Benchmark Senior Living

Month 2 in respite I wanted to transition my dad at Benchmark Senior Living at Leominster Crossings. He needed day care at the Alzheimer's unit at harbor side. My dad would be at harbor side all day. My mom not at harbor side but was really liking it. The staff at harbor side were always encouraging her to come over because she was so fun. Well, then they decided my parents were too much work and wanted to charge me for mom being at harbor side when I am already paying a ton. Seriously the administrative side is terrible at this facility. The care side on the non harbor side is good. My dad had gotten no shower in a long time and stayed in the same outfit every day for many days. They have a real administrative problem over there. They have me gun shy over the whole situation. I like the every day aid that is there. The food is good and the place is clean. You are taking a huge risk with the administrative side at this facility. Buyer be ware!

My experience with them was that they were helpful and professional and provided a lot of information to us. The reason we chose this one was because my father was familiar with the facility, having already visited a friend who was staying there.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, it was located a bit too far from family to be an option for us. But it seems like a nice place, and is definitely worth a look for those located a little closer!

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. However, I don't think the care was the best match for what my loved one was needing at the time. Overall it seems like a nice place, and is definitely worth a look!

Very nice place. Liked the country kitchens on each floor. Did not have big enough apartments for mom. [removed]

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one, although it was on the more expensive end of things.

Our experience with Sanctuary Care at Rye has only been a short one, but so far we are pleased! The facility has seemed clean and well kept every time I have visited, and all of the staff I have met have been friendly. It took a bit to get my loved one completely settled in (TV working, etc), but now that that is all worked out things are going well.

We toured this community while looking into care options for a loved one. Benchmark at Ridgefield Crossings seemed like a nice enough place overall, the staff we met were friendly and the facility itself was well kept and clean. We saw options in the area we thought would be a better fit for Dad, but I would still recommend this place as being worth a look!

We toured this community while looking into care options for a loved one. I thought Benchmark at Split Rock seemed like a nice place overall. The staff I met were friendly, and the facility was clean and well kept. However, Dad is still very social and we wanted somewhere with a few more male residents. But overall this was one of the nicer options we saw, and definitely worth a look if you're searching in the area!

Our experience with MiddleBrook Farms has been a good one overall, it seems like a nice place. The staff here is friendly and professional, and they have a good amount of activities and services that they offer for the residents. The facility is well kept and clean, and it is nestled in a a nice looking neighborhood with plenty of trees and good places to walk, which was important to my loved one. I was hoping the community would be a bit more active, however. My loved one has a few memory issues and needed something a little more than independent living, but this place has a bit more of a nursing home feel than we were hoping for.

My experience with River Ridge at Avon has been a little rocky, but I believe that is mostly due to some unusual circumstances with our particular case. Overall I think they do a good job here. The facility itself is well kept and clean, and the staff are friendly and professional. They've been very accommodating in terms of any specific care requests we've had. I will say that as your loved ones care needs increase the price can go up very quickly, however.

Overall I think they've done a decent job at Bedford Falls. The facility is generally clean and well kept, and the staff are friendly and professional. However, I do think that they could be a bit more attentive and proactive in regards to the needs of the residents. Our loved one has been asking to get his ears checked for 2 weeks and so far nobody has started to get anything set up for him.

They are very nice. They are very accommodating. We had some bumps on the road but they were willing to work with us. It's a beautiful facility. It has been a wonderful experience. Out of all the places we toured, this was the best alternative. My mother is still adjusting but so far so good. I would recommend this facility to anyone searching for a place.

I toured this community while looking into care options for a loved one. I looked at quite a few communities in the area and this one stood out to me as being very nice! The facility was well kept and clean, and all of the staff I met seemed friendly and professional. I would definitely recommend them as being worth a look!

We weren't here very long at all. While we were there they did good by her. The nursing staff were interested, and respectful, and even visited her once in the hospital and once in the rehab center. The memory care department was a good size. I felt that their pricing was fair. A lot of our experience remains to be seen in how the parent company handles the financial end of things, but I have high hopes.

Salesperson very comforting. Tour was nice and personal feel from residents was apparent. Similar information shared from visit at another facility, which gave me a good feeling.

I think they've done a good job so far taking care of my loved one at Harbor Point of Centerville. They do a great job making people feel at home and like they are a part of the community. The staff are very friendly, and keep the place nice and clean. My loved one really seems to have settled in well here!

Capital Ridge has proven to be a significant gift to my mom and me and my sister. After almost a year of hospitalizations followed by rehabilitation in Nursing Homes my mother is in a comfortable environment where she is well cared for. After just a couple of weeks she is settling in like it is home. My sister and I spent every day at each hospital and nursing home because we saw her discomfort and the ways in which she was not attended to properly. Our lives revolved around sitting for hours in her rooms in these facilities, addressing issues of sub-optimal care. We are now actually able to visit instead of "care for" and monitor. The quality of her life and ours has improved substantially.

Chuck proved to be a real asset to the Village. He's very versed in the care of his people who live there. I loved the lay out of the facilities and know that there is a manager and nurse on at night.

We toured this community while looking into care options for a loved one. This seemed like a nice place overall, but I don't think it would have been a good fit for my loved one in terms of the care provided.