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8.8
Review Score
11631 S 700 E, Draper, UT 84020

Our family is deeply grateful for the love and care our mother received at Valencia Memory Care in Draper. From the moment she arrived, the staff treated her like family. They cared for her with the same...
Valencia at Draper is a premier Assisted Living and Memory Care community located in the heart of Draper. We are dedicated to serving seniors and individuals with special needs in our community. We offer exceptional care with an outstanding, highly trained team in a safe, secure and supportive...
2620 Lake Sahara Dr, Las Vegas, NV 89117
The company here recently took over, so they’re definitely going through the usual growing pains and reworking a lot of things. That said, the prices are much better than other places, and they’re clearly...
At Valencia at the Lakes you can enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, amenities, and multiple dining venues. Spend every day living fully and experiencing greater well-being.
Review Score
150 reviewsOut of 10
5 star
46%
4 star
30%
3 star
12%
2 star
6%
1 star
6%
A Place for Mom has scored Tide Group with 8.8 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Tide Group has 150 reviews with an average "overall experience" of 4 out of 5.
A very nice place to be. I am 83 years old - I wish I would have come here sooner.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I would recommend the community to others for their loved ones. My mom loves the community and is happy here. The staff are sending pictures and phone calls with updates at least once a week. The food could be improved for the residents.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
It is a nice place to be if you're rich. The food is good, and they do have other options if you don't like a meal. Some of the activities that are available include music, games, and more for the residents to choose from.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
We toured this community and it was very nice. The staff was very friendly and they answered all of our questions.
Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
Everybody was efficient and friendly. They paid attention and checked often that things were clean. They were responsive to my calls and questions. A few times they dropped the ball when my loved one had some unexpected things come up, but overall the care was good.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
It is a great place, the staff is really good. The residents seem happy when you see them in the halls. The staff communication with the family is good. The staff and community seem to be receptive to anything my mom needs.
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Valencia at Draper in Draper, UT
4.1
(49 reviews)
The staff members at this community are very friendly. Right now there is not a lot of activities, but before COVID we played bingo, blackjack and poker. The food is terrible, everything has gravy on it, and it is just not healthy for me. The rooms are nice, they would be a five out of five.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
Very impressed with the clarity of information & materials provided, and the contact's presentation of same. As this is an early stage in correlating my mother-in-law's needs to the facility, it was extremely helpful, especially given the limitations of "virtual tours" and other ramifications of the COVID situation.
5
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
The Wentworth is such a happy and uplifting place for my dad to live. We visited several other communities and as soon as we walked in this building, we just knew is was the right place for us. You can see that the staff and the residents are just happy to be there. The staff are so cheerful and sweet. They even dance and sing with the residents. It makes me feel good to see my dad so happy.
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Valencia at Draper in Draper, UT
4.1
(49 reviews)
Toured the community recently looking for my dad and it was very pleasant. Was greeted warmly by the front office and met a lot of the staff along the tour. The residents looked happy and so did the staff. I understand its under new management and after reading reviews, I can see a lot has changed. I had a very warm feeling and we are looking forward to moving through the process in getting dad settled.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I met with [Removed], Dir of Sales/Mktg. She was very friendly, helpful and knowledgeable. She gave me a full tour of the facility. We are intending to move my mom to this facility as soon as her assessment is completed.
5
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I am very happy with the care from this community. The staff is caring and always keep me informed on her process. The community is clean and maintained. She is pleased with the variety on the menu and they offer her to get involved with the activities. We think that families would like the care from this community due to the care and the value that is offered.
5
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I am very happy with the care that my mom is received from the nice staff at this community. We like that it offers a clean environment for her to live in. The menu is appealing and she seems to enjoy living here. They have a nice list of activities. We would recommend this community for the care and good value.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I have no complaints about how things went for my loved while he had his respite stay at this community. The staff where very kind to him and made sure to answer any questions that he had in detail. He had no problems with the activities and enjoyed participating in the activities from time to time with the other residents. We will make sure to use this place next time we need a place for dad to stay.
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Valencia at Draper in Draper, UT
4.1
(49 reviews)
My loved one's stay is going wonderfully! The facility has two levels; the bottom level is a wonderful memory care unit, while the upstairs is an assisted living unit. Both units allow freedom for residents. The staff are very attentive and take great care of her! She has plenty of opportunities to participate in activities, such as the luau party that they had recently, or the bus trip that they took last week. I also liked the fact that, though the rooms are shared, they are very large and my loved one is able to live privately.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I toured this community for my mom's care. She did not want this community due to the same feeling of a nursing home. The community had a small odor, but it was nice besides that small issue. This is a nice community with a nice feeling. I would recommend this community for other families with a good value.
5
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5
Valencia at Draper in Draper, UT
4.1
(49 reviews)
My mother is doing well since her move into The Wentworth. She likes the fact that everyone there is nice, she has been making a lot of new friends. She has attended the movies, done some bingo and gone to a couple of socials. She likes that everyone there is very nice and she is happy with thre lady that does her hair. The only thing that she wishes they would change is having more fish on the menu. She is not a big meat eater. Other than that, she is enjoying the atmosphere, and we are happy with our choice.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
Beautiful but a little pricey.
5
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5
Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
My grandmother is doing great since her move into The Wentworth. It is a great place the staff is very passionate. All of the residents we talked to seemed very happy. The place is clean and they have a large variety of activities. The place has a positive atmosphere.
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Valencia at the Lakes in Las Vegas, NV
3.9
(101 reviews)
I really liked Wentworth. It is closer to my house than the other one.
5
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5
Valencia at Draper in Draper, UT
4.1
(49 reviews)
There are 2 total Tide Group Facilities.
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