Tide Group

I live in Pa, my stepmom is in Vegas. I physically have never been there, but they were very helpful in getting her situated

The staff is wonderful in every department we encountered, love this place, my person love the staff quick response to his call and their patience with him and the other residents, he loves how large and easy to move around his room.

So far Escalante was a blessing. It may not be visually as fancy as the other places but considering my dad's dementia he himself is not really aware of those type of details. He is happy as long as he has some companionship, and that needs to be was met...The only issue we had was a loss of lower dentures. He is clean, no rashes or infections. Overall highly satisfied. Food was a bit bland and limited in choice, but again for him it was perfect. Activities are limited but perfect for my dad.

It has been outstanding. I am here every day and as a former facility manager for the Department of Energy, consider the entire operation to be well organized and the staff is attentive and very thoughtful in the high level of care they provide to the residents.

Very well build facility with comfortable setting for the elderly. Great program provided proper entertainment for the needs Good flow of activities and proper scheduling arrangements. Friendly place to visit. Almost a perfect place for all ages Lovely and peaceful image to keep.

My loved one was previously a resident at Escalante at The Lakes for a respite stay and the experience was great! The staff was very attentive. My loved one enjoyed his time there. I only wish they had not changed their respite stay requirement to a minimum of thirty days. I can't take thirty days of continuous vacation!

The memory care unit at Escalante is designed to look like a beautiful home...to make residents feel at ease. The caregivers are amazing. My sweet, 85 year old mom has Alzheimer's and I know they have made her life better with their kindness and attention.

Nice light and bright facility....very friendly residents as well as staff...someone can be reached at all times. As far as food goes, too many gloppy gravy dishes... But they do have an all-day menu that you can order from if you don't want the meal selection so that's a good thing!

My mother was a resident at Escalante at The Lakes for a brief time before she passed and everything was the best it could possibly be at this facility during that horrendous time. She went downhill with her dementia incredibly fast and we and my mom were treated absolutely wonderfully by everyone. The staff is very friendly. The rooms are kept very clean and patients are very well cared for. I got numerous calls with updates on her condition when I couldn't be there. The move in was extremely easy. I'm not sure about the food since my mom was on all liquids, but the dining room smelled good. I give Escalante at The Lakes my highest recommendation. Anyone would be lucky to have their parent here.

It was reasonable. Please note my loved one passed away in the hospital. Never made it to Escalante. Just wish they were faster reimbursing the deposit and additional months rent. The only thing in his room was the furniture.

My loved one was a resident at Escalante at The Lakes. The staff is very attentive. The rooms were always clean and smelled fresh!!! My loved one ate all of his meals and snacks. He especially liked Friday Happy Hour. I would recommend this facility to family and friends.

They offer ton of activities, staff was very helpful and nice.

My loved one enjoys the food. Overall, our experience has been very nice. The staff seems to enjoy my loved one, and they are taking good care of them. I would recommend to other families.

This was a beautiful community. It was more than we wanted to spend.

A very nice place to be. I am 83 years old - I wish I would have come here sooner.

I would recommend the community to others for their loved ones. My mom loves the community and is happy here. The staff are sending pictures and phone calls with updates at least once a week. The food could be improved for the residents.

It is a nice place to be if you're rich. The food is good, and they do have other options if you don't like a meal. Some of the activities that are available include music, games, and more for the residents to choose from.

We toured this community and it was very nice. The staff was very friendly and they answered all of our questions.

Everybody was efficient and friendly. They paid attention and checked often that things were clean. They were responsive to my calls and questions. A few times they dropped the ball when my loved one had some unexpected things come up, but overall the care was good.

The staff members at this community are very friendly. Right now there is not a lot of activities, but before COVID we played bingo, blackjack and poker. The food is terrible, everything has gravy on it, and it is just not healthy for me. The rooms are nice, they would be a five out of five.