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8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
They care about you and your family member that is going to stay with them and they show it. I asked GOD to guide me in my decision and HE confirmed my choice. When I went to talk to them they were listening...
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
300 Meredith Dr, Durham, NC 27713
Front desk staff were kind and helpful. [name removed] of Legacy at Bartlett Reserve therapy services was very supportive. Overall the staff were empathetic and patient.
Bartlett Reserve is an independent living community located in Durham, NC, in the heart of the Triangle area near Research Triangle Park. The team at Bartlett Reserve sought to create an entirely new independent senior living concept, blending the needs of today’s seniors with 4-star level...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Shiloh, located in Shiloh, IL.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always preserving their...
4132 Longhill Rd, Williamsburg, VA 23188
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
1373 D'Adrian Professional Park, Godfrey, IL 62035
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
At Charter Senior Living of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
3701 W 183rd St, Hazel Crest, IL 60429
What we like the most about Charter Senior Living is the care and respect that was shown to our Dad and our family was wonderful. Dad was only there for 6 days, but we went there daily and the staff always...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
They are GREAT!! Facility/staff communicate with family. Keep family posted on how their family members is doing. Welcome family members to participate in activities.
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
2900 Westside Dr NW, Cleveland, TN 37312
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
4444 W Court St, Flint, MI 48532
Landings offer spacious, clean, and quiet apartments. A variety of activities are offered but your privacy is respected. friendly. and helpful and there is a quick response time if you need assistance. Three...
Charter Senior Living of Stepping Stone Falls is a high quality assisted living and memory care community located in Flint, Michigan. Flint is a charming city boasting a year round farmers market, bike trails, a cultural center and an abundance of dining and shopping. Residents at Charter Senior...
1840 Reisterstown Rd, Pikesville, MD 21208
The staff is exceptional and kind. The dining experience is different than most assisted living facilities. You actually have a choice of what you want to eat. It is like going to a restaurant. They have the...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
1125 N Edge Trail, Verona, WI 53593
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Charter Senior Living of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support...
568 N. Pine Rd., Bay City, MI 48708
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
291 Federal Rd, Brookfield, CT 06804
They staff really cares. They are gentle and genuine. I'm so happy my mom is there. Definitely recommend this community based on the experience we have had so far
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
5601 Burke Rd, Madison, WI 53718
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Charter Senior Living of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and...
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
440 McLaws Cir, Williamsburg, VA 23185
It's gotten better with the new administration. Prior to that the scores would have been lower. The phone situation at the end of December and early January was totally mishandled! Families could not get in...
Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...
7600 Laurel Bowie Rd, Bowie, MD 20715
For the value for cost, its peace of mind and expensive. However, I would say the community feels friendly, caring and understanding. Yes, we would recommend this community to other families based on the...
Welcome to Charter Senior Living of Bowie, our beautiful, home-like setting, conveniently located between Baltimore, Annapolis, and Washington D.C., with easy access from major freeways and nestled in front of a golf course, you find private studio suites, single floor living areas, beautiful...
2401 Cumberland Pkwy SE, Atlanta, GA 30339
That issue for placement was last May. You guys were a lifesaver for me. I filed for a court appointed guardian and conservator which was granted. She ran out of funds for Charter and just recently she moved...
Go do more of what you love.Sometimes as you get older, you need a little extra help. At our personal care and memory care community in Atlanta, Georgia, we can assist you with the little things — like simple housekeeping and meals — and with bathing and getting dressed, too. We customize your...
2562 Pierce St, Sioux City, IA 51104
Wish we could have stayed at Charter but more assistance was needed! Charter worked very hard to meet [name removed] needs but more was needed.
Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...
1200 N Pkwy, Jackson, TN 38305
Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both...
At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...
3610 Randolph Rd, Charlotte, NC 28211
I am sad that my husband passed away 3 weeks after admission but during that time he was in 3 different hospitals and was only at Charter for a total of 5 or 6 days. But that said, they took good care of him...
Come To Live Here.Just when you thought life in the Carolinas couldn’t get any better, Charter Senior Living of Charlotte has raised the bar. Great scenery is just the start. We’ve also instilled a new philosophy on senior living, as fresh as the morning breeze while rocking on our wrap-around...
Review Score
1,900 reviewsOut of 10
5 star
56%
4 star
26%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 533 reviews in the last 2 years. Over all time, Charter Senior Living has 1,900 reviews with an average "overall experience" of 4.2 out of 5.
The service was excellent and the food was great! I would definitely come again to one of their events. I was greatly amused and happy in how all the staff made me feel welcomed. It smelled so refreshing when walking in the facility and all the residents that I saw were so friendly.
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
Bartlett is one of the best communities i have ever visited. The staff here are wonderful and so kind. We stayed for lunch and the food was fresh and gourmet. I would recommend anyone come to this community if you are looking for a homey warm environment!
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
Bartlett is a beautiful community and the staff are phenomenal! My mom is so happy here! [name removed] gave us a great tour and was so helpful. She made this decision easy and a fun experience too. I love the food and the fun atmosphere!
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
Every time I come into Bartlett you greeted with a smile by the awesome [name removed] they guide you in an issue where you need to go and very helpful. The families are grateful to have such awesome staff as her and others.
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
My mom loves living at WellPoint! The staff spoil her and she has made a lot of new friends.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
When looking for a memory care facility, I wanted one that would meet my mother-in-law’s needs, regardless of the level of care she required. The staff was incredibly accommodating and helpful to get her moved in and comfortable. We were able to decorate her room with her things and she always says, “I wish I was at home, but if I can’t be home, I’m really glad I’m here.” The staff has been very kind and excellent with communication concerning her care. They quickly respond to our texts and emails. I have no concerns about her safety and know that she is well taken care of. My grandma was also at The Cottages years ago, and received excellent care, so we knew it would be a great fit for our current needs, too. It’s good to know that the quality of care is consistent and dependable.
4
5
4
4
5
5
4
The Cottages of New Lenox in New Lenox, IL
3.8
(40 reviews)
Very Nice....................................................................................................................................................................................................................
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
What we like the most about Charter Senior Living is that everyone seems to care and we would recommend this community to other families who may need a place for their loved ones
5
5
4
4
4
5
4
So far they've been great....I would give them 5 on all of them. My dad was on a wheel chair when we brought him in....after about a month they have him walking now and my dad is very happy there and we would absolutely recommend this community to other families
5
5
5
5
5
5
5
The cottages of fox lake is an excellent place for our mom. We have been to several homes for her and this is by far the best. Staff is friendly, helpful and very caring . I feel so comfortable leaving my mom there. She is happy, food is great and the activities are endless. They include family and interactions are wonderful. Wouldn’t want her anywhere else. Thanks!!
5
5
5
5
5
5
5
The Cottages of Fox Lake in Fox Lake, IL
4.5
(76 reviews)
I am very happy that we chose The Cottages at Fox Lake for my sister. She goes on outings to local spots and takes part in the activities they offer. She is smiling and looks happy in the pictures on Facebook. I am grateful to the caring staff for helping her to enjoy her life there.
5
5
5
5
5
5
5
The Cottages of Fox Lake in Fox Lake, IL
4.5
(76 reviews)
My mom has been at The Cottages for 2 Years., she has been in assisted then memory care for 5 years. I looked at 3 other facilities before choosing The Cottages, I moved her from a facility in Libertyville to keep her closer to me. I visit 2 to 4 times a week all different times of the day and night. The Cottages is always consistently carrying for their residents with so much compassion. There is often family events and coping groups for the families. Daily activities for the residents to join, always clean, decorated for the season and holidays. The caregivers know the habits, likes, friendships, and preferences of the residents in each cottage and form bonds with each. With the residents living in small Cottages vs. Larger community buildings it creates a tighter family environment. I will always recommend The Cottages.
5
5
4
5
5
5
5
The Cottages of Fox Lake in Fox Lake, IL
4.5
(76 reviews)
The staff is awesome. They are very nice and the residents love them. The atmosphere is peaceful, friendly, and comfortable. It is a home for the elderly. My father has been there for 5 months now and he has no complaints.
5
5
5
5
5
5
5
The Cottages of Fox Lake in Fox Lake, IL
4.5
(76 reviews)
They could improve on being a little more active with getting my mom up in the am and helping her dress. Weekends there are few people working. I'm not of the same happens with others.
4
5
4
4
5
5
4
Charter Senior Living Towson in Towson, MD
3.9
(71 reviews)
We are so happy at Wellpoint.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
A great place to live!
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
Mom is happy here!
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
We toured every facility in town and Wellpoint is the best by a long shot.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
This place is beautiful. Residents are so happy. Housekeeping team is amazing it always clean and smells nice.
5
5
5
5
5
5
5
Residences at Wellpoint in Huntsville, AL
4.9
(85 reviews)
Experienced good vibes and fellowship with the residents at Bartlett Reserve. They make you feel so warm inside... I love how they love to help you if you are lost or don't know your way. Bartlett Reserve is very clean and well organized. Customer service is great!! I love my experience there at Bartlett and will visit often.
5
5
5
5
5
5
5
Bartlett Reserve in Durham, NC
4.8
(103 reviews)
There are 70 total Charter Senior Living Facilities.
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