Agemark

It's a small facility, with 50 residents total, of assisted living separate and the memory care villa. It was the first and oldest hospital in Oakdale designed like a Spanish style villa, one story with clay tiles roofs and small tree shaded front entrance. They refer to it as the villa. The newly hired chef used to cook at the local casino so meals are 3-4 star events. Small number of residents means a small staff consistently assisting the residents so names and faces of staff are easy to remember for residents and family. Incredibly friendly and helpful, as well as the maintenance staff. Located in a residential neighborhood so away from the main artery and traffic noise, easy to get to but parking is sometimes limited. I could go on... It's a wonderful setting, my mom chose it immediately after visiting 2 other facilities.

The Terraces at Via Verde has been everything I was looking for in a care facility. Everyone there has been welcoming, helpful, and most of all compassionate and supportive. Days are filled with activities and interactions. Communication is continuous. A special thank you to [names removed] for everything they have done and continue to do!

They are good listeners - they are empathetic, trustworthy and it is safe. I would definitely recommend them - we had so much to learn about dementia and expectations.

It was a very positive and enlightening experience. Very informational and knowledgeable hostess. I am much better prepared when the time comes to make a choice.

We are so happy she's at the country house. She seems really happy for the most part. The Countryhouse at Council Bluffs has Kindness, is clean and easy to work with.

The staff was very helpful as we started the process and paperwork. They truly do treat you and the residents as family. There are so many activities available, including trips on the bus and visits from furry pets! Everyone there treats the residents with respect and looks after them with care. Our mom is doing so well there. We know she is being taken care of very well, which gives us peace of mind.

I sent an hour learning about your beautiful facility. Everything was very clean and the space was open. All the residents were looking nice and involved in some activity. I heard about all the different activities that are provided there for the residents. It looks like a beautiful home for my mom. I was just overwhelmed by the cost per month which is out of my budget.

Very nice atmosphere, friendly staff and my mom loves it there.

Anytime I go there they have a good idea where he is and what he is doing- remarkable given the number of folks that reside there. They actively try to get folks engaged if they are inclined. [Name Removed], on the med management team is as concerned about my dad having the correct medication available as I am and actively keeps me informed about issues and resolutions.

Nice place, lots of things to do. Apartments are a little small but the layout works. Nice patio and good counter space in the kitchen.

Mom was bored before she moved to Country House. Now she stays active and volunteers. It's so good to she her happy.

Very welcoming! We had a great tour guide who could answer all of our questions. All staff and residents we encountered were very pleasant. Hallways and common areas very clean. Great first impression!

Great informative tour. Lots of information to process. Difficult process but this tour and information was very good

They do a great job with mom. They specialize in memory care, meaning they only have memory care patients. After experiencing three types of service and facilities in this industry over the last six years I feel it's important that a facility focusing on memory care only is more effective in many aspects of this type of care itself. First, the facility is set up in such a way that it's highly unlikely a resident or patient can leave the facility, second, the staff that's hired are hyper sensitive to memory care itself and therefore higher quality of care, and last every time I or my family members have visit they are doing some sort of activity that's specific to memory care therapy or mind stimulation. Everyone at this facility has been awesome.

[name removed] was so friendly and accommodating, as are the rest of the staff, especially [name removed]. I am not the one living in the apartment, but my friend is very happy there. I would recommend the community to others who are searching for one.

I really like The Terraces. [Name Removed], who is the sales director, was so kind and compassionate and knowledgeable. I told him that he was a bright light in the middle of the dark journey that we were traveling with my Mom. [Name Removed], the nurse, has been extremely helpful and is also kind and compassionate and knowledgeable. I have not had much interaction with the director. The med tech and the caregivers whom I have met, I have all been the same. I can call and check on my mom anytime and they will give me a verbal report. My Mom enjoys the activities and the food both. Overall, we would give The Terraces the highest score. We are very happy with the care that Mom is receiving there.

I just had the opportunity to visit This community, met with [Name Removed], an Amazing person with great knowledge about what families are looking for those they love. The place has great are to walk around and there is always someone looking to help residents. I felt great to see that there is people that come work a this place with a great desire to help and make these residents feel at home, with high respect and great values.

The staff has been truly helpful. Day or night. I would recommend to others. My mother in law has settled in & is healthy & content.

I would highly recommend The Kensington to others. The facility is beautiful and the staff are so friendly and helpful. The other residents are also very welcoming to newcomers.

The staff are very good with the people they care for. Plus, they are very pleasant with visitors. The allow me to bring my husband's dog to visit. I would recommend them.