Vitality Living

We chose The Hearth at Franklin because it was recommended and I was able to tour the facility at the time and the continuity that I am able to go in since I am her caregiver made a big difference. The room sizes are excellent, they are private rooms as well. They do communicate very well by email to keep families updated. I would recommend to others looking.

We chose Atria Evergreen mainly because they were recommended to us and they were rated among the highest out of some others we looked into. I never wanted for any information, it was always given when I needed it. Anytime I would call the staff members they were quick to answer as well. I would recommend Atria to other families looking.

When going into assisted living, remember to think of it as an individual apartment and they can get assistance if they need it. This was a shock to our loved one after having received home care before. It was difficult to be alone unless you push the button. You can get any help you need at any time, but you have to hit that button. Depression was an issue due to Covid. When I mentioned this, they did make an effort to check on our loved one more. The staff was good, but they were maybe a little understaffed. They were always working very hard. It's not their fault that they couldn't come as quickly - everything just took more time during Covid, with delivery of meals, putting on PPE, and so many extra things to do for safety. They had the same level of staff with so many more responsibilities. We did receive the wrong laundry a couple of times, but that's not a common issue.

Looks nice, kitchens are small. Not sure that is what my mom wants. Tour was very good, but I can see it being a bit difficult for my mom with her dog.

The community responds to your questions but it can take a bit of time. They are open to feedback. My mother enjoys the food and she always tells me how good it is. I would recommend this community to others

Atria Windsor Woods is a nice community. The community has an upscale feeling to it. A lot of activities had to be scaled back because of the pandemic. The food is very good for my loved one. The the bread pudding is great!

My father has thrived since being at Aspen Village. I would recommend this community for your loved one. The food is good and plenty of it. The staff is very friendly and happy to help with the residents. The amount you agree to when moving in and that is the rent.

I would say not to go there. If you need assistance this is not the place to be. I would not recommend this community to others. Cards, Bingo, arts and crafts, exercise classes, puzzles and more were some of the activities for residents to choose from.

ratings above

I liked the community, could only see some rooms from outside looking in. [name removed] was very helpful and gave me lots of information.

I lived in SLM for 50 plus years. Content here.

It is nice living here all people are nice and the staff is very helpful.

I would recommend this community to others. The caregivers that were coming to the house to assist our loved one recommended this community to us. We had no issues during my loved one's stay at Vitality Court.

We chose Atria Park of Baypoint Village because of our initial impression, it looked like there was better quality of care and it was a nicer facility. It was on the higher end of the pricing scale out of the ones that we were looking into. The room sizes here are more than adequate for a single person. I have eaten here twice and the food was pretty good. Overall, I would recommend it.

We chose Atria Elizabethtown because my dad was here for a while and we really liked the staff, they took good care of him. They also had availability when we needed it. The room sizes are adequate, she started out in a studio and now she is in a 1 bedroom that overlooks the lake and the outside garden area. The best part about the community has been the staff members, they make it feel comfortable and like home.

My father and I are both pleased with the facility. We are happy with the way they have handled covid and they adapted well. The rooms have plenty of space, a kitchenette, a balcony, and 2 closets I would recommend definitely this community.

My mother resides at Atria Stoneybrook. She is treated quite well and enjoys staff attention & care. The apartment is reasonably attractive and efficient. The food, however, seems to have gone down in quality since resident confinement to rooms during COVID-19 pandemic. (I overheard several other residents besides my mother saying this when porch wasn’t allowed.) I would be more flexible but my mother is paying high rent for her assisted living apartment & services.

We chose Brookdale West End Richmond because of the location, the size of the community( it is smaller, only around 90 rooms), and we had comfort around the people here. The room sizes here are great, they are perfect for their needs. I think the food is good. The best part about the community so far has been that they are keeping the residents safe with everything going on. They have managed the pandemic very well. I would recommend.

The staff has been good, there have been some that got a little snippy. We let the community know, and this was taken care of. There are some aides that are dears. There are times that my loved one has needed extra care about open wounds, and the community tries to change the bandages, but the few times I have seen them change the bandages it was so tight, that I had to loosen the bandages for my loved one. The activities have been good, as far as working with the residents during COVID. They would bring puzzles and small activities for the residents to do in their room. The residents are starting to be able to socialize again out in the common areas. I feel this community has done an excellent job with COVID and keep and control of it.

The activities director at Brickmont community is very good, they have bingo, card games and exercise classes for the residents to participate in. The rooms at this community are pretty good in size, and the quality of the food is pretty good.