AgingCare 2

Owners are very helpful. [name removed] my mom's primary caregiver is fantastic. Hit or miss with the weekend care but overall very satisfied.

Making a decision for a homecare services can sometimes be over whelming. I could not make a choice for my dad's long term care. So iI consulted one of my co workers who introduced Axion Home Care to me. So I decided to use this agency for my dad and am so satisfied with the quality of care that they provided for my dad before his passing to GLORY! I strongly recommend the agency for your home care services.

Disappointed that it costs so much for 2 nights a week. Looking for a way to not spend nights to cut down hours. Having someone just sit here through the night in case his sugar goes low and making his supper seems like alot of money.

I would recommend Helping Others home care in the home setting. The facility Dad was in had more requirements than they were able to meet. My sister spent most of the time on the phone with the coordinator, but they seemed willing to accommodate us, very friendly.

They absolutely love the aide. No complaints there. I believe their only concerns have been around accuracy on the billing side, where the days charged didn't always match up what they had prearranged and what they received, and that required some follow-up. The agency luckily corrected the problems, but we definitely check those billing statements for errors! Overall though, they tell me they are happy they have the service and plan to continue. I would recommend their services with the caveat to check your statements to make sure they line up with what happened.

I would say the caregiver quality was quite variable and owners response to a significant safety issue was somewhat lacking I would still recommend and advise caution and oversight

I selected St Mary’s because they responded immediately on a Sunday night. I needed a caregiver the next morning. Their name is deceptive as it is not associated with a church or religion. The director’s name is [name removed].

I had to pay a deposit that I understand other companies don't ask for. It was supposed to be refundable. I ask for it to be refunded and it never was

I would recommend them to others. The sales rep lady was very very helpful in coordinating things and adjusting things for me. I had to adjust a lot, so it was hard to get a regular caretaker. I did not like the part of having four hours minimum every day cause some days I only needed a couple of hours. So, more flexibility would've been nice. But I had my back messed up and really couldn't get around much, so they helped basically clean the house and kitchen and help me fix my bed and change my sheets. Because I could not lift anything or barely move. They even walked my dogs for me, which was helpful.

The last three caregivers that my loved one had were wonderful, caring people. The care that they gave my loved one was tremendous. They were very considerate of her pain and needs. When my loved one could no longer get out of bed, they sat by her bedside and kept her company when family wasn't there. They took the time to have meaningful conversations with her. There was a temporary aide on one of the weekends that didn't work out as well, but I had called to ask that she not come back and the supervisor was very attentive to our complaint. I definitely would recommend them to others, but always remember that if a person is not a good fit to speak up.

We used Agape Services for a short time to provide a safe environment for my mom. I was very satisfied with both the care and the communication. Mom's caretaker was always prompt, kept me updated and gave useful tips and feedback about my Mom. I would recommend Agape Services to family and friends.

[name removed] and I have great relationship and understanding each other. It took a while to get to know each other in the beginning as it was our first experience with home care but went great. He’s not intimated, not afraid to take criticism and we communicate well with each other. Everyone we’ve talked to has been very professional, helpful and the caregiving has been very conscientious, considerate and taking the time to know us and trustworthy

Overall we were pleased with our experience a few things could be better. If a new caregiver was coming we needed to know with a call beforehand because at the end of life consistency is important. I think having a few more very skilled caregivers are needed like the four we had so if one wasn’t available we would know they were just as good and we could meet them and decide if they were the right fit for us. The ones that we experienced were excellent felt like we could trust their decisions at all times with no worries.

We liked that we had 2 consistent caregivers throughout our home hospice experience. These caregivers got to know our loved one, showed attention to details and checked in with us before they left. We were very happy with their care. There was one caregiver who came twice that did not meet our expectations and management was open to discussing that situation and it was resolved.

I would recommend them. The coordinator is very responsive and timely in her responses. Our caregiver is very friendly and helpful. It has worked out well. Its 24 /7 care for our circumstance. The staff member does some meal prep, assist with medication reminders, laundry, assisted with bathing/showering, dressing, etc. No transportation in included for our circumstances. They submit a invoice biweekly for billing.

We would recommend this home care services to other families.

Assisting Hands was helpful and accommodating to our loved one and family. Some of the services they offered were: elder care, companionship, and running errands for my loved one.

ratings above

Overall the Medsa Healthcare Agency was pretty good, the communication could be a little more quicker but we would still recommend this home health care to others.