Willow Ridge Senior Living, LLC

Each senior has different needs and tastes of food but all I've experienced it is such a nice place staff caters to residents in a very caring way. The administration is very helpful and kind to the family as this is a very hard decision to make for our loved ones to feel comfortable and still engaged in life activities.

Overall things fairly good. Am having problems with medicines, mostly insulin records. Food ok but often not as advertised. No condiments , butter or jelly. Actives every day but often not so much for men. Most of staff very good and friendly. Some of problems incurred due to staffing problems being worked on with new supervisor.

The staff is very caring and works together to ensure the residents are taken care of. My mother would prefer that the food be more healthy. I have only personally eaten there once. I had the turkey tetrazzini. It looked like it had been sitting in the pan a very long time. The taste and texture were not good and I was only able to eat a few bites.

The people at the facility are professional, and when you request something, they usually act immediately.

Meals are improving not so much starch. Friendly and helpful staff, clean, wide variety of activities.

Staff is very nice.

When mom first moved in last year, all was well. Then a month or two later, there was a change in management positions and things started going downhill. As of today, we are still having issues with lack of supervision and too many mistakes being made. Some that could be detrimental to someone’s health. If my mom didn’t have us to advocate for her, not sure what would happen to her. We are now in communication with the president and VP of Willow Ridge to try to get things straightened out.

My mom stayed in the respite apartment while she was at the Gables. It was beautifully furnished and felt new and fresh. She even had a nice view of the pond they have next to the building. The main lobby is lovely and the dining room was also very nice. Mom didn't have a big appetite while she was there, but she did enjoy the meals and especially the social opportunity to meet new friends. The staff there is very kind. We used the nursing care team which is associated with the Gables. They were wonderful and so sweet to my mom. Overall it was a very positive experience and although mom's time there was shorter than we hoped, we were grateful she was there. The administrative staff, especially [name removed], were so caring and easy to work with.

The only thing my Mom has hoped would have been better is the food. Other than that, she has been pleased.

I think for the price this place is great. The facility itself is very clean and all of the workers are super friendly. Never once did I see a worker on their cell phone which really caught my attention. Once my mom started declining, she needed more assistance and I feel like the attention was not given to her like it should have been. Also, please ensure that all of the paperwork is on file at all times.

Manor House was just going thru some major changes in staff when my mom moved in to their independent living facility. With all that change, my mom was still able to move within two weeks of her application date. There have been quite a lot of "hiccups" along the way, but nothing too serious. I feel by the time the new employees get acquainted with their new positions, this place will be even greater. My mom has said, repeatedly, "I love this place". I would recommend this place with 5 stars, but there were a lot of "hiccups" along the way due to new staff hires.

Overall smooth transition for my mom. There was some confusion with when and where my mom was receiving her medicine but the staff was quick to attend to it. Beautiful facility with many opportunities for socializing, staff is very approachable and willing to help.

The staff is wonderful and kind and very helpful. What I find lacking is that with my sister in particular, she is a type two diabetic and uses a CPAP machine. The staff is not testing her sugar levels daily nor are they making sure she uses her CPAP machine and has the distilled water that she needs. These are vital things for my sister's continued health.

All the staff has been fantastic helping my parents transition from their own home into assisted living. The staff helps dispense medication and makes their bed daily. The laundry is done weekly, but needs help with keeping residents clothes from getting mixed up and lost, however I would highly recommend the Village at Penfield.

Overall, happy with our choice! We have had a few communication issues is the only reason I didn’t give it 5 stars. Staff is friendly, polite and respectful. Facility is always clean, food is good, environment and residents are happy!

What we like the most about Atria South is the staff, the location and the safety. Yes, I would recommend this community to other families, but the facility was sold, so I am nervous about any changes moving forward

Overall very good. As with all of types of facilities there are bound to be issues, but I would recommend Anthology to anyone looking for a comfortable, friendly place that values taking care of their residents

What we really like the mot about Atria Weston Place is that it is small, on one level with attentive staff and supervision. Usually good communication from staff. Depending on what features they were looking for, yes we would recommend them to other families.

Positives: They are accommodating to my aunts needs, they respond quickly to emails and phone messages. My aunt likes the "homey" feel of the facility. Negatives: Lots of staff turnover. Meals/snacks are mediocre at best

We chose Garden Plaza of Florissant to be closer to family, the price point, and the type of room they had available. Recently, a majority of the staff has been replaced. I would recommend this facility to others looking.