Transforming Age

The Timbers is a nice and friendly place in a great location. The apartment sizes and amenities offered are great as well.

My mother moved in late May 2024. She is fully transitioned from her house of 45 years to THE RIVERS. The staff, the grounds, the food, maintenance people are all wonderful. The only hiccup was (is) Century Link for a land line. After numerous calls and missed appointments, she has decided to stay with her cell phone.

[name removed] His an exceptional manager who makes living at Waterford a wonderful experience. She adds such warmth and fun to the experience of living there. She makes every resident feel supported and acts on resolve problems quickly. She is so talented at her job & makes our lives so much better. Carrie from marketing is also very skilled and Works hard to make water for the right place for applicants. The apartments are very large with great torage. The screened in patio makes living with Minnesota bugs and enjoying constant fresh air possible. While the building is showing its age, and the kitchens are basic, I would encourage anyone to consider living there. The prices are the best in the metro area , a great value.

One of the reasons we selected Mercy was for its spiritual/faith program which includes daily mass. Perfect setting for my aunt. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones

What we like the most about this community is the environment of people there and friendliness of neighbors. We would recommend Waterford Estates and Manor to other families who may need a place for their loved ones.

The experience is great, my mom loves her new home. The facility is very clean. The staff and residents are very friendly and have welcomed my mom with open arms. Although my mom is independent and does not require extra care, the MD and NP have responded quickly with any concerns I've had. She is very happy with the food. My mom enjoyed an outing they had to a museum, and enjoys chapel. Most of the daily activities (bingo and other games) do not interest her. The cost seems to be about the same as other places I toured. I think the Rivers is a wonderful facility, very well run. The staff are friendly and helpful. The apartments are larger than most places and are very nice. The grounds are beautiful! We take walks outside regularly.

My mother has made Evergreen Court her home for the last 8 years. She has made tremendous friendships here, participated in the resident store, and enjoys the social community. I know her neighbors well and they alert me to issues and keep an eye on her as she is one of the older residents here and her abilities are declining. The Director is tremendous -- creating a caring environment, and he is effective and pragmatic in addressing challenges in staffing.

My loved one is a resident at Waterford Estates and Manor. The staff is very friendly and helpful. My loved one says that the meals are great and that the kitchen staff is very accommodating. I would recommend this facility to others.

Waterford is an older facility and not as nice as a lot of the new ones. However, you couldn't find more friendly people and staff anywhere. Excellent, staff always friendly and nice. Also good follow-through.

I like the inside garage best., and I like the dinner meal least. Residents are like family and the Arbordale has personality. Love it here.

Safe, caring, and compassionate staff and residents take care of each other. We picked this community because the facilities are within 3 blocks of her former residence. Familiarity with facility and some residents.

Everything is even more than I ever expected. The staff is top notch .This is a great place to come when you can't do the work in your home.

My brother was the one that moved into the facility. I think he could have used a little more orienting to what Heathers offers and some follow up on it after a few weeks to make sure he's comfortable there.

The services are just what they said they would be providing. They are exactly what we wanted. From the first time I walked into the front door, everyone here made me feel welcomed. I visited several places, and this one is the one that made me feel like I could call this one home.

This experience has been an answer to prayers. I had accepted an offer on my townhome just prior to an unexpected surgery. [name removed]& [name removed](MGR & Marketing) have been very supportive and helpful not to mention flexible and always kind with my situation. Just home from a week in the hospital, [name removed]brought the lease agreement to my home to sign. She’s a pure delight.. like the daughter I never had. [name removed] went out of his way to help me with the apartment I wanted. It’s just beautiful and perfect for my needs. Do yourself a favor and check out this place before making a life altering decision. You’ll be glad you did!

We picked it mainly due to interaction with management when reviewing several facilities and also based on its location. I would definitely recommend evergreen court, staff and management is excellent. It would be nice if the hours for meals were open more or could get food outside their posted hours.

Excellent support and communication with [name removed] . Not only did she provide swift and accurate information on suitable addresses for my brother to visit, but we also found the most affordable and convenient location in downtown Bellevue. [name removed] is most happy living in his new one bedroom apt. With more room to do his crafts and play his music, his new address is the best one he has lived in because of the affordability and the best staff. He says people are kind to him, and the director even displayed his unique bird houses in a dining room curio cabinet. Many thanks,

My mother was welcomed to her new home as a member of her new family by both staff and residents. We picked Carriage Oaks based on the initial experience with the staff, the convenient location, as well as the safety factor of residents looking out for each others well being.

My father is currently a resident at Waterford Estates and Manor. The apartment is not fancy or really updated, but it's clean and decent enough that you feel comfortable with your parents moving there. The price is really the catch. With rent now so high, finding a reasonable place that your parents can afford is a plus. This place also offers an opportunity for socializing with a lounge, available coffee and TV that older adults can sit around and enjoy each other's company. I would recommend Waterford Estates and Manor to others.

My aunt has thrived at Mercy Retirement and Care Center - this has been an excellent community for her. As a family member ongoing communication with me by staff is consistent. Thank you for putting me in touch with Mercy.