Allegro Management Company

Alto Wheaton was nice, clean and newish. The rooms were VERY small and the overall feel of the place was more institutional and less homey than other places we toured. More than any of the places we toured, Alto felt like the same place we were coming from. We weren't convinced that my mom would get the individualized attention that she needed here.

The Stuart Lodge staff were very nice and informative. The facility itself is older. The rooms felt more like a nursing home and we wanted a place that had a more hotel/apartment type feeling to it. The residents here all looked like they needed much more care than my loved ones.

The people we met on our tour of Anthology were great. But I didn't like that their memory care unit was on an upper, rooftop level. So you took the elevator up and basically didn’t come back down, which was a concern. Memory care lacked green space to go walking. (I don't consider astroturf to be green space.) They did have a rooftop patio the residents could go out on, but I just wanted more outdoor space for my loved one to move around. Activities were also a concern.

I toured this facility. It's fancy, but the set up/taking an elevator wouldn't have worked for my dad.

This was a nice community. It was felt a little too small and didn't have the grounds we wanted for our loved one.

It was a great tour experience but was too glitzy, and not for us.

When we moved my loved one into The Canopy at Warner Robins they were fully staffed with no issues. Within a week, one by one people started leaving. Before my loved one moved out there were only 2 ladies on the day shift that were working part time and they were the best ones there, the others were not the best. The weekends were especially hard and they brought in agency employees to try to help. Unfortunately since they were short staffed, that affected other areas of the facility and we were disappointed with the experience overall.

Our family had an in person tour and it was just okay, the carpet were nasty and the walls needed to be painted. We understand stains happen but certain parts were just gross. However we really did like that they let their residents personalize their doors and make it their own.

The people we met on the tour were super nice. But the facility was too big, a little more expensive, and not quite the right fit for my mom.

The biggest issue we have had with The Canopy is responsiveness from the staff and overall communication. There was not a lot of direction on medications and how that all works. I think they could have done a better job with explaining everything up front and helping to assist to make things run smoother.

We got the impression that they told residents that were in the lobby that we were coming to tour and telling them to act happy. It just seemed forced and fake.

The hallways were very long at this community and I felt like this would be an issue for my loved one. They also had keys to get into the room and with motor issues that would not work well for my loved one. If an emergency happen it just seemed like it would take a long time for help to get to them.

We thought Allegro was beautiful. It was a really nice place. But they didn't have the layout we wanted, and it was more expensive.

We have had some issues with the care, there was a point where 4 of the main caregivers were out with covid and I was not happy and there have been some communication issues. The care is just now coming back to where it was before. I do wish the staff members were more encouraging and could get my mom out and doing some more activities. Overall I recommend them with some reservations, just make sure you look into it and talk with more than 1 staff member.

Our family was able to do an in person tour, but it was in the evening so we did not see a lot of activities going on and there were still some restrictions. However we did get to see a lot of the community, but the value for cost was just a little higher than what we were looking for.

My loved one lived here for a while, and overall it was good except for - if you had a complaint, they listened, they smiled, but then nothing ever seemed to be done about it. I think that most of the staff was very knowledgeable and caring. But not all of them.

We think the consistency with the care services has been a little bit of an issues. Our loved one has some physical disabilities and some dementia and we do not believe there has been any accommodations for her or anything activities geared towards our loved one. Also the communication could be improved between the management and the families as well as the director of health and wellness and the families.

S MANY TIMES I HAVE SPOKEN TO THE MANAGER AND SOCIAL LADY ABOUT THE MOVIES HERE. SO MANY TIMES THEY CANCEL AT THE LAST MINUTE WITHOUT NOTICE. ALSO THE MAJORITY OF MOVIES HERE WHEN THEY SHOW IT, ARE MOVIES ABOUT WAR AND ARE VERY DIPRESSING. I HAVE ASKED FOR COMEDY, ROMANCE, OR MUSICALS. I WAITED A WHOLE YEAR TO MOVE HERE AND I AM VERY SAD THAT I HAVE STUCK IN MY ROOM BECAUSE OF THE LACK OF ENTERTAINMENT. I FEEL LIKE THIS IS AN OLD OLD AGE HOME AND I AM JUST WAITING TO DIE

Look past the facility and ask the hard questions about the staff and the care that your loved one with be receiving at this community. I would not recommend this community to others.

Lovely place, and caregivers seemed kind and dedicated, friendly. Not right for my mom... activities were centered around games and my mother would prefer more lectures and discussion, as a retired university professor. Got the impression it would be like living in a casino. My husband would love it but not my mom.