Vitality Living

We chose Vitality Living Arlington primarily because of the location, it is walking distance from everything and they also offer a free taxi service that my dad really likes. It is in a nice and elegant setting - the architecture of the building is very nice. My dad has big bay windows in his room so he gets a lot of natural light. For the most part everyone has been very friendly. We would recommend the facility to other families looking.

Free movers was a big plus. [Name removed] helped us with some discounts. Mom kept seeing some small insects on the first floor but after a move to the 3rd floor we no longer see any insects. It would be nice if they offered some type of worship service other than catholic. Mom is a Baptist. I feel overall it has been good for Mom to live at Vitality. She's doing much better now than when she lived alone.

Our family had an in person tour and even though the staff were very informative and courteous it was just not going to fit our loved ones needs.

My mother chose Vitality Living West End Richmond mainly because she really likes this part of town and wanted to live here. When she went to tour she was impressed by the cleanliness of the facility. At that time the food seemed to be very good too, but since she has moved it is has gone downhill. The turnover seems to be pretty high, but I know that is true of everywhere right now. She seems to be satisfied and we are extremely satisfied with the way they manage medications. I would recommend Vitality to others.

I am not sure that the community was prepared for the type and level of care my loved one was going to need. The staff were very nice. My loved one fell several times during their stay here. This is no fault of the community. I believe the community tried their best for my loved one during their stay here.

This facility does a good job overall. The care staff could be better, but is ok. I'm disappointed with the quality of care from the in house Dr. Dad's visit was short and minimal and the Dr seems very unprofessional. It was done outside and around other residents. There was no physical exam or detail, just a few questions and vitals. I ended up making him an outside appointment, which is coming up. I also don't care for the charge nurse, I don't get feedback or answers from her. The food is good, they have a daily menu. But sometimes they change it without notice. We were told that the doors get locked at a certain time, as far as locked for the day for residents and their outside time. Sometimes they close them early/make residents come in early, which dad really dislikes. They do seem generally understaffed and I think locking the doors early might be because of that also. The activities director tries really hard to engage the residents and to have activities that everybody can enjoy. We sometimes have to remind them to do laundry and bedding. Laundry also disappears sometimes. I would probably recommend them to friends and family, but would make sure they were aware of the issues I've mentioned.

The staff is pretty good. My loved one seems to likes the food, and participates in some activities. The value for the money seems to be okay. My only concern is, there is an emergency delay in the bathroom, when the string is pulled. I feel that they should come right way, which is implementing safety precautions for the elderly people.

I would recommend the community to others for their loved ones. The friendliness of the staff and residents stands out to me, and made it feel very welcoming during the tour and having my loved one in the community. There can be times the response to the call button requests can be slow, and I think this might be due to staffing shortages, like they have everywhere. The community has been good in making sure that all the medications are given on time to the residents. The community always has some type of activity for the residents to participate in.

It's a very clean environment. Everyone is friendly. The staff is very responsive. It is good value for the money. It's a beautiful facility, with tons of activities that is offered. They connect very well with my loved one, and other residents. Overall, it's a very nice community.

I had a good impression of Vitality Living Milton. It was just expensive, and they didn't have a room available when we needed it. Their senior staff was nice. Their food preparation was good, and they had lots of choices on the menu. The woman who gave the tour had her own mother living there, which says a lot.

The people are just wonderful here, the workers and the people themselves are very friendly. The staff are very nice and will do mostly anything for you. They are very good, they're nice people. I did fall in the middle of the night and one of the aides came first after I pulled the chain. Then a nurse came and patched me up before she called the EMTs. It was pretty quick for me although I've heard pretty bad stories about those in wheelchairs who need to be wheeled down and back to meals. They'll leave them sitting there for an hour, they need more help and more aides. When it comes the nurse in response of falls, I've heard of some people waiting an hour for that as well. This is after the button is pushed or the chain is pulled, which is not good because they don't know how badly a person could be hurt. If a person has a stroke, immediate response can make a huge difference in how you will be later on. One lady was sitting in the hallway and I asked if I could move her, she said no I couldn't, but she had been there for 45 minutes - but again they need more help and more aides. Sometimes the meals are good, but sometimes they are not. Yesterday we had a meeting called "food for thought" and a few of us spoke about some of the dishes that we didn't like. One of the resident at my table ordered a meal that came with potato salad and their version of potato salad is laughable. It seems that they get a little carried away with spices that don't belong. Activities include different things at the same time, and I get some people have different interests. Since they overlap, if you want to go to both you have to pick and choose. They said we were going to play shuffleboard, but we ended up with a tabletop shuffleboard - which isn't quite the same. I'm hoping they fix the shuffleboard courts because they aren't in good condition. The activities director mentioned something about cleaning them, but it's going to take more than that. Overall I am very happy here, despite the fact the food isn't always that great. The reason why I picked this community right off the bat was because of the recommendations and things people have said about it, also the location was close to where I used to live. I've ben here a couple months and I like it a lot and I'd tell anyone who asks me that it is expensive, but you do get what you pay for.

We had a good tour at Traditions of Smyrna. We ended up not choosing them because we had familiarity with another community through a family member who had stayed there. And in the end, that worked out because Traditions couldn't accept my loved one due to her physical condition.

It was an easy process. Everybody there was very friendly and welcoming. The facility had a rustic feel to it like a ski lodge, which I liked. It was always clean when I would go to visit. The daily care my loved one received was great. And one time when she had a cut on her hand, they took care of it promptly and properly. They also offered a lot of activities.

I toured Traditions of Smyrna and it didn't feel as homey or friendly. That may have been because we didn't run into many residents or staff. At other communities we saw that the staff knew passing residents by name, but we didn't get that feeling here. It could have been an off day or they could have been napping during lunchtime. We chose another community because of the setting here. They had construction going on, so with a memory care patient looking out of the window it might not be a relaxing or enjoyable view for a memory care patient.

he staff is usually nice but their turn around of employees is fast. The employees come and go it seems as soon as everyone gets used to them. The meals are horrible. My mom is diabetic and every meal and option has pasta noodle or sandwiches. When she first got there in [date removed] all meals were included in the rate. Now if she wants dinner then she has to pay [fees removed] extra a month. They serve sandwiches 85% of the time for dinner. The meals don't change but my mom said the kitchen staff is always different. they are the cheaper of the places around my house so that she is closer to me. Other than the food I would recommend it under the old management [name removed], however he has left and someone new is in charge so it's very hard to say right now. I would put recommend and hopefully it stays that way under new management.

This is a great place. The staff is kind, caring, and treat their residents with respect. The food is terrible due to the selection of food, some food has been served raw, and there is no taste to the food. I would recommend the community improve the quality of food and selection for the residents.

Our tour experience with Vitality Living of Stony Brook was excellent, but the location was too far and we were not willing to drive that with how often we wanted to be able to visit our loved one.

The people were very nice and the community itself was very clean. We did feel like it was worth our money and we would recommend this community to other families based on our experience but it is not like a nursing facility so if your loved ones need medical assistance we recommend hiring outside care workers.

It was really nice and easy to go and visit our loved one at Vitality, it was fun to go and hang out. The staff members had a lot of patience with the residents, they were attentive, professional and pleasant. They had both male and female residents there with a wide range of ages. The food was good, the dining staff was very friendly. Our loved one had a nice little apartment, it was casual, comfy, and she was able to bring her own furniture. They have a library room, piano lounge area, hair salon, book clubs, Spanish and French clubs, so a lot of things for the residents to do.