Five Star Senior Living

This wasn't our first choice, our first choice had no room. This is working out okay though. The staff has been very nice. They seem to keep the people that want to be busy, doing stuff and being busy. It's clean, and the staff is friendly. They are a pretty nice place. They seem to put out good food. I am not a huge fan of the way the dining is set up though. There are only two meals included, you have to pay extra if you want to eat three times a day, and they don't have a salad bar. Other than that it's working out okay.

My parents have been at Leisure Park a little over a month. Overall everyone has been extremely patient with them and me. I would only recommend some sort of family manual that would go over all the little things that I have had to learn day by day. ***** (five stars) to the angels Michelle and Dana in the Assisted Living Wellness Center, they have been a saving grace to me and my husband getting us all settled in. Stacey in sales also earned her stars working with my stubborn parents and really helped work out all the details. I would highly recommend Leisure Park to anyone looking for a safe place for the family, that also looks like a luxury hotel.

The staff at the Forum have been friendly and courteous at every level. When my in-laws arrived prior to their belongings, they were immediately offered a place to stay in a furnished apartment until their belongings arrived a couple of days later. Our primary concern as family members, is knowing who to talk to about different issues that come up. We feel that dealing with a sales representative is not always the best solution.

The only thing that really bothers me about the place is the food. The quality of the food is very poor. Their attentiviness could be better in memory care. They could interact with them a little more.

The community is clean. The staff is friendly. It’s a comparable value to other communities, but it could be better. We’re satisfied with the care services that the community offers.

Our expereience over the past 1 1/2 yrs has been just that, an experience. My loved one is in the memory care building and the sales pitch was wonderful but does not follow through. I was sold a "montosourri" lifestyle for the residents, but the care staff does not pariticpate unless a tour is coming thru or a prescription is written for PT or OT to do it. The most simple requests (i.e. yogurt for lunch or with lunch) can turn into the biggest ordeal. You must bring the yogurt in yourself if you want them to have it. I though meals were included with the monthly fee? They are quick to diaper a resident, and slow to change that diaper. You really need to be hands on for the first 90 days after moving your loved one in. It's not a bad place, but i do feel like i need a "nanny cam" sometimes.

My loved one was here temporarily after we moved her to this state while we looked around at different options. It was a nice enough place, and they were caring and attentive, however I felt like they relied slightly too much on medication. She always seemed sedated while she was here.

Very nice. It's right downtown Ft. Myers. It's about 80% independent living, but the top floor is all assisted living. They would have everything you need up there, but I think that the fact that it was so big kind of intimidated my in-laws.

initial impression is one of a homey relaxed atmosphere where staff interacts with residents seamlessly. way too early however to give an overall rating as only time will tell if facility truly offers a lasting living experience for my aunt.

My dad is there and it's good. It's a lot bigger, first of all, so it's more difficult to get care right away. The care there is not as one-on-one and personal as some smaller place. I think they might improve their response time to their patients' needs but because it's so big that might be hard to do.

What a daunting task! I spent a lot of time touring, meeting people and asking questions. But what a nice bunch of people! Moving in was quite a job also. I love the amenities-pool, gym and lots of activities, both mental and physical (and spiritual). I've decided it will take some time to adjust to my new surroundings, but I'm in no hurry Everyone is making my new journey pleasant, Of course, I'll question my decision for a while, but I think that's normal.

I think the facility has a lot of good points about it and is probably good for a lot of people. My dad's memory and his Alzheimer's were worse than we thought so it turned out to not be a good fit for him. They assured me that they were going to have someone shadowing him for the first two weeks and they didn't, he was left alone a lot. Then they wanted to put him in the memory care which is so much more money. They refunded our deposit so in all reality, they did fine. It just was not a good fit. They have beautiful grounds. It's really very pretty but I think it's more for total independent living.

I thought this was nice, it would have been my first choice if I went the assisted living route. It just seemed bright and clean and just left a good initial first impression.

The amount they quote you will never be the amount of the bill. There are a lot of add on charges that are not mentioned up front. No matter how silly or insignificant you may think the question is please ask so there are no surprises when the bill arrives. The aids and nurses are great, the front desk help is not aware of anything. They will call that you need to sign or pick up an item,when you arrive no one at the desk has any idea why you are there, several trips to accomplish one thing.

Their focus was more towards the marketing and they just couldn't keep my mother there anymore. They wanted to bring in somebody from the outside to watch over her for $3000 a week and we just couldn't afford that.

It wasn't going to work for my mom because she is more independently functioning that a lot of the people there. They needed more help

Since 3 weeks my Mom lives in the Assisted Living ,Legacy Hights, she needed to be moved from an Independant Lving Place she was happy there. Unfortunately she fell and fractured her hip, was in Rehab for 8 weeks and could not return to her old place. She is 92! Of course a new place at that age is an adjustment, I can only say, that Legacy Hights lacks warmth from the Staff, not all, but the smiles and friendliness is mossing. Her room is very nice,the DR are many and clean, the Ambiance very nice, you can sit outside, most are cold 76-78F .For my Mom a routine has not been established yet.

Great location! In the style of a grand old hotel so had some charming features only let down by the feeling that it was not being kept up as well as it could. The space was good but too many people milling about with either no badges (Agency staff) or bored (also staff). Residents looked liked they were independent and vibrant; even the ones that had slow ambulation and were generally smiling. Nicely updated rec room and pool..a fun place for grandkids to visit. The flats were a good size with lovely decor but the corridors were a bit dated..and stuffy. Worth looking into again. The activities include visits to The Kennedy Centre and Strathmore..whats not to like!!

We are currently still working out some small kinks but they are working with us to try and fix the issues. Overall we are happy and think we are in the right place and would be able to recommend them to anyone.

This is a beautiful facility. The rooms and apartments are spacious in comparison to other places I researched. There have been recent staff turnovers with staff members leaving that my mother had formed relationships with. That has been unsettling for her. Also the caregivers are friendly and helpful but are not invested in the residents care. They do all or almost all that is asked of them. They do not use their own initiative, however. As the residents care needs increase the cost of care increases dramatically. I would say if a resident has only the need for their medications to be supervised and cannot cook this is an excellent place. The facilities are lovely and there are many activities offered. If a resident needs more invested care and if the need for coordinated communication between the staff and caregivers concerning the resident is needed this may not be the place for them.