Harmony Senior Services

They've had transition with staff. A different family member was in their assisted living and did great there. So I think staff turnover has caused some of the confusion. They haven't had an activities director, although they did just hire one. My loved one has Alzheimer's, and we're trying to get someone to take her to activities. But we have not been successful, and we're very frustrated with that. I think it's a great deal if we could get the things we were promised, particularly the activities. I recognize we have kind of a unique situation where our loved one is completely independent and takes care of herself physically. But she just needs some prompting to go to places. So it's been difficult for us to get her engaged.

I love my apartment here, the full kitchen is wonderful and i have a two bedroom two bath which is a big positive. The value for cost is excellent. For most of my stay we have not had an activities director, but this past week we hired a new one and the activities she has started I have been satisfied with. The negative I have is when you go down to the dining hall for their assigned eating times, it make take around 15 minutes for a wait staff to come get you and then sometimes an additional 15 minutes to be served. In my opinion that is to long. Also sometimes management does not respond in a timely manner.

Okay community, too far for family to visit.

I would suggest you check into this community. Overall the care they provide to the residents, and the community is very clean. It is a brand new community. The food is very delicious, and we've even had a chance to eat with my loved one.

We like the fact that the architecture of the building and the way it is laid out does not feel like a nursing home. It almost feels more like a hotel.

I would encourage you to check out the community. The categories I scored lower is because I think they are understaffed; however, it is hard to find staff right now. Anytime there have been questions or concerns the administrative staff have been attentive towards answering my questions and my loved one.

We chose Harmony because of the convenient location of the facility, the level of information of interest from the staff members. The room sizes here are generous compared to others that we looked into. I do think they could improve on the food, some of it is not suited for the residents. Housekeeping in residents rooms has not been consistent. Memory care does seem to be struggling with staffing and getting and keeping experienced CNAs. All of the staff members we have met are kind and caring. Overall I would recommend them to others who are looking.

The location is great if your loved one needs independent living they need to be truly independent. I would like to see more interaction with their residents and help to get aclimated. I would also like to see more activities and things to get folks active.

Harmony is a beautiful facility, and fairly new. Working with the management was great, they busted their butts and were just wonderful. The care from the care givers seemed very adequate. Dealing with the staff from our perspective was that some of them were not so nice and almost snooty when you showed concerns or have questions. The food was absolutely horrific, our loved one may of had a better experience if the food was better.

Professional Staff...Nurse interviewed me with a detailed questionnaire which will inform their treatment of Hilary. Beautiful facilities. This one will be my preference.

We did a virtual tour with Harmony at Wescott Plantation. This facility was our second choice, but it had multiple floors and I thought my loved one would get lost having to use the elevators, so we decide against it.

The community doesn't have enough staff. The Harmony Collection is a nice place. It takes forever for my loved one to get their meals, and sometimes they don't have the food my loved one ordered. This all recently started after the COVID restrictions lifted.

So far the front-runner in our search. [Name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.

We chose Harmony at Oakbrooke because of the cleanliness of the facility, expectation of what they offered, and also the care levels that they offered here. It also did not look a nursing home. The room sizes at the facility are great, he is in a studio and it is perfect needs. I would recommend to others.

I visited Harmony at Chantilly on Monday afternoon, the [date removed] and received a tour from [name removed]. I am very impressed by this property and, based on a small number of interactions, found both staff and residents very pleasant. I look forward to my follow up here, after I've viewed some additional properties this week.

The community is very friendly. I would tell others it is a nice community, I think they are a little short on staff for healthcare. The dining is good, with wonderful food. The nursing staff availability could be be improved.

I would suggest you do better homework than I did. I went on the look and feel along with the price. I thought my loved one would get the best care for the cost, and I don't feel like my loved one is receiving the top care.

we toured this community and the tour was good. The staff was friendly and informative, and they answered all of our questions. The price was higher than other communities in the area.

Everyone there is very nice and so far it has been a good experience. Our loved ones biggest complaint would have to be about the meals and their portion sizes, they are just a little to small for him. However, the activities are back open for those who wish to participate. The value for cost is pretty steep, but for the market it is probably fair.

Harmony is spacious and nicely decorated in the public areas. The rooms were on the small side but manageable. Depending on the location of your room it could be a long walk to the elevator. We were invited to stay for lunch and the food was fresh and tasty with a nice variety of choices.