Five Star Senior Living

The day I moved in there was a problem with staff and it has taken several months to fill. Not a bad place for the money. I mean no harm to anyone only thought it was interesting no house keeping staff kitchen short staff plus others.

What we like the most about The Palms of Lake Spivey is the staff. The staff is good. The grounds are well kept. The activities are fun for the residents. Based on the experience we have had so far, we would recommend this community to other families.

I would recommend the place but cost is very high.

Overall I was happy with the facilities and staff. I would recommend to others.

The quality of meals has gone down significantly (per mom). However, based on the experience we have had so far, we would absolutely recommend this community to other families.

Morningside was a great place for me during my recovery from surgery until I could go home. I would highly recommend it.

I would say that I love living here, and wish I could afford a 2 bedroom for just my closet. No space. I love having people around. Also the staff is great and helpful with everything. I would recommend to my friends. Because of how I feel. Great place when you really don't have much family.

It's a great place to stay however, it's a bit pricey and know that it tends to increase annually.

The staff is lovely and responsive to resident needs. The facility is clean and nicely updated. My mother feels right at home there!

The communication between staff and family members is not very good when it comes to scheduling appointments with doctors ,shuttling residents, or scheduling any kind of service. Appointment times seem to get lost or forgotten in between staff members.

I actually think it's a great place. I gave it a 4 only because mom complains non stop. I believe it is more because of her cognitive issues than any actually problems with the facility.

I thought my mom got very good treatment in memory care. My dad was in independent living and is now in assisted living. I feel like his care is less good, but mostly I think that is because he is bad at accepting care. Overall, I've been pretty happy and would recommend it to others. Actually, the son of my next door neighbor is taking her to the Forum today to see if she would be willing move in!

The experience here has been great. Apartments are laid out well and spacious. Services provided are done well with happy and friendly staff. Number of activities and bus schedule has increased steadily since beginning of 2024. We are very happy here.

Overall, the community is nice, the employees go out of their way to make you feel at home. I do not care at all for how the dining room is run. When my mother moved in and went to the dining room for the first time She was sat at a table by herself, which made her feel completely ostracized. She has not been back since and refuses to go back, and eats alone in her apartment every night.

I would recommend The Laurels. The executive Director and activity personnel are excellent. The residents are extremely welcoming and friendly.

Step by steps the tour of the facility and the professional approach by the sales staff and support group made my Mom and family comfortable. [name removed]and [name removed]took time out to ensure that matters were handled appropriately.

It is nice that there are all private rooms on the unit where my Mom lives. They have daily activities to engage and stimulate the residents that are quite varied.

I toured several properties set up by your organization. I wondered how senior living fit my budget. I was interviewed and answered truthfully. Flooded with emails directing me to both Federal and Community resources which I am still in the process of investigating. The sales department could have not been more warm, professional, and courteous. Upon the tour, I was introduced to the majority of the staff all of whom were very pleasant. The property is well-kept and Dining has been over the top. Clearly, without financial resources, this has become a problem. I received a demand letter for payment of five thousand dollars if not paid, I will be sued. My health was stable upon the move date, however shortly after not at all good. I do hope that this review triggers help! Speaking with one of your colleagues I have been advised to make no payment.=

Their staff is very nice, but I would rate their communications around a 3 or 4. Some times you get good information but sometimes you do not get timely or accurate information. So you may to call back. I would recommend this facility to others looking.

We chose Somerford House and Place Hagerstown because of the location of the facility, we liked their memory care unit, and the price of the facility compared to others that we looked at. I would recommend this facility to others.