Coordinated Services Management, Inc

Things started off really well, my mom has a lot of medical issues and they were starting to drop the ball in that department. She has diabetes and there's a lot of things they need to do to manage that. They don't have an actual RN on duty all the time and the ones that are technically on duty, half the time aren't even there because they're off doing assessments so you have a lot of people who aren't really nurses and on top of that, instead of managing the residents, they would manage to their schedule. It was getting realyl frustrating, they weren't taking her blood when they were supposed to and if she needed to take meds before meals, they would make her come to them, it was getting real cumbersome. They were really good with events, they were taking them to shows, they went out shopping 2 times a week, the grocery store and then some sort of big box like Target and they always had people coming to the facility, all kinds of things to make them feel like they were getting attention from the outside.

It's very clean, they're very friendly, I think the care is good, she's only been there for a couple of weeks so well see, but they do have activities; she is able to particiapte, willing to, no. The only problem I have is that she did go outside one day, she was confused and thought she had a car and was looking for it but their solution was for me to hire another outside firm to come in and be a companion for her. That's extremely expensive and I already felt I was paying them a lot so they could be willing to do a bit more or come up with some alternate solutions, but they just jumped right into "you need to hire a companion." I was able to do that within a 24 hour time period, they gave me a list of 4 companies and I was able to find one immediately. I was bothered with that being their first solution without looking into other options though. The one time that she was very upset they called my right away, they have registered nurses who are certified by the state and I liked that, it was also originally intended as a senior living place so the apartments are much larger.

Fire Station across street. Very home-like feel. Surrounded by trees. Larger rooms. Additional charges for regular services (phone, cable, personal laundry). No cell services. Assigned seating in dining. Lots of common/gathering areas. Smaller OT/PT - Genesis.

Small, intimate. Liked the place, clean. Short term rental available.

This was a larger scale Assisted living, in which we are glad to haved visited. Great place for the "right" person to make a home. On a larger scale of life. The director was very nice and informative.

We visited - met with Kelly. Nice facility; has 2 room/1 bath that could work nicely. Only assisted living - if additional/nursing care required, would have to move to another facilty.

Provided with new application and price listing. Saw one bedroom apts, as no 2 bedrooms available or expected to be available any time soon. Laundry is not done here, though there is a pay laundromat on each floor. Mom has a friend from church here, and we were able to eat dinner with her tonight. Very nice and good service. One resident at dinner had difficulty, and staff helped her quickly. Staff and residents seemed were pleasant and happy. When talking about places, Mom seems to say that she would rather be here than any of the others.

Residents seemed happiest and most involved here. Nice surroundings. Downside is if Mom needed full care (aka if she was bed bound), we'd have to move her.

Very warm, caring people. Better value for your money.

This is probably going to be our choice. I am still waivering between Sunrise at Reston Town Center and Tall Oaks.

Number one on the list, so far

I did really like Tall Oaks, but I did not like that you had to use the elevators to get to the rooms, activities and dining were on the first floor.

This is a very nice community and the staff did a really great job on our tour here, they took their time showing us around and they answered all our questions. I just did not feel that this was going to be a good fit for my father and that there would not be enough going on to keep him busy.

I loved the menu, and the size of the community. It was more expensive than some of the other options I was considering. They were a little more pushy, calling quite often and following up. They were very nice and very beautiful, but a little further away for us. They don't have independent living, everything is some level of assisted. I didn't like the layout of the rooms either, some of the bathrooms were off of the living room instead of the bedroom, and the rooms were small. The carpeting wasn't that nice either, not very plush. The community areas and dining rooms were lovely, but the apartments weren't as nice as the rest of the place.

I enjoyed my visit to Potomac Place. I am not considering it for my mother as the units have equipped kitchenettes, including electric stoves. As my mother ages, she has become more forgetful and sometimes leaves a pot of the stove and doesn't remember it until she smells it burning up. I don't want mother to have access to a stove.

While the building is dated and needs an overhaul, as do the rooms, it was a very busy, active place. Lots of activities for the residents who seemed pleasant and friendly. The prices are decent for the Northern Virginia area, but close to places with nicer, more updated facilities. The dining room was a bit of a walk from the elevator. Nice solarium and side rooms. Staff was very friendly.

Went on tour. Not off the list, but looked too much like a nursing home.

Think need more staff and Cafeteria workers are sometimes not so attentive to residents. Activities are usually the same every day!

Community was going through some renovations and was a bit older than the others that I had visited. The memory loss floor was separated by several floors from some of the other ammenities. I was not as impressed as I was with the other locations and the resident rooms seemed more like a hotel.

This one had the room size and the good price, but something about it had a shabby feel. I also did not like its location. Nice lady gave me tour. Would need 1st floor room, but I think mom would wig out here. But rooms were large enough and the price was good.