really great about taking care of my grandfather and focusing on his needs. They were gracious and nice and then they were firm but they've been very sensitive to what the family has been going through in all of this so they're very good about not only taking care of my grandfather, but also taking care of the family.

I would recommend it to others. I like that my loved one has two rooms - a sitting room and a bedroom - as well as a private bathroom. It's the only place I saw in the area that had that much space for him. The staff seem attentive, and I see them pop their heads in to check on him when I'm there to visit. He seems to be settling in. The care is good at overall, although we're still working on getting his medications in order. They do have activities and try to get him to participate.

I am a recent resident at Elmcroft. I came to stay a short time but I am still here for 4 months. I really am happy here. The staff are wonderful. The will help you with anything you need. They always are smiling and happy to help. The kitchen staff are great as well. The food is very tasty and plenty of it. The building is very clean. I first noticed that there is no odor. After moving I found out why. There is cleaning all day ,e ery day. Each residents took us cleaned weekly. Trash is taken out 3 times a day. The management staff is always available to talk anytime. When they you are home, they are correct. You will know you are home only better!

I have to put in a good word for their sales representative. She is very sweet to the residents and they are great. It is what sold me, so she does a very good job and they are all very good people. Everyone is prompt and good at taking care of any issues that come up and I am very comfortable with them.

We have one in the memory care facility and it is very comforting knowing how kind and attentive the staff is to the patients. If there was anything to improve upon I would say at times they appear to be understaffed. But we are still happy with our choose at this time.