Encore

Excellent! Everyone, staff and residents, are very positive and happy. The care and attention is so good. It makes our family feel so at ease that our dad is taken care of so well every day. Thank you!

When I first toured Autumn Leaves at Bolingbrook, I immediately felt comfortable and at home. The warm welcoming community was very evident. My first impression was very accurate. My mother has been receiving exceptional care. The entire staff maintains a close relationship with every resident. The atmosphere has an extended family feel, with concern not only for the residents, but for their family members also. Communication with family is wonderful.

Great staff and a beautiful building!

The facility is very clean and set up is great, because all the residents are able to walk around and not feel like they are in a nursing home. There is an indoor patio and they can garden. The staff are all very friendly and helpful.

Beautiful community and staff that truly cares.

The employees of A/L are excellent caregivers and take time to interact specially with the residents. The building is always neat and the maintenance man keep the home well maintained. It helps my peace of mind to know my loved one is being so well taken care of at A/L.

Great staff, nice location, wonderful activities.

Very nice, great staff, clean, attentive staff.

Autumn Leaves is a great community. Facility is clean, beautifully decorated. Residents are pleasant and enjoy different activities everyday to keep active and make each day a good experience. Staff at Autumn Leaves are very knowledgeable and extremely caring. A community that cares for its residents.

My mother seems so much happier then she was before we moved her in to Autumn Leaves of Vernon Hills and she only been there less week. The staff has same caring altitude that one would expect from a family member. An excellent choice when the time come to make a hard choice.

Their compassion for the residents was first rate. And their willingness to work with the famliy to make the experience less stessful was really appreciate.

Capable, courteous, kind, professional personnel are the key to this well managed and well operated facility, which is also very clean.

They definitely feel like they were doing more than just a job – they seemed like they genuinely cared about the residents. They definitely make caring for people the top priority. The chef made us some cookies that were delicious.

Very pleased with our autumn Leaves experience. Staff is friendly, attentive and responsive to residents "needs". Their focus is on memory care, and they do a great job of it. They are always polite and respectful toward residents. I would highly recommend them for memory care.

Great place for my Father-in-law.

My husband has been in Autumn Leaves since March 2013. The care is excellent. Jim is happy and so am I. I see the CNA's and others showing "love", voices are always calm, reassurance immediate. Food is better than above good. The facilities are clean, activities area available, but Jim doesn't participate. Special events (Father's Day) are outstanding. I thank God everyday for Autumn Leaves at Crystal Lake.

Moving my mom here has been a blessing. My wife was told about Autumn Leaves by a friend. The reception we received and the help and comfort that was felt, told us this was the right choice. I guess more than anything it is a feeling of family that I love so much. We have felt a closeness with everyone there that has made this transaction so wonderful. Every employee there from the highest to the lowest level shows a love for what they are doing. It takes special people to do the work they do. We so appreciate seeing the attention that is give to each and every resident. We visit on a daily basis and we see how hard everyone works and takes care of each persons needs. The various activities they have for everyone is outstanding. I love the way they try to get everyone to participate in some type of activity, whether it be baking cookies, playing bingo or doing art projects, etc. It has made it easy for us to that all concerns are under one roof. We don't need to worry about mom's medications, seeing a doctor, her general hygiene and the interaction with people. The caregivers are great, the management is great, the cooks are great! What more can we say? Mom has been given a quality of life that every person should have at the end of their lives. They also hold seminars about Alzheimer's that have been a huge help. We want to thank every single person that is working at this residence. We will be forever grateful that places like this are being built for the future. We recommend this for everyone at this stage of their lives. We recommend this for everyone

They're a very good community. My loved one is having a difficult time adjusting and settling in, but the staff here are very kind to her, and always caring and patient. The care they provide is good, and they are worth a look if you are looking into memory care options.

Making the decision to leave your dad in someone else's care was a very difficult one for us to make, even if it was just a day care situation. We received a number of places to visit, and the first place we went to, was Autumn Leaves in Crystal Lake. We walked into the "facility", and I wish there was another word to use, because it was like walking into a comfortable living room. Soft lighting, soft music, soft sofas and kind hearted people greeted us. My dad felt at home from that very minute and the decision was made. We never visited any other options; Autumn Leaves was the place we trusted to take care of our dad. My sister left there saying "I felt nothing but positive energy" and I wanted to move there myself. Living with someone with Alzheimer's is a true testament of love, patience and understanding, but we also have to think about the caregiver, in this case, our mother. The daycare that Autumn Leaves provides for my dad gives my mom the time that she needs to recharge her own life. Thank you to all the wonderful staff at "Leaves" that loves our dad as much as we do.

After the experience my father had being in a dementia care facility, we did not want to do that again. It was a horrible experience for him and for us. We knew we needed to find other alternatives. After looking around and not finding much different, we came across Autumn Leaves in Crystal Lake. We noticed that it looked more like our living room than a dementia care facility. After insisting my family see it we found that they had a room and were able to welcome her. Since then my impression has only improved. I have yet to see a staff member that isn't exhibiting a first class concern for every resident. My mom can be very stubborn and combative, and is not an easy person to care for. Everyone treats her like a Queen. I teach customer service, as a corporate trainer, I am not easy to impress. They have done a fantastic job finding the right staff personnel and and building, training and investing into them. Their level of excellence would be impressive in any arena but especially when compared to similar facilities. The community itself is safe and secure while making the residents feel comfortable and at home. They have put thoughtful planning, genuine care about the resident's environment, attention to detail, and consistent upkeep into making Autumn Leaves stand above the crowd. I have become a raving fan! It's quite a relief to find a place that exhibits first class care. Their concern for my mother and our entire family makes this all a little bit easier.