Encore

Things have been going pretty well here! The staff all seem very friendly and knowledgeable, and they're very good about staying in touch with families. They keep us up to date on how things are going for her both care-wise and socially.

I toured 5 assisted living facilities searching for a home for my 93 year old father before choosing Autumn Leaves. The facility is very clean, thoughtfully arranged and cheerfully decorated. The staff is professional yet kindhearted, considerate and caring. Each resident is treated like a family member with no concern being too small. One staff member in particular, worked from home on her Saturday off to insure that everything would be in order for my father’s arrival. He has advanced dementia and has now been there a month but will tell you, “Although I have been here only an hour, everyone is very nice.” I would give Autumn Leaves 10 stars if the classification went that high!

Jeanne Biebel, executive director, is very helpful and always available to listen. Rest of staff is awesome, very nice, caring and helpful.

I have lived at Bellevue Retirement Community for nearly two wonderful years. I have never felt so comforted and cared for as I have since moving here. The staff is always there for me, even during the night and early morning. They consistently go above and beyond the call of duty and make sure all of the residents receive the best of care. When I walked into Bellevue the first time, I felt right at home, and that feeling has never left me. I realy appreciate all of the employees, and most of them have been working here a long time. Residents and employees are happy here and don't leave.

Absolutely beautiful, calming and wonderful layout. The Jack and Jill suite was a nice low cost option. Didn't care for the lack of choice in dining. Programs seemed especially great for dementia residents; my second choice due to cost and lack of meal options.

I like the fact that my mom has a single room to herself. The staff are friendly and helpful, they care about the residents.

We were impressed with them. They were clean and the staff was friendly. It was a lovely facility. It came down to just finding a community that better fit our loved ones' personality.

So far, we have had a great experience here! The staff are all really helpful and really nice! The staff really prompt my loved one to participate in the activities! She gets up and moves around, which is good for her! Also, I think that, for what they're doing for her, the price is good as well! We're very happy so far!

My sister and I saw this first we where very impressed not only with the staff but the layout of the home. It did set the bar high for the rest of our tours. This may very well be our choice.

Very clean place with friendly staff! They offer numerous services and activities which are included in the monthly rent, whereas other places in Madison charged extra. Their monthly rent is also hundreds less than other places I checked out in Madison.

Have had a wonderful experience, Everyone is so friendly and helpful. Any problems that have come up the staff has taken care of in a very timely manner. Ruby enjoys the activities to particapate in. An overall great experience.

I have resided at Bellevue Retirement Community since December 2009, anf I want to say that since SLC took over and Jeanne arrived in November as the new executive director, the changes have been many and all for the better. Success of an operation is as good as the people who serve it. Keep up the good work!

This place is very nice! They seem to be doing very well. They are not really the easiest to get ahold of, and most of the time, we reach the answering machine.. but we know that they are busy with other residents. Right now, the location is not ideal, but they are planning on opening a new location closer to home. The food is not restaurant quality, and it's not restaurant style, but it seems okay.

Countryside Manor is a great place for our mom. Everyone is friendly and helpful in trying to get us adjusted to the move. Mom still wants to go home with us, but staff helps us with this. Response from A Place For Mom was outstanding. Within 30 seconds I had a call from them. By the end of the day we had a new home for mom. Everyone at A Place For Mom was very helpful. At a time when I didn't know what to do, they really came through. Thanks to all.

Extremely clean, very secure, 3 meals a day, both father-in-law and mother-in-law can be in same room a plus. 9.5 out of ten

Great place, outstanding new management. Our father is liking this place much more than any of us had anticipated, as he said he would never ever go to "a home." He even has a social life here, which he didn't really when he was living alone in a big house that required maintenance. New manager Jeanie knows the residents by name and has made some nice changes.

We feel good having Dad here at Bellevue, because he genuinely seems happy here, and that is something we did not expect. He always said he'd never go into a home but after his stroke, we really had no choice. He's got friends and a bit of a social life here, and his life really isn't that much different from the way it was before. Food's good, too. New director Jeanne seems to be very helpful and caring, and she actually knows residents by name. We're happy we went with Bellevue.

The tour of Autumn Leaves was more than we expected to receive. The staff was wonderful and we knew that it was someplace that we would feel alright with leaving my dad there for day care. My sister summed it up when we got back into the car...'it was such good energy that I felt'. We were given the information needed to start the process of having Dad stay there, as well as, information about Alzheimer's itself. My mom is still coming to grips with the fact that she will be turning over the care of my dad to someone else, even for the day. I think that this visit really eased her anxiety about the situation. Thank you again and we are looking forward to seeing you all after the first of the year.

I can't say enough about how wonderful Robin and all the care givers we encountered at Coventry were. We had a situation come up where we needed to move my Mom quickly - the people at Coventry were incredible to work with and did everything they could to make it comfortable and welcoming for my Mom and as easy as possible for me. It took a little work to get medications under control, but that was the only wrinkle and they worked with me to get it taken care of.

After deciding to move Dad to a facility that would give him QUALITY care, i checked into Harbor Chase. Since Dad has hostility issues due to Alzheimer's I didn't have much hope that anyone would accept him. After speaking to Ida I were pleasantly pleased to realize I found one. Couldn't be happier with my choice. God bless all the "angels" that work there!