Agemark

I would rate each of the categories a 5, I'm extremely happy with Country House! They treat them like family.

I thought the studio apartment was nicer and larger than some that I saw at other facilities The staff has been so great and kind to my aunt during all the transition and the many things we needed help with even coming up and hanging the pictures that I brought from her home and getting her all set up on the Internet and helping to work through some bugs that happened along the way. My aunt says the food is yummy and since she's a vegetarian, they've been very accommodating for her. She's very happy, which makes me happy. When you're 96 years old and used to being very independent and on your own having so many life changes at the same time, it's great that she is in an environment. That's very supportive and caring. And I can sleep better at night knowing that she's safe and happy.

We are very happy with our choice of Sunol Creek Memory Care for my husband. Sunol Creek has a home fell to it. The staff are very caring and compassionate, which not only includes the caregivers but also the Executive Director, Sales Director, Activity Coordinator, and housekeeping. And the food is Great!! And I enjoy spending time with my husband and the other residents.

5 star rating! The property manager was very kind and considerate of our challenges. The residents were very friendly and inviting. The facility is clean and refreshing. I would recommend the community to others who are searching for senior living.

The front desk employees are very helpful. They help you more than they are supposed to. It is excellent. I am treated with respect.

What we like the most about the community is the overall cleanliness and the staff are nice and attentive to our loved ones needs. They made her feel special on her birthday. Yes, we would recommend Kingston Bay Senior Living to other families.

The facility was nice we just don’t need this type of facility yet. When our mother reaches the next level of care we will definitely consider it.

It's a small facility, with 50 residents total, of assisted living separate and the memory care villa. It was the first and oldest hospital in Oakdale designed like a Spanish style villa, one story with clay tiles roofs and small tree shaded front entrance. They refer to it as the villa. The newly hired chef used to cook at the local casino so meals are 3-4 star events. Small number of residents means a small staff consistently assisting the residents so names and faces of staff are easy to remember for residents and family. Incredibly friendly and helpful, as well as the maintenance staff. Located in a residential neighborhood so away from the main artery and traffic noise, easy to get to but parking is sometimes limited. I could go on... It's a wonderful setting, my mom chose it immediately after visiting 2 other facilities.

The Terraces at Via Verde has been everything I was looking for in a care facility. Everyone there has been welcoming, helpful, and most of all compassionate and supportive. Days are filled with activities and interactions. Communication is continuous. A special thank you to [names removed] for everything they have done and continue to do!

They are good listeners - they are empathetic, trustworthy and it is safe. I would definitely recommend them - we had so much to learn about dementia and expectations.

It was a very positive and enlightening experience. Very informational and knowledgeable hostess. I am much better prepared when the time comes to make a choice.

We are so happy she's at the country house. She seems really happy for the most part. The Countryhouse at Council Bluffs has Kindness, is clean and easy to work with.

The staff was very helpful as we started the process and paperwork. They truly do treat you and the residents as family. There are so many activities available, including trips on the bus and visits from furry pets! Everyone there treats the residents with respect and looks after them with care. Our mom is doing so well there. We know she is being taken care of very well, which gives us peace of mind.

I sent an hour learning about your beautiful facility. Everything was very clean and the space was open. All the residents were looking nice and involved in some activity. I heard about all the different activities that are provided there for the residents. It looks like a beautiful home for my mom. I was just overwhelmed by the cost per month which is out of my budget.

Very nice atmosphere, friendly staff and my mom loves it there.

Anytime I go there they have a good idea where he is and what he is doing- remarkable given the number of folks that reside there. They actively try to get folks engaged if they are inclined. [Name Removed], on the med management team is as concerned about my dad having the correct medication available as I am and actively keeps me informed about issues and resolutions.

Nice place, lots of things to do. Apartments are a little small but the layout works. Nice patio and good counter space in the kitchen.

Mom was bored before she moved to Country House. Now she stays active and volunteers. It's so good to she her happy.

Very welcoming! We had a great tour guide who could answer all of our questions. All staff and residents we encountered were very pleasant. Hallways and common areas very clean. Great first impression!

Great informative tour. Lots of information to process. Difficult process but this tour and information was very good