Generations, LLC

The staff is friendly, helpful, consistent and communicative. The facility and my FIL's room are clean and well-maintained. He likes the food. There are a lot of activities and opportunities to socialize (my FIL doesn't participate but that's his choice).

[name removed] is in the memory care area of Carmel Village. I am her sister and I assure you that this facility is excellent and would recommend it highly. 4.7....nothing is perfect but they are close.

The caregivers are friendly and work really hard. The family needs to be involved just like they would anywhere

Everything has been good for her so far. Loves the activities. Good community.

We chose this facility because of the convenience to my location, very clean and organized. Staff is very caring and compassionate when dealing with residents.

As a pastor I've visited lots of people in nursing homes and assisted living facilities. Paradise Village is a breath of fresh air. It's clean, quiet, free of any unpleasant odors, and well appointed and maintained. Its staff seem engaged and caring. I was immediately impressed, and felt confident in placing our aunt there.

Carmel Village is a nice facility with a very friendly staff. I have one friend in assisted-living and another in the memory care unit. Both have comfortable accommodations and the staff is very helpful cleaning the facilities. Both have commented that meals are adequate, but think menus could be improved.

Cedars at Paradise Village is a wonderful place for any retiree that needs assistance. Based on the experience we have had, we would absolutely recommend this community to other families who may need a place for their loved ones

The staff always keep us updated and well informed on how mom is doing. As far as the food goes, I think it needs to be warmed, sometimes when it is served it is cold. I would recommend Carmel Village at Clovis based off of our experience.

Other than the corporate office trying to add a surcharge when the contract stated no increase in price for a year, we love the care at Carmel Village. The surcharge has since been removed after us going to CDPH about it.

The overall tour experience at Somerset was pretty good. My loved one was not fond of the apartments. He thought they were too small and not located in the facility where he would have liked to be. The food we tried was very good and the staff were all friendly. It was just not the best fit for him

I think is a great property and community. I do think opportunities with the staff could be better, have to keep asking to get some things addressed multiple times. Cleaning his sheets and his room we have to end up cleaning after them several times. Overall is a decent experience, just a few things that could use enhancements.

All of the staff members are really good and super helpful. Our loved one does not really participate in the social activities but he really enjoys going down to listen to the live music entertainment. We do think the residents sometimes get a little to much sugar.

We really liked the community. The rooms were smaller than another community we saw.

We have been very impressed with the care services so far, however there could be some improvements. The meals and dining service could be better it is not the best, and it seems like the activities are pretty repetitive so they could offer more of a variety. Also they could improve on their internal organization especially when it comes to the laundry service, our loved one has had things go missing and the house keeping.

It was a good tour at Somerset. The staff were very helpful, and the key people made themselves immediately available to meet with. It had a very nice community dining room area. I noticed while we were there that the care staff seemed to have a frenzied pace. There were a lot of triage incidents and staff moving from once space to another juggling needs. I'm not sure if it’s like that all the time. I also saw that at other places we toured. Somerset has a religious connection, although it doesn't appear to be pervasive among most day-to-day things. But it affects some things administratively - for instance, they don’t serve pork products.

We really liked Cherrywood Village but they had a very long waiting list and we needed something immediately.

It's only been a week but so far Carmel Village seems like a great fit for our family. Very caring staff.

I like the staff and [name removed] was great and wonderful host. I was impressed with the decor and that classic car was cool. The place is a very secured building but doesn't feel like a jail. The bedroom was a good size and the yard wasn't too big. They do go on field trips which my dad would love.

My mom is getting good care now in this community. I am happy I moved her here. There are lots of activities there when she feels like joining in. Everything stays nice and clean. There is a nice well-maintained courtyard area. The food is good although mom doesn't eat much.