American House

We were very happy there. It was a wonderful caring place. All of the staff are kind and thoughtful and go above and beyond for the residents. My mom passed away in may and even though she only lived there a short time they treated us as family- sending cards, and helping me donate her things.

My mom loves the staff there since they are helpful when she needs something

[name removed] is the best EVER!!! She went above and beyond for my Dad, especially since I live so far away.

This place is absolutely amazing! The staff is incredibly kind and attentive, always treating residents with respect and warmth. The community is clean, welcoming, and full of engaging activities. Our loved one feels safe, happy, and truly at home here. We’re so thankful for the peace of mind this place brings us. Highly recommend!

We just recently moved my mother in law into Southgate American House and she loves it. I had been looking for the right place for her for months and found it here. When I went in for the tour [names removed](sorry not sure correct spelling) were so kind and helpful. They really put me at ease. The residents were also very friendly and helpful. The first day I took mom down to eat in cafeteria and she met so many new friends. They were all willing to help her learn where everything is and just a wonderful bunch of people. I would recommend to anyone looking for a safe place for their loved one. The apartments are beautiful and again she truly loves being there.

If you are looking for senior living you should check this community out. We’ve had a great experience with them. My Mom and Dad moved in and they have been thriving ever since, they take advantage of all the great amenities and have gotten the pep back in their step. Couldn’t be happier with what they have done for my parents.

I toured numerous communities during my search - myself and my family are very happy that we found American House. I’ve made a lot of friends, get to enjoy beautiful community and the employees have been a blessing. The only thing I wish I had done differently is made the move sooner, it’s really a wonderful place to live.

I appreciate and am grateful and thankful for the compassionate care I am receiving. The staff is amazing, the food is delicious, and the residents are very friendly. The number of activities offered are very enjoyable.

Every single person here is just wonderful! I am thankful that I listened to my niece and moved here sight unseen. [name removed] has been really exceptional for everything I've needed and [name removed] has been the best housekeeper ever! And it's hard to keep me straight! I highly recommend American House Bluewater Bay.

Just they were friendly and helpful. Yes I would recommend this community to other families based on the experience so far.

I am the new kid on the block here and so far I am very impressed with this place!! Everybody has been very accommodating and always have a smile on their faces. Apts are perfect! I’ll check in again.

[name removed] was the first person I had a welcoming appointment with. She was Very positive and helpful with my mom's transition from townhome to her new apartment living. Cafeteria serves three meals a day. Their activity coordinator [name removed] tries to keep the residence, engaged and busy. Housekeeping does a nice job keeping the place tidy daily. I feel that it has been a great experience and happy we moved my mother there.

All very friendly and willing to help. Yes, I would absolutely recommend this community to other families based on the experience so far.

All 5. They were awesome for my mom and I would highly recommend them to anyone for their loved one

We think mom is being well taken care of. Facility is pretty clean but her room seems dirty most times we visit. She doesn't seem interested in the activities and that is mostly her.

The staff!!! Absolute perfection! I can't say enough about how they cared for my mother! Kind, empathetic, got to know her interest, she loved them all! The aides that help with showers were amazing, the admin was in-tune with what was happening with my mom and changes in her health, etc. I hope to go go there one day!

American House, is a great facility, I wish I had started there. For sure a 5 star rating, great staff, quality care and superior food. Oh, and the building is wonderful!

The staff are very friendly and professional. They make every effort to include everyone with activities.

The place created a really good atmosphere that supported social connections and that was very important for my mother. The staff was really caring and lovely, and the apartments were gracious.

The value for cost is a 4 but I think all assisted living places are way too expensive, very hard for families to afford good places for their loved ones. We would absolutely recommend the community to other families.