Colliers Assisted Living

I would like to thank [name removed] for taking the time out to show my Mother In Law around The Pointe. She is an excellent employee who always goes over and beyond when helping! We appreciate that so much!

I just wanted to give a great recommendation to [name removed] the med tech. She has been so caring to my Mother who is memory care. Every time there is a problem [name removed] has been there! [name removed] is a bright spot at The Pointe! Please hang on to her because she is needed!

Nice community, not the right fit for our loved one.

They've been great. I'm happy with it and feel it's the right place for my loved one to be at this stage of his life. I like how clean the facility is, and the location is good. There are a few individuals who have been very personable to him. And he tells me he loves the food.

Small apartments for more money.

This was a very pleasant experience during the tour. It was too big for our needs. They do have pet therapy. Ultimately, it was too far from friends and family that was the drawback.

This was a very clean community. It felt more geared for the younger residents than the older population. The had activities going on all the time. This is a brand new building and very handicapped accessible.

I thought Wickshire Port Orange was very nice. They gave a good tour. I just felt a little more comfortable overall with another place.

I would encourage you to look at this community for your loved one. I've already recommended some friends to look at the community. The price point is good for all you receive. My loved one would like to see more community outings; however, this may not be happening due to the pandemic.

Wickshire community has been on top of everything especially with this past year. The staff are very friendly and very attentive. Anytime we call with questions we always get answers. The food in the beginning was not the best because they were going through a transition, but now our loved one says it is much better. The activities are starting to come back, they through small holiday parties. Our loved one enjoyed the Cinco De Mayo party they had.

We toured Wickshire Countryside and it was a nice clean facility and everyone was friendly. They had a lot of cool amenities to offer such as a bar area where residents can go for happy hour. We did not choose the facility because the rooms were on the second floor so she would have had to take the elevator everyday and also the furniture was all pretty outdated.

We have been overall happy with our experience at the Landmark. We are able to go in now and visit loved ones which is really nice. The only complaint I have is that it seems like they are short staffed but that could be due to the pandemic. I think it would be nicer if the staff could facetime with families more often, like once a week per resident so we could see them more often. I think that things will get better as they start having more activities and opening things up. I would recommend to others looking, it is clean and the food was very good. they have a menu that you can choose.

We chose The Landmark because the first point of contact I had was excellent. It was very organized and they were just very helpful in helping us navigate the process. The room sizes here are nice compared to others we looked into. They have been good with communication and I would recommend them to others looking.

The room sizes are fantastic. The staff is good. It is a smaller community. They don't have a lot of activities or go to a lot of places with the residents.. It is a clean place. The food is good. The bigger meal is served at lunch.

They are a pretty good community. The activities are lacking. They lost their director and my parents wish there were more activities. Food is better.Now because of the pandemic they are bringing the food to their rooms and sometimes it is cold. Rooms are good size. The have an outdoor courtyard. I would recommend Atria to a friend.

Like the size of the facility. It was clean, didn't have an odor, bad or otherwise. All the residents looked cared for and clean. [Name removed] knew everyone's name and everyone smiled and said hello as I toured. The biggest issue my brother and I have is we will not personally guarantee payment which it alludes to in their contract. This is probably a standard part of any contract with an ALF. I'm sure they've had children spend their parents money instead of paying the bills. That said my dad will need to sign, when his money runs out Medicaid will need to step in.

Nice place. I like that memory care is on ground floor. There is an outside area that they wander in and be safe.

it was okay. a little outdated but they are getting ready to do some updating. Great promotions.

Very pleasant environment but unprepared for additional fees and charges not disclosed until patient evaluation.

My first impression of the Arbor Oaks at Greenacres was good the second not so much. It is nothing against the Arbor oaks, it is personal preference. I'm sure this place would be a good fit for someone else.