Benchmark Senior Living

I toured this facility for my father and his needs. My tour went well. Everybody was kind and friendly. The staff I met was informative and answered my questions. From what I saw the community appeared to be well maintained, everything looked nice and clean. It was a pleasant tour, just not the one for my father.

The staff were all very nice and communicated well with my loved one. The community was well maintained and clean. My loved one was not very impressed by the food for some time it was good but the meals don't taste very good anymore. We were given misleading information about transportation. The transportation is only till 12 in the afternoon.

We're very pleased with how things have turned out at Coachman Square! The staff here is fantastic, they really go above and beyond when it comes to helping out the residents and making them feel at home. This was the first place I toured, and they really won me over the moment I stepped in the door!

I feel like everyone was nice to me when i took my tour of the community. It was clean and organized. Meal plans are available and activities as well. The Falls At Cordingly Dam is a pet friendly community. Resident parking is available for the residents. I really thought it was a nice community and would recommend a tour to families.

I took a quick tour of the community. Everyone was friendly with me and attentive. The community offered different meal plans including vegetarian plans. They also had complimentary transportation for the residents. The tour guide provided me with the necessary information about the community. Activities were also offered on site and off site.

We are happy with the care that my mother is receiving here. The staff is very helpful and friendly to make sure that we have what is needed for the care she needs. The food is good with a health choice. There are alot of activities offered for those who want to stay active and mom is working on trying to get involved. This community is highly recommended for good care at a good price.

Very prompt in getting in touch. The first ones to do so. Director spent three hours talking to me and invited the head nurse to join us to give medical advice. Elegant interior. Room size reasonable. I worry about the average age and cognitive ability of the residents - much older than my sister and the ones I saw didn't seem aware of surroundings (I smiled and said hello to them with no response at all). Also sorry that there was no real garden. Forgot to ask about internet and phone access.

I'am very pleased with this community, my mother is being cared for well here. It is a very nice place, they do a good job with keeping everything nice and clean. The community and her room are well maintained. The staff is very friendly and very caring. She is trying all the activities offered. The food is good, she is pleased with the meals. I would recommend this community, because they are providing her with great care.

My tour of this community was nice. The tour guide I had was kind and friendly. They answered my questions and were informative. From what I saw everything appeared to be well maintained. It was a nice tour, I enjoyed it. They did a good job.

The move to Orchard Valley at Wilbraham has been a transition. The staff are doing a good job caring for my loved one. The community is very well kept and clean throughout. They offer a variety of activities for my loved one to enjoy like the rosary group and musical entertainment.

This is a nice community, and they are taking good care of my mother and her needs. They have a very good staff here, they have been helpful and attentive. She is slowing getting involved in the community. We can't complain about the food, its pretty good. She is being cared for well here. It is a nice and clean community, they do a good job with the cleaning. Overall this is a community I would recommend.

My friend is doing pretty well here at this community. Everything is working out well and I'am satisfied. The community looks great, everything is very well maintained. They have a good staff here, they are caring for her well. Overall she is in good hands here and I would recommend this community.

My tour of this community was nice I enjoyed it. The community from what I saw appeared to be nice and clean. The staff was kind and friendly. I really did like, but their rates were too expensive for our budget. Other than the rates this is a nice community.

We interviewed at the Village and my mother enjoyed the visit but questioned herself living there, she was a very independent woman (she thought). As things happened she fell in her apartment again and finally the Dr. in the hospital said he would not release her unless she had a care giver or a facility where she could live, We chose to place her in the Village - she was not very happy - but staff members worked with her and she now knows most of the staff by name is involved in most activities attends most socials and has a great time. She enjoys the care givers and they enjoy her the only complaint she has is with herself - "if only I could walk better i'd be out dancing she say". You could not ask for a nicer, more friendly, considerate, helpful staff with her and with us as visitors there is always a smile on most faces and lots of happiness being spread around by staff members. Could not have found a nicer facility for mom.

My tour of this community was a good one, I enjoyed it. This is a nice community with friendly people. It has a good atmosphere. The staff was informative and answered my questions. The community looked nice and clean. It was a nice tour.

This is a very lovely facility. My tour went very well, everybody was very kind and friendly. The staff was very informative and answered all my questions. It is a very big community. Everything from what I saw looked very nice and clean. It is a pleasant community

This is a very beautiful community and my tour went very well. From what I saw everything appeared to very well maintained. The staff was very kind and informative. The suggest other community's to me that would fit my mother needs. Everybody was very friendly and welcoming.

I would recommend this place as they are caring and very loving individuals that work here. It is a place where all the employees know the client and know the client well. I do not think there are enough staff at night to care for the clients there, but it is a new facility so bugs have to be worked out. The restaurant atmosphere is wonderful, the food is delicious. Not a bad meal there. The activities there are nice, they have music programs and movies that my mother enjoyed, there is always Bingo which she also enjoys.

We dont not have any complaints. The community is very clean, staff is friendly. They take great care of their residents. The food is excellent.

overall it is a very nice community. The only complaint I have is that some times an activity is on the schedule and it gets canceled last minute, or the evening movie starts earlier than it is on the schedule. My mother with early alzheimers relies on the schedule to get through the day as she doesn't know how to figure out what to do on her own. So if an activity gets canceled she sits there idol in her room or if the movie starts early she wont watch it because she feels like she hasn't seen it from the beginning. So it would be nice if the schedule remains the same.