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Since 1979, American House has provided high-quality, maintenance-free senior living. American House communities, among them Best of Senior Living Award winners, have an average rating of 4.2 out of 5 stars from 2,868 senior living reviews. Their 58 communities across the country offer a wide array of services, including independent living, assisted living, memory care, respite care, and hospice services. American House prides itself on creating a homelike environment with high-quality senior living amenities and exciting independent living activities. Residents enjoy restaurant-style dining, chef-prepared meals, and private, comfortable apartments with various floor plans, allowing each individual to find their perfect home.

8.7

Review Score

2,868 reviews
58 communities
8 senior living award communities
Starting from $X,XXX/mo

American House community listings

Showing 58 communities
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American House Wildwood

7676 Rio Grande Blvd, Wildwood, FL 34785

Starting at$X,XXX+ monthly
15
15 Photos available
6
6 Floor plans available
10
Review Score
217 reviews

My mother has enjoyed the facility. She's very shy and she was given an ambassador who helped her socialize. She was given a group of ladies to eat with so she didn't feel awkward during meals. That was my...

Most Friendly
Provides: Independent Living

WELCOME TO AMERICAN HOUSE WILDWOODWelcome to American House Wildwood where you'll find luxury senior living at its finest. Enjoy exceptional living with our world-class amenities, exciting activities and a maintenance-free lifestyle. Imagine sipping lemonade poolside, hitting golf balls on the...

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American House Bonita Springs Senior Living

11400 Longfellow Ln, Bonita Springs, FL 34135

Starting at$X,XXX+ monthly
11
11 Photos available
9
9 Floor plans available
10
Review Score
154 reviews

The staff is extremely helpful and friendly. They never make you feel like you are bothering them. My mom feels so comfortable with all, especially [name removed] who is the director. My mom is in a 1 1/2...

Provides: Assisted Living, Memory Care

Designed from the ground up with discerning seniors in mind, American House Bonita Springs is a beautifully appointed community, tucked away on a 26-acre campus, in a quiet neighborhood setting.We offer studio, one- and two-bedroom apartments with a host of amenities and services. Bonita Springs...

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American House Bonita Springs Independent Living

27301 Foster Lane, Bonita Springs, FL 34135

Starting at$X,XXX+ monthly
15
15 Photos available
9
9 Floor plans available
9.8
Review Score
44 reviews

This American House has outstanding capable director was chef and concierge the help are nice and do a good job. I feel that [fee removed] for the 2nd person is too high per month for our type of community....

Provides: Independent Living

At American House Bonita Springs, you’ll enjoy senior living at its finest, in a warm and welcoming environment with a long list of amenities, helpful services and engaging activities all designed around you. Our beautiful community offers living options to allow our residents the opportunity to...

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American House Fort Myers

14001 Metro Pkwy, Fort Myers, FL 33912

Starting at$X,XXX+ monthly
8
8 Photos available
5
5 Floor plans available
9.7
Review Score
112 reviews

Place is spotless, the staff appears friendly and caring. They have social activities for residents which is a plus. Dining area is cheerful and food is adequate.

Provides: Assisted Living, Memory Care

Welcome to American House Ft. MyersOpening in spring 2018 American House Fort Myers is located off of Metro Parkway adjacent to Lee Gulf Coast Medical Center in Fort Myers. We will feature assisted living and memory care apartments.When it comes to selecting a senior living community for...

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American House Johnson City

406 E Mountain View Rd, Johnson City, TN 37601

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
40 reviews

When looking for a place for my mom it was very important to me that the residents and staff all seemed happy. Usually when staff and residents seem content and upbeat they are getting good care. This is...

Provides: Assisted Living, Memory Care

Providing Assisted Living and Memory Care to the Johnson City area.

American House St. Petersburg

1101 66th St N, Saint Petersburg, FL 33710

Starting at$X,XXX+ monthly
6
6 Photos available
12
12 Floor plans available
9.6
Review Score
76 reviews

American House, is a great facility, I wish I had started there. For sure a 5 star rating, great staff, quality care and superior food. Oh, and the building is wonderful!

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

American House St. Petersburg is the newest senior living community in St. Petersburg, Florida, breaking ground in May 2019. Located on the corner of 9th Avenue and 66th Street, this beautiful, contemporary community will offer independent living, assisted living and memory care services,...

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American House Cedarlake

14800 Van Dyke Road, Plainfield, IL 60544

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.5
Review Score
86 reviews

Our experience at American House Cedarlake has been exceptional. My dad started out in the independent living area, but he had to move over to assisted living due to his declining health. The...

Provides: Assisted Living, Independent Living

American House Cedarlake is a pet-friendly independent living and assisted living community for seniors in the greater Chicago area. For those who want to enjoy their retirement in the comfort and privacy of their own one-bedroom or two-bedroom apartment without the fuss of home ownership and...

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American House Southland Senior Living

25250 Eureka Rd, Taylor, MI 48180

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
9.3
Review Score
93 reviews

My mother has been here for 3 yrs and just recently celebrated her 100th birthday. The staff is compassionate and caring. Facilitated a wonderful birthday celebration.The facility is well maintained. She has...

Provides: Independent Living

Meet the different personalities of our staff Friday, October 24 from 1 to 3pm This is a great opportunity to come and see what life is like here at Southland. Each department will have a display table to share with you what they do at our community. You'll receive a thank you gift, including a...

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Park Place

29250 Heritage Parkway, Warren, MI 48092

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.9
Review Score
55 reviews

The staff seems to be very friendly and caring toward their charges. There are a lot of different activities that they put on. My mother has made new friends, she has made use of on-site physical therapy,...

Provides: Independent Living

Life at Park Place Heritage Village is what many adults dream about—a modern, luxury retirement community with all the services and amenities imaginable. Set amid beautiful landscaping are well-appointed apartment homes, each one designed with maximum comfort in mind. And because Park Place...

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American House Charlevoix Senior Living

615 Petoskey Ave., Charlevoix, MI 49720

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.6
Review Score
39 reviews

My sister's room was always kept nice... sometimes the outdoor entryway was in need of cleaning. No knock on the staff, but, I it must be said this isn't a nursing home... And as my sister required more and...

Provides: Independent Living

An upbeat and comfortable senior living community, American House Charlevoix is perfectly situated close to family, friends, downtown, shopping, Lake Charlevoix and Lake Michigan in the quaint town of Charlevoix and surrounding areas of Boyne City, East Jordan and Petoskey. American House...

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American House Village at Bloomfield

1957 S Telegraph Rd, Bloomfield Hills, MI 48302

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
9.5
Review Score
26 reviews

The staff at American House was very helpful when it came time to move. They helped me and had answers for the questions and concerns I had. The care staff that they provide are great. They have worked with...

Provides: Assisted Living, Independent Living

American House Village at Bloomfield is a brand new community. We opened our doors on November 1st, 2022. Our community features 150 Independent Living apartment homes with full kitchens, washer and dryer, patio or balcony. Some fairway views of The Links at Crystal Lake Golf Course, very close...

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American House East I

17255 Common Rd, Roseville, MI 48066

Starting at$X,XXX+ monthly
15
15 Photos available
6
6 Floor plans available
9.4
Review Score
48 reviews

Our family recently moved our mother into American House. The staff and residents were very welcoming and put her at ease with this transition. We couldn’t be happier that mom is comfortable and happy in...

Provides: Independent Living

A 'hidden hamlet' in Roseville designed to resemble a Belgian castle, American House East I is ideally situated near family, friends, shopping, and familiar medical professionals in Roseville, St. Clair Shores, Eastpointe, Warren, and the Grosse Pointes. We are also in close proximity to many...

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American House Hendersonville

1020 Carrington Pl, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
92 reviews

I find the first of the year rate increase excessive, they have improved the building considerably and do have periodical meetings asking residents how they can improve which shows interest. However, many of...

Provides: Assisted Living, Memory Care

Providing Assisted Living and Memory Care to the Hendersonville area.

American House Grand Blanc Senior Living

12640 Holly Rd, Grand Blanc, MI 48439

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.3
Review Score
40 reviews

American House is well kept but not fancy. The staff is efficient, cooperative, and friendly. Meals are flavorful and well presented. Substantial building walls make the individual residences are quiet

Provides: Independent Living

Providing a superior senior living setting just off I-75 for the Genesee County community, American House Gand Blanc is ideally situated near family, friends, shopping, and familiar medical professionals in Grand Blanc, Flint, Holly, Fenton and Davison. American House Grand Blanc is also located...

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American House Brentwood

5436 Edmondson Pike, Nashville, TN 37211

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
62 reviews

American House is a wonderful place for senior citizens . Clean n very well equipped n organized facility. Which speaks n shows first hand staff are doing a great job taking care of its residents n residence...

Provides: Assisted Living, Memory Care

Providing Assisted Living and Memory Care to the Nashville area.

American House Jenison

8001 Cottonwood Drive, Jenison, MI 49428

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.3
Review Score
57 reviews

Super friendly staff and residents made my mom feel comfortable and included right away. Very clean, great staff, delicious food and the facility is located on a beautiful piece of property! I would...

Provides: Assisted Living, Memory Care, Independent Living

American House Jenison is comprised of nine buildings which include 192 independent living, assisted living and memory care apartments. 'American House is well-known for the exceptional care we provide for the residents who choose to make their home with us,' said Rob Gillette, chief operating...

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American House Coconut Point

8460 Murano Del Lago Dr, Estero, FL 34135

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.3
Review Score
85 reviews

The facility has a lovely entrance and appealing dining area. I think the front staff could be friendlier; better communication among the staff and supervisor.

Provides: Assisted Living, Memory Care, Independent Living

American House Coconut Point American House Coconut Point is a luxurious assisted living community nestled in gorgeous Bonita Springs, Lee County, Florida. Bonita Springs offers the perfect beach-like setting and salty sea air that residents often enjoy. The idealistic surrounding of the property...

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American House Burlington Creek

6311 N Cosby Ave, Kansas City, MO 64151

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.2
Review Score
44 reviews

The staff is present. The new corporate management is responsive to email & phone calls. They hosted a family meal but ran out of food and did not have sufficient staff, seating, etc. They are now in...

Provides: Assisted Living, Memory Care

American House Oak Park

711 Madison St, Oak Park, IL 60302

Starting at$X,XXX+ monthly
6
6 Photos available
10
10 Floor plans available
9.2
Review Score
10 reviews

I think the American House Oak Park is a beautiful facility. Everybody there tries very hard and my experience is only with memory care for the 2 months we were there. Staffing is an issue which I feel will...

Provides: Assisted Living, Memory Care, Independent Living

American House Carpenter Senior Living

3470 Carpenter Road, Ypsilanti, MI 48197

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
44 reviews

This is not the Ritz. It's a solid place for people to live who need various levels of assistance ranging from preparation of meals to more detailed attention. The rooms are pleasant and well maintained and...

Provides: Independent Living

Bringing American House quality and value to Washtenaw county near the crossroads of U.S. 23 and I-94, American House Carpenter is ideally situated near family friends, shopping, and familiar medical professionals in Ann Arbor, Ypsilanti, Saline, Superior Township, and Pittsfield Township....

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American House Bartlett

3345 Kirby Whitten Rd, Bartlett, TN 38134

Starting at$X,XXX+ monthly
19
19 Photos available
9.1
Review Score
60 reviews

They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their...

Provides: Assisted Living

Providing Assisted Living in the Bartlett area near great shopping and dining and offering a warm, loving environment.

... Read more

American House Milford Senior Living

700 Napa Valley Drive, Milford, MI 48381

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.0
Review Score
38 reviews

Well, I am being well taken care of, and I have a lot of space in my apartment. I am provided with three meals, a day and medical care.

Provides: Independent Living

A charming, cozy community, American House Milford is ideally situated near family, friends, shopping, and familiar medical professionals in the quaint town of Milford and surrounding areas of Highland, Commerce, and Bloomfield. American House Milford is also located close to Huron Valley Sinai...

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American House Westland Hunter Senior Living

35700 Hunter Avenue, Westland, MI 48185

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.0
Review Score
47 reviews

It definitely is a community where the staff care about the people. They know the people who come visit. They are so good to my parents and they go the extra mile to make sure the residents are ok. Only flaw...

Provides: Independent Living

Tucked quietly away near the convenience of Westland's prime shopping and entertainment area, American House Westland Hunter is ideally situated near family, friends, shopping, and familiar medical professionals in Westland, Wayne, Garden City, Livonia, Canton, and Plymouth. We are also in close...

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American House Kingsport

901 Teasel Dr, Kingsport, TN 37660

Starting at$X,XXX+ monthly
17
17 Photos available
9.0
Review Score
53 reviews

We love the size of the facility. It's fairly small which makes it more intimate and the staff are super friendly. The only negative was when we initially met with the director to sign the paperwork, she and...

Provides: Assisted Living, Memory Care

Providing Assisted Living and Memory Care to the Kingsport area.

American House Lebanon

801 W Main St, Lebanon, TN 37087

Starting at$X,XXX+ monthly
22
22 Photos available
9.0
Review Score
70 reviews

The value for cost is a 4 but I think all assisted living places are way too expensive, very hard for families to afford good places for their loved ones. We would absolutely recommend the community to other...

Provides: Assisted Living, Memory Care

Providing Assisted Living and Memory Care to the Lebanon area.

Viewing 1-25 out of 58 communities

Reviews
for American House

8.7
Review Score
2,868 reviews

Review Score

2,868 reviews
8.7

Out of 10


5 star

60%

4 star

26%

3 star

8%

2 star

4%

1 star

5%

A Place for Mom has scored American House with 8.7 out of 10 using our proprietary review score based on 694 reviews in the last 2 years. Over all time, American House has 2,868 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,698
729
212
110
119
Date Submitted
175
405
694
Reviewer
517
1,649
616
49
Care Received
822
1,339
707
2441-2460 of 2868 reviews
Sort by

3.0
Jen B - Family/Friend
Assisted Living
December 3, 2024
Changing management and staff

Understaffed in many areas. Very expensive. Poor cleaning of rooms and bed linens. Poor meeting needs of showering for patients with dementia. Poor organization due to changes with staff. Poor attention to detail and patients needs.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

1


3.0
Anonymous - Family/Friend
Memory Care
November 27, 2024
Verified Review
Didn't work out for us

We loved American House when we toured. A new Memory Care Director was hired ... and we were not happy. Dad brought her home at Thanksgiving 2 years ago and said he wouldn't take her back there.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
November 26, 2024
Verified Review
Great community and staff.

The food needs to be better for the cost! Wonderful staff! They need to ensure that residents are satisfied with the food offerings and quality.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
November 21, 2024
Verified Review
has room for improvements.

The value for cost gets a 3 but it was the most affordable memory care we could find. They are all so expensive. They need more staff to assist. Understaffed and people are leaving everyday. Location is good and staff is friendly.

Cleanliness

1

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

1

Staff

5

Value for Cost

3


3.0
Anonymous - Resident/client
Assisted Living
November 11, 2024
Mostly Satisfied!

Same days the service in the dining room is very slow! Too many activities over lap can't be in 2 place at the same time at the other and on the bldg.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


3.0
Jamie W - Family/Friend
Independent Living
November 7, 2024
Great facility but needs some refinement on dining

The staff is super friendly, understanding and communicative. The apartments are nice, updated and sunny. The building itself is well kept and has a lot of amenities The dining as of the moment is an issue. My father says dinner time takes 2 hours to get food and they have been constantly “running out” of items.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

4

Staff

4

Value for Cost

3


3.0
Anonymous - Resident/client
Independent Living
October 25, 2024
Verified Review
I would never recommend American house to any of my family members

They could invest in your employees more so the turnover rate is lower and then they would seem less disgruntled. Improve food quality by adding fresher and more diverse options with the clientele in mind. Overly salty yet somehow bland dinners bad for elderly peoples health ND disposition. Train your food staff on how to actually cook. You get a finite number if meals in your life, it's a shame to have eat gross food. It is not worth the cost. I would never recommend American house to any of my family members.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

3

Activities

4

Staff

1

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
October 18, 2024
Verified Review
Review for American House Sarasota

I would say that the accommodations are spacious and the setting beautiful, but unless communication between staff and inmates has gotten better I'd stay away from them. We picked this community because, I grew up in the Florida of the 40s and 50s with old oaks and water views. It reminded me of my childhood and was comforting in its beauty.

Cleanliness

4

Friendliness

3

Meals & Dining

1

Care Services

No data collected

Activities

3

Staff

3

Value for Cost

4


3.0
Anonymous - Family/Friend
Memory Care
October 7, 2024
Verified Review
Things to know about American House Freedom Place

There has been high turnover. Staff are nice and working hard but leadership challenges have existed. They try hard. Facilities are nice. Still under staffed. Having talked to many people....this facility is probably a little above average. There are just things we would like different. We know the care industry is struggling so we just manage it best we can. I think people need to manage their expectations whether it is here or even some high cost. We have talked to people who pay ALOT more and are unhappy. This disease is terrible and the people working in this industry have a hard job. Extremely hard. For the price we feel it is good for us.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
October 3, 2024
Verified Review
Service not worth price. Needs improvement

Each time I've visited my brother his bathroom is not clean nor trash emptied my whole visit. I come prepared to clean his room. He has had urine soaked clothes in his basket when I arrived

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

2

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
September 30, 2024
Verified Review
The Home Up the Road for Elderly Siblings Who Need Support

One thing I would request is expansion of the "memory care" screening questions. Not everyone has Alzheimer's even if they do have a form of dementia. As far as friendliness of the staff -abrupt conversations after admission with administrative staff changes. The Staff tried to engage our relative. Memory Care had few activities that our "younger" early 60s relative would participate with. The value is a key factor in the relative's desire to continue the lease.

Cleanliness

5

Friendliness

2

Meals & Dining

5

Care Services

4

Activities

3

Staff

2

Value for Cost

5


3.0
Anonymous - Family/Friend
Assisted Living
September 13, 2024
Verified Review
Food needs improvement

The food needs much improvement. The menu makes it sound very interesting. When in reality, the food is often bland, overcooked, and no longer warm when it is served. Service is difficult due to lack of staffing. I believe that the residents would be happier if they had something to look forward to at dinner time.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

5

Activities

4

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
September 6, 2024
Verified Review
Some improvement

All the rooms are very hot. They only have an AC unit in the bedroom. My parents often complain about the quality of their food. Seriously I think the independent living there is better suited for single people who have the drive to participate and aren't afraid to mingle without prodding.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
August 15, 2024
Verified Review
Our family's experience

My parents were both in Memory Care. It was great that they could live together even though my stepfather did not need that level of care. I feel that if he had not lived there with my mother the care would have been way worse. Staff shortages, lack of communication between managers and workers, no director (now they have hired one), overnight care lacking and on and on. Overall cleanliness was good. Friendly staff. The friendliest were the laundry girls and the cleaning girls. My mother passed away at the end of [date removed]. My stepfather stayed a couple more months and moved out last week. There was not a consistent level of care. There was also a lack of communication with the residents pertaining to care protocols. Meals were on time and food was plentiful. Lots of snacks and drinks. Quality of the food was good. Activities are varied and frequent. Also many opportunities to go off property. Social and dining are really good. The facility has to work on staffing correctly, monitoring employees to make sure they're doing what they're supposed to be doing and communication.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

4


3.0
Anonymous - Resident/client
Memory Care
July 30, 2024
Verified Review
Review for American House Somerset

If you don't have memory problems, don't move into a memory care facility. They lock you in. It's jail. No one wants to be here. They institutionalize you right away. There's no autonomy, no privacy, no respect. Everyone complains about the sub-standard food. New unskilled aides every week. And it's fine. Beautiful landscaping and 10' ceilings. It's pretty much as good as any other place.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
July 25, 2024
Verified Review
"Things to Know"

The location is very convenient and I am content with my choice. Everyone is nice & there are a few of the Staff members that are genuinely wanting to be helpful. They had some staffing issues this year, but have tried to hire better people. I'm sure that's challenging in today's world. I believe the best advice for those inquiring about Assisted Living is to develop good relationships with Staff members. Also I have tried to maintain patience & a calmness with the Staff, Supervisors & especially my challenges with my Dad.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

3


3.0
Patsy A - Resident/client
Assisted Living
July 12, 2024
It could be better.

Some of the workers seem to go above and beyond and some of the workers seem to do only what they have to do. The food is lacking. Sometimes the vegetables are mush, sometimes the vegetables are hard like carrots, sometimes you get a sandwich that it looks like came out of machine where they bought it. The Memory Care Group never seen to get anything to drink except tea and water where the Assisted Living can get water tea milk and coffee. The director of games seems to be off doing something else instead of doing what she was hired to do and she could spend time with the Memory Care Group because they have no one and have not had anyone for months but she doesn't choose to. When the laundry is done, sometimes you don't get your stuff back and sometimes you get other people's stuff and your stuff is never returned.

Cleanliness

3

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

2

Staff

4

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
June 24, 2024
Verified Review
Review for American House Holland

I would not recommend American House. Although my stepmother was 100 when I took her from American House she was still quite independent.While she was in rehab for her hip I met with Rest Haven and they never once asked me about her finances. Upon registering her for assisted living I did provide bank info. I also learned that the American House Asst. Living had to close one of their wings for improperly cooked foods and lack of staffing. That confirmed my decision to remove her from the premises.I do know that all management has since quit working there.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
June 6, 2024
Verified Review
Our Experience

The staff at Mount Prospect Senior Living are pretty good. Sometimes it is difficult to understand them. I originally looked at this place for assisted living, but ended up needing memory care. They are very different sides. The food is much better in assisted living, more choices. Housekeeping is okay, not consistent. Somedays are better than others, but okay overall. The move in process was very good. Difficulty reaching memory care staff. The front desk staff is excellent, but can't always reach memory care contacts. Overall, they treat my dad very well.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

2

Staff

3

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
June 5, 2024
Verified Review
Review for American House St. Petersburg

I would recommend it for assisted living and as early memory care. But the staffing can't seem to handle the more advanced patients.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

3

Staff

3

Value for Cost

3


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There are 58 total American House Facilities.

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