Harmony Senior Services

We toured Harmony at Bellevue and we knew none of the people beforehand, we had no previous contact with any of them. We chose another community because of it's homey atmosphere; the people have been great and we've had no complications in working with them. My loved one has appreciated the attention she's gotten. She likes the food overall, which has been good. Harmony was a very nice facility, but it doesn't have that homey atmosphere that the community we chose has. The people there were nice, it just didn't have the feeling we wanted for our loved one. There may be people out there who might feel the complete opposite, but this was just our experience and preference.

It's fine overall, but I wish they had more staff. I know every place is struggling with that right now. I don't have any big complaints. My family members and other residents complained about the food. Some days it was good, some days it wasn't. I think they could do with more activities. The location isn't ideal - is a small rectangular lot, which limits what they can do outside. For instance, there's no space for a garden. But the care was excellent. Everybody was on top of administering medications. The staff they do have are working overtime and double time. They're just short-staffed. The cost seems outrageous, although some of that might be outside of their control. It's just a a shame for the elderly on fixed incomes.

We toured with Harmony at Five Forks and found the facility to be very large and overwhelming. They offered all levels of care. They were full and had no openings at the time that we were looking . We visited several places and I would tell others starting their search that this is a place I would come to visit.

Harmony at Five Forks seems like a facility that is more geared towards independent living and assisted living. I as not very impressed with their memory care at all. When we walked in, we barely saw any of the residents or staff members whereas during other tours, everyone was out of their rooms. The person who showed us around was nice and all but this just was not going to be the right fit for us.

Harmony at Oakbrooke was a very nice looking facility. When we toured, we did not see any staff or residents though. It is a newer facility and not as established. It just did not seem to be the best fit for my mom.

This was a place my sister choose I have only seen the place once and I really have not been impressed with the level of care she is receiving. There doesn't seem to be any real plan to engage her. My sister has been told if there are any activities in the assisted living community that she is welcome to escort her over to participate. I really don't feel that my sister should be one escorting her. I would not recommend this place. They are fine with my Mom sleeping all day and only help her with a bath 2 x a week

memory care has much less activities/ mostly tv

This is a nice and new community. The staff felt cold during the tour when speaking to them.

The Harmony Collection at Hanover is a nice looking facility. There was a little bit of confusion on the 2 buildings that are apparently not managed by the same people. The person that I was supposed to meet with never actually showed up, so they had another staff member show me around and it clearly was not their main job. They kept telling me the girl I was supposed to meet with was coming but she never did. They were trying to sell me to bring my loved one here but could not even come to meet with me so that is why we did not choose this facility.

Our family had an in person tour and the affordability unfortunately was just not there for us, they were only able to accommodate at the time was a semi private room an that was just not going to work out for our loved one

general areas are clean, but light housekeeping in independent living should include taking out trash. Meals get 2 stars but they are actively working on it. Value is Good compared to others.

A number of the Senior Independent Living residents are dissatisfied with their dining experiences here. Personally, it has gotten worst ! For 2 days we residents have had to serve ourselves. Buffet style. This is difficult for many. The food is raked through and picked over by some residents. The deserts such as pie and cake are limited. They run out. The ice cream even ran out! How can this be! This is not what we expected! The staff is very good and courteous . But they are unhappy. Please pay them what they are worth. In the agreement new residents are to receive 2 hours of move in maintenance. It is impossible to accomplish that when there is only 1 maintenance person for the entire facility. He does an excellent job. But he is not a machine! On a positive note, the building is fabulous! The outside grounds are very well maintained. The apartments are spacious .

I toured Harmony on The Peninsula and I thought it was okay, the tour was good. I chose another community because they had an all inclusive rate, so there was no guessing about how much the care would cost.

We had some growing pains the first few months after moving in - but things seem to be settling down. The facility is new and one of the buildings opened during covid. We have had issues with billing and getting accurate information. Also just like any place else right now, they are having issues with staffing.

Extremely expensive and we could not even expect parking spots. The windows in our unit were a couple feet from where people would walk their dogs and sometimes a couple would just stand there staring in and even wave! The food staff would run out of certain foods frequently . Sometimes we had to wait a long time to pick up our order.

I toured with Harmony at Greenboro and did not like it because of the gal that was showing me around for the tour. She did not seem interested and also would not show us the memory care side of the facility.

Harmony at Columbia was just not the right fit for us. We were looking for a newer more updated facility and the building here looked older.

The staff was wonderful. The community wasn't readily available as it was still being built.

The place is beautiful, clean, well decorated with friendly staff. The residents seem to be friendly as well. The care services were not done or provided for my loved one. If your loved one needs care this is not the place for them. If your loved one is more independent then this might be the place for them.

The community was more expensive than we wanted. They had a locked memory care unit and it didn't have a home feel to it.