Willow Ridge Senior Living, LLC

Atria is a nice place. The staff is very thoughtful and attentive to the residents. The place is welcoming, clean and well maintained. The level of care here is excellent and so far, we have had a good experience.

Atria @ Penfield is by far the best senior living home I have seen since I have been taking care of my Grandmother, Father, Mother-in-law and Mother. One of the biggest issues I have seen is the homes being understaffed. This is not the case @ Atria there is sufficient staff. The staff has been so supportive and caring to my Mother and our family. They have made my Mom very comfortable and have made sure that is very well taken care in a respectful manner. The staff really does pay attention to the individual needs of each person. As hard as it is to make the decision to move someone you love I felt very comfortable knowing my Mom will be well taken care of @ Atria.

We toured this community when we were looking into care options for a loved one. Overall I thought this place looked very nice! The community itself was clean and well kept, and the staff all seemed very friendly. This place is very nice overall, and definitely worth a look if you are looking into care options for a loved one in the area!

Overall we're pleased with the service they provide at Atria Penfield. Mom is having a hard time adjusting, but the staff are all very friendly and caring, and doing the best they can to help her get settled in. I do wish the residents here had a bit more private space, the rooms are generally just a private bedroom and bathroom.

After checking out and visiting quite a few assisted living communities and finding out that the waiting list is long and when some of the money runs out your out. After finding out that these communities monthly rent is a per person. I was frustrated. My parents income was limited. Savings was limited. At atria they worked with me and them to make it happen. And they my parents won't have to move again. Atria personnel was and is very nice,polite, and very helpful. Most of them will go out of their way to make your day better. I would recommend this community for sure.

She loves it there! I think they are doing well. They treat her well the aids are good. She's eating well. It's like a restaurant you sit down and order off the menu, and if you don't like it you can send it back. If she falls or something there is no medical staff, they don't have a doctor onsite. When I speak with other residents they say they are treated very well there.

My mother has been at Sterling House-Deptford for over four months. She has been treated very well and seems to be adjusting to her new surroundings. The staff is very friendly and there ahs been enough activities to keep her involved with the community.

Very Friendly, caring, informative and sincere regarding their facility, experiences, and obligations to the caring of their residents.

In their lock down facility the people were happy, the rooms were quite small and the facility seemed quite crowded actually, but both the staff and the patients there seemed happy and friendly. In the other lockdown facilities we looked at, the people sat in chairs and looked at the floor, here, this was not the case. There were all sorts of people chattering back and forth and they also thought he would be fine in their assisted living. It was just a matter of not wanting to move him from where he already was because we thought it would be too traumatic.

Staff is wonderful, there are some very warm and loving employees in the memory care unit. Although the facility is older than others it is very clean. Management is involved and concerned about the people who reside there. I felt when we selected this facility it was the best overall in the Knoxville area, and I still feel that way.

Sterling House was recommened by A Place for Mom, and it has been a blessing for her. They strive to assist the special needs of my Mom and others residents as well. It is much cleaner than the previous place where my Mom lived, which had dirt and dust in her room all the time. This place is neat and the workers try hard. I can rest my mind knowing that my Mom is safe, because the workers at Sterling House will make sure of that. Because it is small, they are able to keep a close eye on their residents. Whereas other places residents seem to get lost in the shuffle. I am happy I chose this place.

This community is very updated from the ambiance to the computer system to the health and fitness of the residents. They do not have skilled nursing but offer good care services for this type of community. They try to keep the residents active and moving as long as the residents wants to participate. I would absolutely recommend Elmcroft to anyone.

The overall experience for my Mom at Sterling House has been wonderful. The administrative staff is efficient and helpful and always available to answer questions. All the staff are pleasant, friendly and helpful and seem to enjoy their jobs. The building and grounds are clean and inviting. Mom says the food is very good. Everyone associated with Sterling House seems to have a genuine care and concern for the residents. Many activities are available and my Mom especially loves times with music and dancing. Mom likes that she is invited to join in all activities but is never pressured to participate. I would recommend Sterling House.

My Mom is a (94 year old) resident at Manor Hills and the staff are all so kind to her. She is well cared for and it's great peace of mind for the family knowing someone is watching over her. The facility is clean and the grounds are very nice and look over a pretty golf course. Mom enjoys the many activities provided and the staff makes them fun. This facility provides music and church services on an on-going basis which Mom enjoys as well. The only thing she ever complains about is that the meals are not very good. Other than that, she and the family are very pleased with this home. Thank you!

Each senior has different needs and tastes of food but all I've experienced it is such a nice place staff caters to residents in a very caring way. The administration is very helpful and kind to the family as this is a very hard decision to make for our loved ones to feel comfortable and still engaged in life activities.

Overall things fairly good. Am having problems with medicines, mostly insulin records. Food ok but often not as advertised. No condiments , butter or jelly. Actives every day but often not so much for men. Most of staff very good and friendly. Some of problems incurred due to staffing problems being worked on with new supervisor.

The staff is very caring and works together to ensure the residents are taken care of. My mother would prefer that the food be more healthy. I have only personally eaten there once. I had the turkey tetrazzini. It looked like it had been sitting in the pan a very long time. The taste and texture were not good and I was only able to eat a few bites.

The people at the facility are professional, and when you request something, they usually act immediately.

Meals are improving not so much starch. Friendly and helpful staff, clean, wide variety of activities.

Staff is very nice.