Westminster Communities

I went to 5 or 6 different places and Westminster was the only place that made you feel like you mattered, that you have value. Other places I toured had a lot of residents hanging around in the lobby with no one attending to them. Not at Westminster, they have been wonderful, everything has been great. The staff is very friendly. There are lots of activities that my loved ones are interested in but haven't started them just yet, so I'll update my "Activities" ratings when I have more perspective.

The tour was great at this community. The community was great but there was just another community that worked out better for my loved one. The tour guide was good and was able to give me all of the information I needed about the community.

The tour was great at this community. The community was great but there was just another community that worked out better for my loved one. The tour guide was good and was able to give me all of the information I needed about the community.

The administration team is friendly. I feel they genuinely care about the residents. There are some residents that don't live in the main buildings of the community. The general overall feeling feels like we are overlooked since we aren't in the main building. The community was starting to take out of the landscaping without letting the residents know that "our" lawn was going to be disrupted. It was rectified, they didn't end up taking out all plants and replanted, all except for one plant. The monthly fee includes one meal and housekeeping. The food is processed, and the dining room isn't open. I would prefer to have a choice to buy a meal from the community or housekeeping. I feel that the housekeeping is limited due to time and restrictions. The housekeeping is seriously lacking. The main housekeeper is very nice. Overall I wish the communication would be better between the main building and our building. I do have to pay for electric; they pay for cable, and water. You will see a nice community with great landscaping on the outside. I would come back again, since I have a place to live with no maintenance. I would give it a serious thought if I knew about the housekeeping and the processed food. There are a lot of nice people here.

I have only been living at Westminster Manor for about a month, and these are not typical times, with the coronovirus situation a primary concern. Even so, my reception here has been friendly and comfortable. I came from a senior living community in the midwest, where I had a good experience, and decided to make this move to be closer to my daughter and her family. I think it was a good move, and once activities are again a part of the routine here, plus opportunities to become acquainted with more residents, the experience will be even better. A Place for Mom was instrumental in helping us find this community. My feelings so far are positive. I truly expect that to continue. I really cannot rate some categories since I have not experienced them as yet, so based on expectations, I currently give high marks.

My loved one is currently in the ALF of the Bradenton Westminster Manor. We are very pleased that she is very well taken care of and looked after especially when we are not there. The staff that cares for her is great and shows common ground with each resident on her floor, even the Director of Nursing checks in from time to time for visits to provide one on one comfort. The food is great as well and if she does not feel up to going to the dining room, they will bring meals directly to her to remove the anxiety of having an 'off' day. The dining staff looks out for her as well to make sure she is getting her fruits and salads each day. We sit by the beautiful new pool and hot tub a lot and enjoy the view of this relaxing space right out in 'our' courtyard. A great place to BE!

Moving here a year ago was the very best decision I could have made. The campus is lovely with a wonderful water view. I love my two bedroom, two & a half bath apartment with balcony. Both inside and out there are features that will be even more important to me as I get older: bright lighting, wide doorways & halls, level sidewalks. Making friends is easy here as we take meals in a dining room and are offered a wide variety of activities and outings.

The pre-move information sessions were very helpful and I felt prepared to move. All new residents are assigned a volunteer resident as a host; she phoned before I moved, met me for lunch the next day, answered questions as they came up and helped me get oriented. Both staff and residents are very friendly and welcoming. There are so many activities that it will be hard to pick favorites.

My father was at Winter Park Towers for his rehabilitation after his head injury. Reflecting on the experience, I can not remember anything even remotely negative or neglectful in/with his care. My mother was treated with dignity and respect too (regardless of how many questions she asked). The CNA's are probably the hardest workers in the facility, but their care and assistance and humor is what Dad remembers most. The nursing staff is thorough and knowledgeable. We actually never saw or spoke to/with a doctor the entire time there, so all medical information and whatnot was handled by the nurses. Personalities mesh or don't, even in the nursing profession, so some were more welcoming and compassionate than others. But no one was rude or curt, just professional not chatty. Physical therapy was a God-send, each and every one of them. The "patience of a saint" describes their interactions with my Dad. Speech therapy, Occupational therapy - personable, friendly, and jovial with the family yet determined and comforting to the patient. The social services ladies walked us through many processes unfamiliar to us before this experience. Medicare, Medicaid, VA benefits, supplies needed, transportation to outside doctors and even the denture replacement office. Family meetings were arranged for our questions and understanding. No question was dismissed or ignored. I, and our family, would recommend Winter Park Towers to others. Ours was a short stay (only 90 days) but Dad was able and ready to come home and continue his healing and rehab. Each case is individual. Dad's was as positive as the situation would allow.

Sorry we did not make this move sooner. We are in our own home in independent living BUT as we age in place we have wonderful assisted living and skill nursing on this campus. We see too many of our friends that tell us "we will do that some day"! TODAY IS THAT SOME DAY WHILE YOU CAN STILL MAKE THE MOVE AND ENJOY LIFE!

As residents of Florida Presbyterian Homes we recommend it highly. We are very active seniors living in a private house on the campus. We are glad we made the decision to move here. We are able to maintain our independence, but have more care available if we need it.

The staff are very friendly and helpful and seem to be attending to my mother in law. I would recommend them to others - the facility is renovated, neat and clean.

My mom is doing great at Westminster Lakeland! They are friendly and caring. I can say that it is hard to get my mom to ask when she needs something. It is a my mom thing. I wish she would push her button more to get any help needed but of course she is super stubborn.

Some staff excellent other staff shouldn't be there. Very little limited activities. Food is very good. Staff is not supervised at an adequately. Too much cell phone use.

The staff are great, the facility is always clean. There are a lot of events they run. Apartment sizes are very generous. Plenty of storage and closet space within the unit. Unfortunately they no longer offer any storage outside each unit.

They need more courtesy people for service in breakfast, lunch and dinner. Treat the patients better.

It has been a good home for my mother. Staff is compassionate and caring

My loved one is currently a resident at Westminster Palms and the overall experience has been very good for her, so far. The cleanliness is great. The friendliness is beyond great. The care services and the value for cost are okay. I would highly recommend Westminster Palms to others.

You have freedom to go and come as you please. You have to check-in each day by 10:00 if not they come and check on you. I think it's great you can ride to and from dinner. I would go back there if I find myself in need.

The assistant living building doesn't have a kitchen, so their food is prepared across the street and then they have to order what they want the day before. So that is a bit of an issue. Other than that all is good.