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7.7

Review Score

344 reviews
30 communities
Starting from $X,XXX/mo

Agemark community listings

Showing 30 communities
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Kingston Bay Senior Living

6161 W Spruce Ave, Fresno, CA 93722

Starting at$X,XXX+ monthly
Photo of Kingston Bay Senior Living
14
14 Photos available
9.1
Review Score
31 reviews

What we like the most about Kingston Bay Senior Living is that the staff was friendly and there were lots of activities. Food could always use some new ideas and new dishes.

Provides: Assisted Living, Memory Care

Welcome to Kingston Bay Senior Living, offering Assisted Living and Memory Care in the heart of Fresno. Life at Kingston Bay Senior Living starts with spacious, elegant appointed surroundings, coupled with exceptional, personalized and supportive care.Our signature In the Moment Memory Support...

... Read more

The Terraces at Via Verde

1155 Via Verde, San Dimas, CA 91773

Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
8 reviews

I’ve been working in law enforcement for a little over 28yrs and don’t often get to see the good in people. After bringing our mom into The Terraces at Via Verde in San Dimas, I’ve been completely schooled...

Provides: Memory Care

The Terraces at Via Verde in San Dimas provides compassionate care and dedicated support for those navigating the intricate paths of Mild Cognitive Impairment, Alzheimer’s, and other related dementias. We're located near Via Verde Plaza, which houses Vons, Century 21 Citrus Realty and more...

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Sage Mountain Senior Living

3499 Grande Vista Dr., Thousand Oaks, CA 91320

Starting at$X,XXX+ monthly
20
20 Photos available
9.0
Review Score
24 reviews

The staff are AMAZING. I have gotten to know many of them and I couldn't be more impressed with how much they genuinely care about the residents.

Provides: Assisted Living, Memory Care

Sage Mountain is a resort-style senior living community located in Newbury Park/Thousand Oaks, California. Our senior living community offers top-notch care from an expertly trained staff, amenities in abundance and the services you need to live at your fullest potential. Those who reside in our...

... Read more

Serra Sol Memory Care

31451 Avenida Los Cerritos, San Juan Capistrano, CA 92675

Starting at$X,XXX+ monthly
16
16 Photos available
2
2 Floor plans available
9.0
Review Score
6 reviews

The facility is nice and the staff is very friendly, loving and helpful. They are able to handle actual advanced memory care residents. My mom was at another memory care facility before that couldn't handle...

Provides: Memory Care

Serra Sol is a welcoming community where individuals with Alzheimer’s and other types of dementia can feel fulfilled, cared for and engaged each and every day. We provide an environment that fully supports the needs of those with memory loss. Residents of Serra Sol will enjoy daily activities and...

... Read more

CountryHouse at 70th and O - Lincoln 3

240 So. 70th St., Lincoln, NE 68510

Starting at$X,XXX+ monthly
14
14 Photos available
8.9
Review Score
6 reviews

5 for all the categories that are listed. We had a good experience with CountryHouse, thank you. The director was very nice and they were all caring and helpful towards our loved one. Based on the experience...

Provides: Memory Care

CountryHouse in Lincoln (70th and O Street location) was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency,...

... Read more

Astoria Senior Living Oakdale

700 Laurel Ave, Oakdale, CA 95361

Starting at$X,XXX+ monthly
9
9 Photos available
8.9
Review Score
26 reviews

I would rate all of them a 5. #1 the experience of having someone there was difficult but the staff made everything so much better. #2 the facility was always clean and never smelled bad. #3 All the staff...

Provides: Assisted Living, Memory Care

At Astoria Oakdale, we’re dedicated to treating people like family.This is at the heart of what we do, and has been our company's highest goal for nearly 35 years! For us, it's a joy and privilege to hear our residents’ life stories, see their smiles and share life together.Our community is home...

... Read more

TreVista Senior Living at Antioch

3950 Lone Tree Way, Antioch, CA 94509

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.7
Review Score
42 reviews

I love the facility. Very clean and people in assistant living are cheerful and will talk with you. The manager is very helpful with ant questions. Can point you in the right direction. The medical are also...

Provides: Assisted Living, Memory Care

TreVista in Antioch is a vibrant, warm and welcoming community conveniently located in the East Bay area. Its location set back on a large, treed area of land makes it both convenient and a quiet, peaceful and beautiful place to call home. The community and grounds have recently undergone...

... Read more

CountryHouse at Folsom

2005 Iron Point Rd, Folsom, CA 95630

Starting at$X,XXX+ monthly
13
13 Photos available
2
2 Floor plans available
8.6
Review Score
4 reviews

I'm so grateful I found CountryHouse Folsom for my Mama, and for [name removed] help from A Place for Mom! I found one other place that felt & looked comparable but it was more expensive & primarily assisted...

Provides: Memory Care

CountryHouse in Folsom was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense...

... Read more

Holland Farms

2800 Sunset Dr, Norwalk, IA 50211

Starting at$X,XXX+ monthly
19
19 Photos available
7
7 Floor plans available
8.5
Review Score
10 reviews

Hi, I recently had to relocate my mom to an assisted living facility and after much research we decided on Holland Farms. This is a beautiful building and the staff at the front desk were so welcoming right...

Provides: Assisted Living, Memory Care

Holland Farms is Norwalk’s newest senior living community. We opened our doors in May 2021. We’re pleased to offer Assisted Living and Memory Care all in one beautiful community. Located in Norwalk, IA, right next to Elizabeth Holland Park, Holland Farms provides easy access to walking trails and...

... Read more

Astoria Senior Living Omaha

9220 Western Avenue, Omaha, NE 68114

Starting at$X,XXX+ monthly
14
14 Photos available
8.5
Review Score
59 reviews

I would absolutely recommend to others. Mom says the food is amazing and she's had great experiences since moving in. Mom is very introverted and they've done an excellent job inviting her to participate in...

Provides: Assisted Living, Memory Care

Located at 9220 Western Avenue in Omaha, NE, Astoria Senior Living and Memory Care in Omaha is tucked away from busy streets in a quiet neighborhood. We’re centrally located in Omaha, with close proximity to hospitals, medical centers, hotels, shopping and some of Omaha’s most historic...

... Read more

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CountryHouse at Elkhorn

3720 George B Lake Parkway, Elkhorn, NE 68022

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.5
Review Score
7 reviews

The staff and directors have gone above and beyond with the transition of my dad to this facility. The residents are always friendly and they have adequate activities to keep them entertained daily. I feel...

Provides: Memory Care

CountryHouse in Elkhorn opened in January 2021. Our gorgeous community is designed purposefully for those with dementia. At capacity, we are home to 40 residents who are cared for by a team specifically trained to help those who live with the challenges brought forth by memory loss. A sister...

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CountryHouse Kearney

5605 Avenue K, Kearney, NE 68847

Starting at$X,XXX+ monthly
11
11 Photos available
8.2
Review Score
5 reviews

5s across the board. Extremely welcoming and friendly staff who go out of their way to create good experiences for residents.

Provides: Memory Care

Welcome to CountryHouse!Devoted exclusively to benefiting those living with Alzheimer’s disease and related dementias, CountryHouse residence for memory care is not “typical” memory care. We’re all about experiences. Do more. Engage more. Live more.Walk into any CountryHouse community and see...

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Symphony Pointe

445 South 193rd Street, Elkhorn, NE 68022

Starting at$X,XXX+ monthly
37
37 Photos available
8.0
Review Score
2 reviews

The place was bright and airy had no smell to it like a couple of other places we saw. The activities are daily, at least four different things she can pick and choose to do.

Provides: Assisted Living, Memory Care, Independent Living

At Symphony Pointe, we foster luxury, connection and comfort in every detail of our community. Enjoy each day in style with an indoor pool, outdoor living spaces, beautiful common areas and chef-prepared meals just steps away. We have a variety of floor plans available to match your taste and...

... Read more

CountryHouse Omaha

5030 S 155th St, Omaha, NE 68137

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
8.0
Review Score
2 reviews

Overall experience was 4. I would give 5's to Cleanliness, friendliness, food, Administrative staff and activities. Quality of care was good overall (4 rating) but too often had to wait quite a while or...

Provides: Memory Care

CountryHouse in Omaha was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more

The Kensington Senior Living at Hastings

233 N Hastings Ave, Hastings, NE 68901

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
3 reviews

I appreciate that they had enough staff to always have someone available. Everyone was always super nice. The bill I received was over the contracted amount but staff there assured me they were working on it...

Provides: Assisted Living, Memory Care

Constructed in 1914, The Clarke Hotel was the premier destination for social and political events in the Hastings area for many years. Fully renovated in 1987, The Clarke was transformed into The Kensington and earned a place on the National Register of Historic Places. The Kensington is...

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CountryHouse Grand Island

833 Alpha St, Grand Island, NE 68803

Starting at$X,XXX+ monthly
12
12 Photos available
8.0
Review Score
8 reviews

This was the second place we took Dad to. He needed memory care. The staff knew how to handle his dementia. The staff was very friendly to their clients and visitors. We were always kept aware of both Dad's...

Provides: Memory Care

CountryHouse in Grand Island was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense...

... Read more

CountryHouse at Council Bluffs

1831 East Kanesville Blvd, Council Bluffs, IA 51503

Starting at$X,XXX+ monthly
10
10 Photos available
8.0
Review Score
15 reviews

In the year and a half my mom has been there, there have been 2 directors and going on their 3rd nurse. I would like to see more activities after regular hours and on weekends. It is very expensive.

Provides: Memory Care

CountryHouse in Council Bluffs was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and...

... Read more

The Kensington Senior Living at Cumberland

One Baltimore St, Cumberland, MD 21502

Starting at$X,XXX+ monthly
9
9 Photos available
7.5
Review Score
12 reviews

This is an old school facility!!! Fully staffed 24 hours a day!! The residents are very well taken care of!!! They get a 10 in my book

Provides: Assisted Living

Nestled in the Allegheny Mountains near the source of the Potomac River, The Kensington stands as proud testament to Cumberland's storied past. When it opened in 1926, the Algonquin Hotel was well known for its elegance and hospitality. Now on the National Register of Historic Places, it's...

... Read more

Sunol Creek Memory Care

5980 Sunol Blvd, Pleasanton, CA 94566

Starting at$X,XXX+ monthly
12
12 Photos available
7.3
Review Score
30 reviews

My mom seems to be thriving there, now my anxiety lies in the fact that I think she won’t want to come home! I would recommend this place with 100 stars their personalized care. 200 characters huh? The...

Provides: Memory Care

Sunol Creek provides compassionate care for those with Alzheimer’s disease and other related dementias. Since our opening in 2014, our community has established itself as the East Bay’s premier place for Memory Care, proudly offering dedicated support for families in Pleasanton, Livermore,...

... Read more

Sage Glendale Senior Living

525 W Elk Ave, Glendale, CA 91204

Starting at$X,XXX+ monthly
18
18 Photos available
5.9
Review Score
11 reviews

My mother needed respite care for about two weeks. [name removed] was very helpful and answered all my questions during a tour. We were able to get her situated and settled in a very short time with the...

Provides: Assisted Living, Memory Care

Welcome to Sage Glendale, a warm and welcoming community offering Independent Living, Assisted Living and Memory Care in the heart of Glendale.Life at Sage Glendale starts with spacious, elegantly appointed and amenity-rich surroundings, coupled with exceptional personalized and supportive...

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CountryHouse at Granite Bay

8485 Barton Rd, Granite Bay, CA 95746

Starting at$X,XXX+ monthly
17
17 Photos available
1.0
Review Score
9 reviews

I feel confident that my mom is getting the best care. They offer lots of activities to keep her engaged, and they are proactive with the doctor's communication as they have medical staff. I would recommend...

Provides: Memory Care

CountryHouse in Granite Bay was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more

CountryHouse - Cedar Rapids

5710 Gibson Dr, NE, Cedar Rapids, IA 52411

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available

CountryHouse is a very caring and loving facility. The staff are top notch. They all truly care about their residents no matter the level of care. The staff is extremely friendly to the residents and their...

Provides: Memory Care

CountryHouse in Cedar Rapids was designed and is staffed specifically to benefit individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a...

... Read more

The Kensington Senior Living at Fort Madison

2210 Ave H, Fort Madison, IA 52627

Starting at$X,XXX+ monthly
15
15 Photos available
Provides: Assisted Living, Memory Care

First built in 1912, Sacred Heart Hospital quickly became an important member of the Fort Madison community; a place families counted on for service and caring. Today, that spirit of community service has been preserved as The Kensington, a proud landmark in southeast Iowa.Centrally located in...

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The Evergreen Inn Vancouver

500 Main St, Vancouver, WA 98660

Starting at$X,XXX+ monthly
14
14 Photos available
Provides: Assisted Living

Built by Vancouver city fathers in 1928, The Evergreen Inn once served as an elegant lodging and entertainment center. Today, the elegance lives on inside a dynamic, distinctive assisted living community.Very few communities in the state of Washington offer the type of help and support that we...

... Read more

CountryHouse Cumberland

15 Cumberland St, Cumberland, MD 21502

Starting at$X,XXX+ monthly
12
12 Photos available
Provides: Memory Care

CountryHouse in Cumberland was designed and is staffed specifically for individuals living with Alzheimer’s disease and other types of dementia. From our many years of experience working with those needing memory care and their families, we know that consistency, security, comfort and a sense of...

... Read more
Viewing 1-25 out of 30 communities

Reviews
for Agemark

7.7
Review Score
344 reviews

Review Score

344 reviews
7.7

Out of 10


5 star

61%

4 star

23%

3 star

6%

2 star

3%

1 star

9%

A Place for Mom has scored Agemark with 7.7 out of 10 using our proprietary review score based on 117 reviews in the last 2 years. Over all time, Agemark has 344 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
207
78
20
9
30
Date Submitted
37
72
117
Reviewer
17
258
63
1
Care Received
119
0
225
301-320 of 344 reviews
Sort by

3.0
Anonymous - Toured community
Memory Care
February 29, 2016
Review of Cypress Meadows - Antioch, CA

Nice facility. It was clean but there was slight order when walking in hall on third floor.Studio with meals weekly cleaning and laundry 3200.00. Additional 1350. Affordable but want to look at other options.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
May 8, 2015
Verified Review
It has not been a great initial experience.

We thought Brighton Gardens was going to be a great place. Hotel wise it is, it's beautiful, and the food is good, but the care is seriously lacking. It's just not what they said it was going to be. There is a lack of follow up and follow through. The assessment process may not be ideal either. Things have not panned out to be the way, I feel they were presented. I am starting to see improvements, but it has not been a great initial experience.

Cleanliness

4

Friendliness

3

Care Services

2

Activities

4

Value for Cost

2


3.0
Anonymous - Toured community
Memory Care
July 23, 2014
Verified Review
Thought Kay was very good a...

Thought Kay was very good and knowledgeable. Facility felt older than it's 14 years. For some reason did not like that memory care on 3rd floor via elevator. Westmont and The Commons 1st floor facilities. Most expense of 3 visited and had a medication management fee which other two did not mention. Will have to double check on that. Decent online reviews.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Cindy - Family/Friend
Memory Care
September 27, 2013
Verified Review
Not the Care She Needed

Our friend was just in the assisted care. We feel that things might have been different if she was in the special care unit for dementia. In assisted care they expect them to take care of themselves basically but by then she was really beyond that point. They only cleaned her room once a week and when food was spilled on the floor they didn't clean it up. I know that really wasn't their job because she wasn't in special care but we felt that they should have kept it cleaner. cypress was actually financially really good for us but it was just at the point where she needed more care. She shouldn't have been there as long as she was. The special care unit was too pricey for us so we moved her.

Cleanliness

3

Friendliness

4

Care Services

3

Activities

3

Value for Cost

4


3.0
A Place For Mom Customer - Toured community
Memory Care
December 17, 2012
Verified Review
Toured home. Clean but very old bldg...

Toured home. Clean but very old bldg. Didn't really seem to have a lot of activities.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
Anonymous - Family/Friend
Memory Care
October 28, 2024
Verified Review
Poor quality of care.

They just have too many staffing changes. New people that are not qualified and do not like their job. There are a several high quality caring staff but the lesser bring the community down as a whole.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

3

Staff

1

Value for Cost

1


2.0
Saddened by what I’m seeing! - Family/Friend
Memory Care
August 17, 2024
Disappointed and Sad!

I was so excited when I learned my father was going to be placed here. Now I am crying as I write this. Although we are paying for services I haven’t seen one person check on him. It’s been three hours. The place is a ghost town after 5pm. When I went to ask for help, the care giver was on her cell phone and didn’t acknowledge me. She then stated she’s the only one on the floor and it’s not even her floor. It breaks my heart to think that if my father falls (and he has) that he’s on the floor until someone finds him. Pretty much a staff member confirmed that’s the case. Where is the dignity in that? Where is the service for the money we’re paying? Where’s the care? I thought this place would be different, but I see that it’s not. At least not for the Memory Care Floor.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

2


2.0
PJ - Resident/client
Assisted Living
December 30, 2022
Actual cost is not given, They give you the base price, then you receive the bill!

Before you decide to move here ask for additional cost. You can quickly go from the base price to twice or even more. Seems the "assisted" part will cost you more! They refuse to tell you what they are charging you for when they double or even more each month. To be able to live here and to keep the base price you to have no help of any kind. And the will bill you monthly for giving you your required prescriptions. [amount removed]a month even if it one or two prescriptions, and even it over the counter! That is not counting the cost of your drugs they obtain from a local company that supplies your presciptions. Also, if you are ill, or having loose bowels, etc., you have to go down to the dining room or be charged [fee removed] for each meal they bring to your room. In other words you can be on your " death bed" and you are suppose to Get out of you get and go down to the dining room! All in all they will find ways with excuses to increase your bill. Ask them to itemize their charges. Good luck!

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

3

Staff

3

Value for Cost

1


2.0
Therese P - Family/Friend
Memory Care
March 5, 2022
A Trial and Error

I placed my husband here at Country House in Elkhorn on Jan 10, 2022. Its very new and well kept and the staff was very kind. But the cares that were promised did not happen from the beginning. He has edema in his legs , therefore leg wraps needed to be put on every day and edema pumps were to be on his legs for an hour a day. This did not happen for at least two weeks. He was to be cued to go to the restroom and I never saw that occur (and I was there most days for long periods of time.) nor did any of his visitors witness this. Joe did like it okay , always wanted to go home, but I think that was a normal reaction. The most compelling reason for our decision to find another facility was the significant increase in cost over a one month period. So we gave notice on Feb 11, 2022 and moved him as soon as I could research and visit other facilities and make a decision. And also I reached out to AGEMARK, the corporation that owns CH , never a call back. That’s inexcusable!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

4

Staff

5

Value for Cost

1


2.0
Anonymous - Toured community
Memory Care
September 21, 2018

It was a nice enough place, but the person giving me tour made it perfectly clear that I was not on their choice list, made even more clear with their followup email saying they could not work with me in breaking out the huge unexpected sign in costs into reasonable payments.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
June 5, 2014
Verified Review
not secured or locked. Conc...

not secured or locked. Concern mom might wonder one day and get lost. Not good for dementia clients.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Assisted Living
May 16, 2014
Verified Review
nice facility, but rooms we...

nice facility, but rooms were very small. closed in feeling

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
November 8, 2019
Poor Management

Beautiful facility with VERY poor management, high caregiver turnover and poor communication with families. It is a shame because the facility itself is wonderful. So much to offer the residents.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
January 29, 2015

The care givers complain about having to clean up after my Parent , The activity director quit, they made a marketing person their director, They keep raising the price.

Cleanliness

3.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

1.5


1.0
Anonymous - Resident/client
Assisted Living
September 27, 2024
Verified Review
Food is not good

Dining room is open from 7:30 to 7:00 but it seems chef has never opened a cookbook and doesn't care. My 1-br costs <fee removed>. $150 worth of gift cards disappeared from my room. There are no black residents so they just hired a second director of sales who is black in hopes of solving that problem. I estimate there are only About 50 residents and half are in Memory Care. 4 floors, 27 rooms per floor. Food was just as bad as [community removed] where staff was friendly but laundry was stolen. Management didn't care. Older, uglier building, smaller rooms, some without overhead lighting fixtures, one resident didn't even have a fridge in her studio. I'm 81 and the thought of moving again is out of the question. Never thought I'd die hating where I live. They all just want your money.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

3

Activities

3

Staff

4

Value for Cost

1


1.0
T M - Family/Friend
Memory Care
September 4, 2024
Please do not put your loved one in their care

This place charges a lot and half the time, the resident doesn’t get the care they pay for. Recently moved our loved one out to a new facility (and cost less) and he is so much happier. No problems at all like he was having at Country House in Granite Bay. No more constant phone calls of incidents and the new facility knows how to work with people with dementia and Alzheimer’s unlike Country House. So thankful we were able to remove him from this toxic place that says they care but it’s really all about the $$$

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Roxanne O
Memory Care
July 10, 2024
It was the memory care unit

They were NOT educated enough to handle the transition my husband needed. He was mobile. They thought they knew just how to handle him. Was not. Do you want this survey or not take what I gave you

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

5

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 25, 2024
Verified Review
Rude and uncaring

There is a login system for guests to register at. If you are a first time visitor and don't know the system, they roll their eyes at you and say just enter your phone number and answer the questions. They definitely clean because all you can smell is the odor of cleaner Workers are usually bunched together and hard to find if a resident needs help Nurses don't know what is going on with patients. I texted my sister in law that my mom in law had a rash. We showed the nurse and she took pictures to send the doctor. Apparently it was a few weeks going on yet the nurse knew nothing about it. Activities person gets frustrated when telling residents how to play a coloring game and walks out when no one knows what to do. My daughter and I both had no idea what she was trying to say so how would challenged residents?

Cleanliness

5

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 10, 2024
Verified Review
Not recommended

When Astoria purchased Sunrise, they did not disclose entire information, lost initial paperwork, and did not communicate changes. My mom's room was always neat and picked up. Not prestigious. There was always dust. The staff that I encountered was always friendly. Sometimes we're notified and sometimes not, about an incident. Hospice does most of the work with my mom. They are the one's that keep us up to date. We very seldom get any news from Astoria. The staff has changed significantly. I only know 1 person that was originally there from Sunrise. No one seems to know what belongs to who. It took 5 weeks to locate my mom's new glasses. She's not able to do a lot of activities. With Sunrise, she was never left alone. They said whatever communication she could ingest would keep her brain healthy. Now when I visit, she is always alone in her room. Sunrise never left anyone alone in the room. They had them out at least listening. I feel she is set in her room to waste away. She's there because I can't be with her 24/7. Astoria obviously doesn't care about memory care. What she is paying (18,000 a month) and with hospice doing most of the work and now they've said she can't stay there on Medicaid, once again I have to move her. Sunrise said that she could die there. Astoria should not be recommended to anyone. They are not truthful.

Cleanliness

4

Meals & Dining

No data collected

Care Services

4

Activities

3

Staff

3

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
February 27, 2024
Verified Review
ude staff, do not recommend, not a good place for a loved one

Their staff is very argumentative, unhelpful, rude and will sue you if you have any issue. Would not recommend sending my dog to this facility let alone a family member.

Cleanliness

5

Friendliness

1

Meals & Dining

4

Care Services

3

Activities

5

Staff

1

Value for Cost

3


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