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The 35 locations that Encore has to offer are just as diverse as the Minnesota and Wisconsin locations they reside in. Each of their communities boasts a different personality but with the same high-quality care services. Residents are empowered to make informed decisions about which community fits their lifestyle best — and what matters most to them. Encore’s purpose-built communities have earned an average rating of 4.1 out of 5 across 940 reviews. With independent living, assisted living, memory care, and respite care services, Encore is ready to welcome new residents.

8.1

Review Score

940 reviews
35 communities
Starting from $X,XXX/mo

Encore community listings

Showing 35 communities
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Hickory Park Senior Living

3933 S Prairie Hill Lane, Greenfield, WI 53228

Starting at$X,XXX+ monthly
Photo of Hickory Park Senior Living
13
13 Photos available
9.5
Review Score
52 reviews

Staff is great they help her and she lost her phone they had picked up and put it somewhere safe and as she was asking they said hold on is this yours -it was ! Front desk is also very pleasant. Food - there...

Provides: Assisted Living, Independent Living

Hickory Park Independent & Assisted Living in Greenfield, WI, is conveniently in Milwaukee County. Bordering on Hales Corners, Greendale, West Allis, New Berlin and Franklin, this thriving village is the fourth largest community in Milwaukee County. Minutes away from shopping, doctor's...

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Encore at Bolingbrook

351 Lily Cache Ln, Bolingbrook, IL 60440

Starting at$X,XXX+ monthly
7
7 Photos available
9.5
Review Score
81 reviews

The staff is very caring and friendly. They understand her individual needs and have tried to tailor her day to day to fit her needs. The building is kept very clean and well kept. Overall she is very happy.

Provides: Memory Care

You can trust that your loved one with Alzheimer's or dementia is in good hands at family-owned and operated Encore at Bolingbrook, Illinois, assisted living memory care. We focus exclusively on memory care, providing care that's based on the most up-to-date research, for our residents with...

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Encore at South Barrington

215 Bartlett Rd, South Barrington, IL 60010

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
79 reviews

The staff and caregivers are so compassionate and thoughtful it has made a difficult time easier. Everyone takes time and shows genuine empathy to the families who live there. My parent enjoys the food and...

Provides: Memory Care

You can trust that your loved one with Alzheimer's or dementia is in good hands at Encore at South Barrington memory care assisted living in South Barrington, Illinois. We focus exclusively on memory care, providing care that is based on the most up-to-date research, for our residents with...

... Read more

Encore Memory Care at Crystal Lake

495 Alexandra Blvd, Crystal Lake, IL 60014

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
84 reviews

All the staff quickly learned our family's names .They are constantly cleaning the common areas to keep it sanitized and tidy. They really embrace a team effort at Encore. ALL the staff are there to assist...

Provides: Memory Care

Building on a tradition of excellence, Encore at Crystal Lake features the highest quality of care, but also an outstanding quality of life.At Encore at Crystal Lake the joy of life is plain to see. For all those in our care, we are dedicated to creating a sensitive, nurturing and comfortable...

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Parkside Manor

6300 67th Street, Kenosha, WI 53142

Starting at$X,XXX+ monthly
10
10 Photos available
9.0
Review Score
62 reviews

Overall, this is a place to call home. The staff is excellent, caring, compassionate, and the best. They always have activities and keep the residents involved. The food is most excellent. They have a cook...

Provides: Assisted Living, Memory Care

Parkside Manor is an assisted living, and memory care community in Kenosha, WI designed to provide a full spectrum of services and senior care for our residents. Assisted living gives residents the best personal care and support services available. Residents at our Kenosha memory care and...

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Waterford Place Assisted Living and Memory Care

808 Cornerstone Crossing, Waterford, WI 53185

Starting at$X,XXX+ monthly
30
30 Photos available
8.8
Review Score
17 reviews

I would say food/dining good...staff, 95+% very good.... room/apartment are acceptable, but very little storage & no storage or counter space for everyday objects in the bathroom. Family should observe until...

Provides: Assisted Living, Memory Care

Encore at Mahtomedi

720 Mahtomedi Ave, Mahtomedi, MN 55115

Starting at$X,XXX+ monthly
13
13 Photos available
8.7
Review Score
31 reviews

My father resided at Encore Mahtomedi until he passed away. The staff treated him like family. They actually truly cared for him. My mother in law recently needed memory care and of course she is now at...

Provides: Assisted Living, Memory Care

Encore of Mahtomedi is a small senior living community located in Mahtomedi, Minnesota. Here at Encore, we pride ourselves on being a a close knit family and provide our residents with the care and love that we would give to our own family. Our location is in a beautiful environment where...

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The Courtyard at Sterling Heights

13400 19 Mile Rd, Sterling Heights, MI 48313

Starting at$X,XXX+ monthly
8.7
Review Score
4 reviews

The staff is very nice, they keep the place clean and the food is terrible (according to my mom). My rating and my mom's would be very different. I would recommend them to others who are searching for senior...

Provides: Assisted Living, Memory Care

The Courtyard at Oshkosh

3851 Jackson St, Oshkosh, WI 54901

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
15 reviews

I like the small size. Staff definitely know the residents. Rooms are nice. Staff is welcoming. Size of facility is good. They care about their residents as people.

Provides: Assisted Living, Memory Care

The Courtyard at Sussex

W235N6350 Hickory Drive, Sussex, WI 53089

Starting at$X,XXX+ monthly
7
7 Photos available
8.6
Review Score
5 reviews

It's pretty inside, The single rooms feel spacious, the food selection seems good. IMPROVEMET NEEDED: Weekend activities are needed. the weekends look pretty boring around there. More variety in...

Provides: Assisted Living, Memory Care, Independent Living

At The Courtyard at Sussex, we value independence and individuality, and, as such, offer custom assisted living care options, so residents can receive as little or as much help as desired.Professional caregivers help residents with daily activities, such as bathing, dressing, and medication...

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Courtyard at Troy

2900 Corporate Drive, Troy, OH 45373

Starting at$X,XXX+ monthly
18
18 Photos available
8.5
Review Score
19 reviews

What we like the most about the Courtyard at Troy is that the staff are very kind and attentive to the residents and the community is always clean.

Provides: Assisted Living

Since 1997, Randall Residence of Troy has been the preferred Assisted Living community in Troy, Ohio. Randall Residence of Troy offers residents a caring atmosphere, an active community, and a comfortable life. We would love for you to visit us with your family and loved ones and see for...

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Encore at Hugo

5607 North 150th Street, Hugo, MN 55038

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
14 reviews

They care for your loved one like they are family. They are wonderful people and the facility is bright open and clean. Great food!!

Provides: Memory Care

Encore at Hugo is a small senior living community located in Hugo, Minnesota. Here at Encore, we pride ourselves on being a a close knit family and provide our residents with the care and love that we would give to our own family. Our location is in a beautiful environment where residents will...

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Parkside

6902 Parkside Circle, Deforest, WI 53532

Starting at$X,XXX+ monthly
17
17 Photos available
8.4
Review Score
22 reviews

My parents really like being at this place and the staff is wonderful. They like how big they apartment is and the location. It's only five minutes away from my home so I get to see them all the time.

Provides: Assisted Living

Parkside Independent and Assisted Living in De Forest, WI, is located just 10 minutes north of Madison, WI. With its rich farmland, and rolling hills, De Forest is an up and coming community that is experiencing continuous growth — making it a desirable area for families. Residents who live at...

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Bellevue Senior Living

1660 Hoffman Road, Green Bay, WI 54311

Starting at$X,XXX+ monthly
16
16 Photos available
8.4
Review Score
65 reviews

Mom is losing her vision and mobility. She says everyone is nice & the food is good. Mom is starting to go to happy hour and meet new people. Without good vision its not easy but shes in good hands.

Provides: Assisted Living, Independent Living

Bellevue Retirement is a beautiful Senior Pet-friendly community, offering both Independent and Assisted living. Bellevue is conveniently located on Hoffman Road right off of Hwy 172 & Hwy GV/Lime Kiln Rd in Green Bay. Bellevue's all-inclusive pricing makes luxury living affordable and...

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Encore at North Branch

38610 14th Avenue, North Branch, MN 55056

Starting at$X,XXX+ monthly
14
14 Photos available
8.2
Review Score
16 reviews

I moved into Encore/North Branch 3 years ago. For me, it was like coming home. I loved the rural setting, the staff made you feel welcomed. This is my home, we are a family with different backgrounds but...

Provides: Assisted Living, Memory Care

Encore at North Branch is a small senior living community located in North Branch, Minnesota. Here at Encore, we pride ourselves on being a a close knit family and provide our residents with the care and love that we would give to our own family. Our location is in a beautiful environment where...

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Courtyard at Auburn Hills

3033 North Squirrel Road, Auburn Hills, MI 48326

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
8.2
Review Score
53 reviews

Very friendly and supportive staff. Everyone we've met there has gone out of their way to make my mom feel welcome and at home.

Provides: Assisted Living, Memory Care

The Courtyard at Auburn Hills offers a comprehensive state licensed assisted living program that provides personalized care and activities that are designed to enrich the daily living of our residents. We provide our residents with a home-like safe and secure environment in one story homes that...

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Encore at Maplewood

2300 Hazelwood Street, Maplewood, MN 55109

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
34 reviews

My Dad looks forward to each new day. His meals, meds and fun opportunities are available for him at Encore. It has a very homey atmosphere and yes, we would recommend Encore at Maplewood to other families...

Provides: Assisted Living, Memory Care

Encore at Maplewood is a small senior living community located in Maplewood, Minnesota. Here at Encore, we pride ourselves on being a a close knit family and provide our residents with the care and love that we would give to our own family. Our location is in a beautiful environment where...

... Read more

Courtyard at Tiffin

781 South Greenfield Road, Tiffin, OH 44883

Starting at$X,XXX+ monthly
10
10 Photos available
8.0
Review Score
8 reviews

The staff are friendly and professional. The nursing staff is competent and well-organized. The care frequency is wonderful and the caregivers really try their best to engage the residents. The food is...

Provides: Assisted Living

Randall Residence of Tiffin is the preferred Assisted Living community in Tiffin, Ohio. Randall Residence offers residents a caring atmosphere, an active community, and a comfortable life. We would love for you to visit us with your family and loved ones and see for yourself!With Randall...

... Read more

Cudahy Place Senior Living

3460 East Barnard Avenue, Cudahy, WI 53110

Starting at$X,XXX+ monthly
9
9 Photos available
8.0
Review Score
1 review

There is always a nurse or a person that works there that is working with and or helping the people that live there.

Provides: Assisted Living, Memory Care

Cudahy Place Senior Living is a small community based residential facility located in Cudahy, Wisconsin near Patrick Cudahy by Smithfield and Milwaukee Mitchell International Airport. We are ideal for residents who value their independence but would benefit from assistance with daily activities....

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Kenosha Place Senior Living

5048 Green Bay Rd, Kenosha, WI 53144

Starting at$X,XXX+ monthly
12
12 Photos available
7.9
Review Score
19 reviews

Main reasons we chose Kenosha Place - Location..near myself, & my siblings. And, the cleanliness. It's also decorated very nicely, with large windows.. cheerful looking. Overall it is a great place for a...

Provides: Assisted Living

Courtyard at McHenry

3300 Charles J. Miller Road, McHenry, IL 60050

Starting at$X,XXX+ monthly
19
19 Photos available
7.7
Review Score
57 reviews

What we like the most about the community is that it is a self enclosed community, stand alone building bright wide hallways, places to gather, light in all rooms from the courtyard. And a closed hallway in...

Provides: Assisted Living, Memory Care, Independent Living

The Courtyard at McHenry is an Independent, Assisted Living Campus with Memory Care located on 13 acres of gorgeous wooded property in the Heart of the Fox River Valley in McHenry, IL. With a quaint downtown district that offers historic buildings and specialty shopping, along with a variety of...

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Courtyard at Newark

1065 Johnson Avenue, Newark, OH 43055

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
7.7
Review Score
15 reviews

The staff was very caring, attentive, and compassionate. However, there were some downsides. The food was not satisfactory, and there was also an issue with lost laundry, which was frustrating and...

Provides: Assisted Living

Randall Residence of Newark is the preferred Assisted Living community in Newark, Ohio. Randall Residence of Newark offers residents a caring atmosphere, an active community, and a comfortable life. We would love for you to visit us with your family and loved ones and see for yourself!With...

... Read more

Shawano Place Senior Living

1088 Engel Drive, Shawano, WI 54166

Starting at$X,XXX+ monthly
10
10 Photos available
7.5
Review Score
21 reviews

Everyone we have interacted with have been very kind and helpful. The building is clean and they have good food. She never complains about the food. They provide a lot of activities however we have not...

Provides: Assisted Living

Heritage of Portage

2685 Airport Road, Portage, WI 53901

Starting at$X,XXX+ monthly
16
16 Photos available
7.2
Review Score
29 reviews

My mother is still at heritage house and is doing well. I don't think she likes some of the meals but overall I still think it's a nice place. The staff seems kind and the place is well maintained. I would...

Provides: Assisted Living, Independent Living

Heritage of Portage is an assisted living community located in the town of Portage, Wisconsin. Portage is practically the picture of a traditional mid western small town, where school aged kids enjoy little league baseball in the spring and soccer in the fall, families gather at the park for...

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Hartland Place

444 Merton Ave, Hartland, WI 53029

Starting at$X,XXX+ monthly
10
10 Photos available
7.0
Review Score
50 reviews

They have had frequent turnover when it comes to the staffing. With the meals she's picky, but getting use to it. There is always plenty to do, but she doesn't want to participate. I would love it there!! I...

Provides: Assisted Living

Hartland Place is an attractive option for seniors who may no longer be comfortable living in their own home but don't need round the clock medical care and supervision of a nursing home. At Hartland Place, you get the daily support needed, while remaining as independent as possible. Care plans...

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Viewing 1-25 out of 35 communities

Reviews
for Encore

8.1
Review Score
940 reviews

Review Score

940 reviews
8.1

Out of 10


5 star

63%

4 star

21%

3 star

9%

2 star

3%

1 star

6%

A Place for Mom has scored Encore with 8.1 out of 10 using our proprietary review score based on 130 reviews in the last 2 years. Over all time, Encore has 940 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
583
196
79
26
56
Date Submitted
33
74
130
Reviewer
95
615
203
16
Care Received
308
112
509
421-440 of 940 reviews
Sort by

5.0
Anonymous - Toured community
Memory Care
June 24, 2015

Wonderful place. Great staff small home feel setting. Great food and lots of activities. They treat thier residents with such respect and passion.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
AnnieQ - Family/Friend
Memory Care
June 20, 2015
Our Stay at Parkside Manor

My husband was really disoriented and in bad condition. As you might guess, as his wife, I was very concerned and worried about finding the appropriate place for him to live and get good care. I didn't know what to do, I'd never looked for a care facility before. The minute I stepped inside, I was greeted by someone at the desk. She made me comfortable right away. Next I had a tour. After bringing my children for yet another tour, we arranged for my husband to move in. Working with Rachel was another very positive aspect of Parkside. She knew how to answer all my questions. The caregivers are wonderful. They knew just how to speak with him, and what to do and say when it was time for his meds. The meals are wonderful. They have a chef. The tables are set beautifully, they use cloth napkins instead of paper, usually there is a small centerpiece on the table as well. Most days there is a second option for the main course, and the food is beautifully presented and tasty. After all mealtime is the most important part of the day. Everything that is done at Parkside, is done with both the patient and their family in mind. Before you realize it, you feel like you are a part of their big family. After 10 months, my husband was well enough to leave the facility and move to an assisted living establishment. It was difficult to make the decision to leave, because we liked everything about Parkside. His improvement was due to the wonderful staff and their careful attention to his medical needs. We cried when we walked out the door for the last time. Parkside Manor is the "cadillac" of memory units. Thank you Parkside!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3.5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
June 19, 2015
Verified Review

We toured Autumn Leaves of South Barrington and they were really great people. I really like how they have the place set up, in regards to lighting, how the hallways and colors are set up, etc. It is all very well done for Alzheimer patients. They are all very pleasant and very kind people.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
June 2, 2015
Verified Review
The sales director was the best person we worked with..

The sales director was the best person we worked with. She is compassionate. She gave us tons of extra time and effort. I think without her the facility wouldn't be the same.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
May 21, 2015
Verified Review
wonderful place!

Parkside Manor is a wonderful place! They have someone sitting with my husband all the time so he is never really left alone. When I come in they get up and leave so I can visit with him. They also all remember my name and have gotten to know me personally as well. They are just very caring.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
May 21, 2015
Verified Review
very pleased

I am really very pleased with Hickory Park. I love the way they guided me through the process in a tough time. Mom feels really comfortable there. The staff is very welcoming and friendly to everyone. Mom felt comfortable there right away. The food is really good to. We just found it to be a very good value and would highly recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Laurie Richard - Family/Friend
Independent Living
May 20, 2015
Verified Review
Parkside

Very happy so far with facility. Mom has transitioned quickly and is making new friends. Staff all friendly and helpful. Good food, clean and many activities. We would highly recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
May 11, 2015
Verified Review

They were very warm and professional. I actually selected Autumn Leaves of South Barrington as the facility to put my husband in but unfortunately he passed away. The facility was very clean. Everyone was friendly and warm. The value was great. They had a variety of activities. The care givers seemed really good. Overall, The Autumn Leaves seemed like a great community.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
April 30, 2015
Verified Review

Excellent. I was very impressed when I toured the Autumn Leaves of Bolingbrook. This assisted living community is a 5 star facility. Very clean with a nice staff. The value is also excellent. The care givers are great.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 24, 2015
Verified Review
exceptional

My grandmother is doing very well there at Autumn Leaves of South Barrington. She is being very well cared for. My mom was very happy with the doctor that is helping out my grandmother. The quality of the medical care is exceptional. They are taking really good care of her, and that's all we can ask for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3


5.0
Anonymous - Family/Friend
Independent Living
April 4, 2015
Verified Review

Its a good assisted living facility. The rooms are nice and very maintained. The director and staff are nice. The food isnt to bad and have few activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
daughter-in-law - Toured community
Memory Care
March 22, 2015

i toured this community for my mother-in-law, and was very impressed. It was a saturday, but lots of activity going on. One staff member was playing the piano and residents were enjoying themselves. It was near lunch and tables in dining area had tablecloths and kitchen staff greeted me as well. I felt very welcome. I observed staff talking to residents and families, just a warm and friendly environment. I will bring my mother-in-law back to see for herself.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 18, 2015
Verified Review
Everything is good.

Everything is good. It's a really nice place. It's clean, and the staff is real nice. The food is good. It's a little more expensive, but the quality is good. I am very happy with them, and I hope she doesn't have to move for a long time.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tom Wanamaker - Family/Friend
Memory Care
February 14, 2015
My observations after 21 months at Autumn Leaves

Well managed, well staffed, clean, efficient and friendly. Something that money can't buy is a true, genuine concern for the residents . . not at ANY price. I'm speaking of compassion that only comes out of a sincere respect for one's fellow human beings. The staff at Autumn Leaves exhibits that genuine caring. They are always patient and kind with the people they serve, yet they can handle difficult situations with ease and professionalism. Autumn Leaves seems to be singularly focused on providing the absolute best care available for individuals in need of such assistance.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mary Savarese, BSN, RN, Sales Consultant with Right at Home - Industry reviewer
Memory Care
February 13, 2015
"So Much More To Savor" , a great evening of fun, family, & friends.

My first experience with Autumn Leaves was meeting Diane Reier. She is professional, warm, and has a genuine passion for Autumn Leaves and her role in the service of the people that live and work there. The "So Much More To Savor" event was beautiful and fun. I particularly enjoyed interacting with the residents in the memory care center during the event. Seeing residents dancing to the live music and enjoying the delicious food that was offered by Chef Steve Martin and his competent staff was heartwarming and a totally enjoyable experience. I would unhesitatingly recommend Autumn Leaves to anyone requesting information about memory care communities for a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
CLMueller - Family/Friend
Memory Care
February 11, 2015
Autumn Leaves

My mother was brought to Autumn Leaves in August of 2014 after carbon monoxide poisoning accelerated her dementia. We have been very happy with the care she is receiving at Autumn Leaves from the top down. The administrators are very accessible and the caregivers are compassionate and treat my mom with dignity. An added plus is the food is great and always offered on visits with my mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sigrid Bushman - Family/Friend
Memory Care
February 11, 2015
Thankful for Autumn Leaves

I cannot express how much of a blessing Autumn Leaves of Crystal Lake has been to my mother and our family. Everyone there genuinely cares for my mothers health and well-being and has put our minds at ease knowing she is being cared for and is safe. They keep her occupied with many activities and happy on a daily basis even when she can be a challenge. After much research we are so pleased we were able to find a wonderful memory care facility that reflected my mother's spirit.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 23, 2015
Verified Review
I am very happy with them so far.

I am very happy with them so far. I don't have any concerns or complaints. the staff is friendly, and it's kept very clean. It's a nice place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Memory Care
December 17, 2014
Verified Review
We came for a respite stay, we loved it and it was great.

We came for a respite stay, we loved it and it was great. There were a few problems in the beginning, but I spoke with the director of nursing, Jody, and she took care of it right away. They handled everything really well, and right away. The place is beautiful and the rooms are beautiful, and it's all open. The food was excellent. I would bring her back for respite care again, no problem.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A very pleased daughter - Family/Friend
Memory Care
November 20, 2014
A wonderful new home for Mom

When we toured Autumn leaves we gave it the sniff test. Although the facility has been there more than five years, there were no unpleasant odors. We have seen staff quickly clean where cleaning is needed. As we toured we met staff members who greeted us and told us what their duties included. It soon became apparent that, as it is in many families, everyone does a bit of everything. The staff assisted us in preparing for my Mother's move from a warm weather climate to Autumn Leaves. I doubt that her move would have been so smooth without their assistance and expertise. They participated in the move as well as providing us with materials suggesting what toiletries she would need as well as what clothing she would need. Her room was decorated (paint, etc.) and ready for her to move in. My Mother arrived at Autumn Leaves the day before the Thanksgiving celebration. She enjoyed the 'family'-style preparations for the big day; she called my attention to the theme decorations which she saw. We both enjoyed the buffet dinner that evening - turkey, mashed potatoes, squash, salad, rolls, pumpkin and pecan pies. Outstanding Thanksgiving fare. She has been sleeping well, eating well, and participating in the various activities. I like that staff encourages her to participate, even if it is as a spectator. She is encouraged to remain up and about during the day. She has met many of the residents already. One day when we arrived, she was sitting in a comfortable arm chair, instead of her wheel chair, talking with several of the ladies. We didn't expect such a change so quickly but have been pleased to see it. Mother has been pleased with her interactions with the staff. They are quick to recognize her needs and respond to those needs quickly. The staff has been helpful to us by letting us know her needs. She lived in the warm weather climate over twenty-five years so our first job was to shop for warmer clothes. The staff lets us know when her toiletries and other personal items need to be replenished. Even after the contract was signed, and a week has passed, the staff remain friendly and caring. The staff has exceeded expectations in all areas of Mom's care. We are grateful for all they do to help Mom feel comfortable and at home in her new home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 421-440 out of 940 reviews

Frequently asked questions

There are 35 total Encore Facilities.

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