Allegro Management Company

Our family had an in person tour and it was just okay, the carpet were nasty and the walls needed to be painted. We understand stains happen but certain parts were just gross. However we really did like that they let their residents personalize their doors and make it their own.

The people we met on the tour were super nice. But the facility was too big, a little more expensive, and not quite the right fit for my mom.

We got the impression that they told residents that were in the lobby that we were coming to tour and telling them to act happy. It just seemed forced and fake.

The hallways were very long at this community and I felt like this would be an issue for my loved one. They also had keys to get into the room and with motor issues that would not work well for my loved one. If an emergency happen it just seemed like it would take a long time for help to get to them.

We thought Allegro was beautiful. It was a really nice place. But they didn't have the layout we wanted, and it was more expensive.

We have had some issues with the care, there was a point where 4 of the main caregivers were out with covid and I was not happy and there have been some communication issues. The care is just now coming back to where it was before. I do wish the staff members were more encouraging and could get my mom out and doing some more activities. Overall I recommend them with some reservations, just make sure you look into it and talk with more than 1 staff member.

Our family was able to do an in person tour, but it was in the evening so we did not see a lot of activities going on and there were still some restrictions. However we did get to see a lot of the community, but the value for cost was just a little higher than what we were looking for.

My loved one lived here for a while, and overall it was good except for - if you had a complaint, they listened, they smiled, but then nothing ever seemed to be done about it. I think that most of the staff was very knowledgeable and caring. But not all of them.

We think the consistency with the care services has been a little bit of an issues. Our loved one has some physical disabilities and some dementia and we do not believe there has been any accommodations for her or anything activities geared towards our loved one. Also the communication could be improved between the management and the families as well as the director of health and wellness and the families.

S MANY TIMES I HAVE SPOKEN TO THE MANAGER AND SOCIAL LADY ABOUT THE MOVIES HERE. SO MANY TIMES THEY CANCEL AT THE LAST MINUTE WITHOUT NOTICE. ALSO THE MAJORITY OF MOVIES HERE WHEN THEY SHOW IT, ARE MOVIES ABOUT WAR AND ARE VERY DIPRESSING. I HAVE ASKED FOR COMEDY, ROMANCE, OR MUSICALS. I WAITED A WHOLE YEAR TO MOVE HERE AND I AM VERY SAD THAT I HAVE STUCK IN MY ROOM BECAUSE OF THE LACK OF ENTERTAINMENT. I FEEL LIKE THIS IS AN OLD OLD AGE HOME AND I AM JUST WAITING TO DIE

Look past the facility and ask the hard questions about the staff and the care that your loved one with be receiving at this community. I would not recommend this community to others.

I now have been here a month. I am still very pleased with the activity organizer. She is outstanding. what I am very disappointed with is the care of their landscaping and outside potted plants. It is evident they hired some company to plant it all but there is no one assigned to care for it. They simply say call [name removed] who is the handyman and completely over used. He has just lost his third assistant. In the time I have been here we have lost the concierge and now are losing the manager. This turnover concerns me and it indicates instability of management. We’ll see. The honeymoon is over....

Lovely place, and caregivers seemed kind and dedicated, friendly. Not right for my mom... activities were centered around games and my mother would prefer more lectures and discussion, as a retired university professor. Got the impression it would be like living in a casino. My husband would love it but not my mom.

My parent has lived in this facility since it opened. For the most part, things have gone well. But there have been some real problems with communication with what is going on. Specifically, there have been many changes of staff that have gone unannounced, and details with my parent such as when showers have been given, if and when a flu shot was given, and a salon date that was desperately needed but didn’t happen before a family event. I would love to say all is great, but struggling with this communication issue.

My mother was taken in at the highest care level of the Memory Care Center. In my opinion, with the assisted living status, Crane's View should not take a person who cannot do anything for themselves. There is not enough staff to handle all of the requirements of the routine job, much less to take care of a bed-ridden person. Everyone was very friendly and I believe that for the person who can get around on their own, this would be fine. However, I don't believe my mother should have been accepted because they cannot fulfill the total needs of someone completely dependent.

They are clean and friendly and have alot of activities. However we pay for nursing and assisted showers for my father. He does not get showered on a regular basis even after a meeting with head of nursing who told me she would personally make sure it happened. And even though they know he has a blood clot in his leg and medication that can cause bleeding an unattended leg wound was found by a family member. Obviously not regurlarly checking a known medical problem either. So beware and monitor.

My dad moved in to independent living at Allegro 3 years ago. He has thoroughly enjoyed living there. The accommodations are lovely and the social life very lively. However, we were not informed that the rent would go up 5% every year, regardless of inflation. He is now paying $500 more each month than when he moved in 3 years ago. His rent has gone from $3300 a month to $3800. It would be very unsettling to move Dad at this point. We just wish we would have been informed of the continual increase in rent.

Several stories tall, very large, not much of a family type atmosphere. It seemed like they spent an awful lot of money on their public areas, and I didn't think that their private apartments were up to the same standard.

Very, very pricey. Beautiful inside, but with the price that they charge it better be beautiful. I think it was $4800 a month. We weren't really impressed, I didn't see any of the elderly residents walking the hallways or saying hello, it was like they were all stuck in their rooms. We were looking for just for assisted living at the time, so they could have been walking around.

My dad is not very happy here. A lot of things that they said they had or would have in the beginning, they do not. They have a van but it is sitting in the parking lot with no license plate. He gave his car away when he moved here, so now we have to take him to the store, all of his appointments, etc. The food started off really good but then it went downhill quickly. There have not been many new residents coming in and so he has not been able to make many friends. The staff walk into his room without even knocking so he does not feel like he has any privacy. It is definitely not what we thought it was going to be.