Benchmark Senior Living

The facility itself is dated. However the staff is lovely and seem to genuinely care about it residents. The food was somewhat sold as 5 star but it is not. It's however decent. I am overall very happy so far with the care mom is getting. I will always appreciate "A place for moms' guidance while I was looking.

I think for the price the staff could of checked in on my mother a bit more often, she has since passed away. Meds were left out, room not cleaned on the scheduled day and laundry and bed sheets were not laundered, I took her clothes and bedding home most weeks. Aids sitting in hallways on there phones

We were very pleased with our uncle's care while he was there. He passed away a few days ago. We would recommend River Ridge to others. Thanks.

Amazing place. It is clear that the staff's primary concerns are the residents' well being, safety, and enjoyment of their life at Meadow Ridge. All facilities are generous, lovely, and well maintained. Communication is not only facilitated, it is frequent and comprehensive. The residents go out of their way to welcome new residents and help them settle in.

We moved my father into the work, crossing at the end of June. He has been very happy with the service and the staff there. He calls me almost daily to rave about the food. It’s a clean friendly environment and we are very happy with everything

The staff is the highlight of this facility. They are attentive, friendly, and went out of their way to help Dad with his transition. He also enjoys the food which has a fairly diverse menu. They offer a variety of activities including outside excursions.

My brother in law who is 91 has been a resident in the Assisted Living section of the facility for almost 2 months. He has settled right into his surroundings wonderfully. The staff has been wonderful and kind. He goes regularly to the dining room and compliments their cuisine . Although he regularly has peanut butter sandwiches for lunch he keeps to his routine .There is a walking trail which goes right around the facility. It is all paved and marked with plenty of benches if he gets tired. 4 times around us a mile which he is aiming for. Walking is a big part of his day so we are glad he can continue safely.

Everything about the Willows is exceptional

Exceptional people. Including the Management and Staff, and if possible even more significantly the residents. I think that would be gilding the lily. I can say that I used to be responsible for customer service and the overall patient experience at a large health facility, where one goal was exceeding patient and client expectations. Service quality and caring has been uniformly superior and a direct reflection of the service leadership of the Executive Director of the facility.

I was there visiting the site. I was greeted warmly by the staff. Tried their breakfast, 5 stars. I see senior couples managing well. Definite plus! Thinking of viewing this site with several seniors for placement.

So far everyone on the staff that we have met has been very friendly and very helpful. Many go above and beyond expectations. I truly feel that my parents are safe, well cared for and happy!

Never short staffed being a problem. I would recommend to others.

Safe and secure and I also like the fact that they have personalized care plans the medicine management is also a plus.

Atrium has been very open and the communication with us has been great. Care from the staff is fantastic. 5 stars The facility is spotless and everyone who comes in contact with my family member or myself is pleasant happy and helpful

The food was 5 star! I would recommend to others.

I find the staff very friendly and welcoming. Although the resident I am related to doesn't take enough advantage of the activities offered, I think the activities are very well chosen and planned. The number and variety of activities are especially impressive. I find the facility clean and well maintained inside and outside. I find the meals well prepared and presented. Overall I appreciate the location, maintenance, and operation of The Village at Mariner's Point.

All people here seem happy and friendly. Staff is always willing to help. Food is good. Variety Lots of activities. Quiet. Apartments completely redone before you move in

Overall, we are very pleased with the care and attention our mother (mom-in-law) is getting at Atrium. We had a glitch on day one and I must say, the staff was super helpful. The staff is very responsive whenever we have a question or concern. There is always someone on admin and nursing staff to help and they seem to have spent time really getting to know her and work on her specific needs. I can't rate the food at the highest level because we can only go by what she has said--she used to mention the food was excellent at her old assisted living facility and now she just says okay about the Atrium. So I'm not sure if that's an accurate rating for food. Obviously, the question of value for money is a difficult one. Everything is so expensive. We can only compare it to our experience at her former facility and we feel she gets so much more care and personal attention here that it's well worth it.

My father says he feels like he is living in a hotel. All the staff are very friendly and welcoming. The other residents are also friendly and some have befriended my father. My wife and I are jealous of the different activities that they have going on that we can't attend them with Dad as we are busy.

It has been a great place for my brother. He is very happy. The Franklin location is well run and maintained. The staff is consistently pleasant, patient and very caring.