Thrive Senior Living

It was such a disappointment. So understaffed. Like everyone quit just as we were moving in. Just not enough staff and the food was totally unacceptable. Just a bad experience. It was all promised but not delivered

It has taken me 2 months to get control of my anger regarding Thrives management or the lack there of of their memory care unit known as Hopeland! Multiple meetings, texts and phone calls to try and give them the benefit of the doubt and work out their kinks as they were new.... well, no luck..... they have no business running a memory care unit! The food and portions were pitiful and after meeting with “The so called Chef” to double my fathers portions were disregarded and my requests were not met was only one of the many disappointments of our stay here. I gave them a year to fix issues and finally moved my dad out of there. My father went two weeks with no shower, no undergarment changing or any of the other residents.... it is one giant FAKE dog and pony show over there and all about appearing on social media as THE PROMISED LAND..... DO NOT BE FOOLED! Do your homework and put a camera in your loved ones room if Thrive is your only option for memory care!

Thrive at Jones Valley in Huntsville, Alabama. My mother was a resident at this facility. She arrived at Thrive with a diagnosis of dementia. Thrive talks the talk of knowledge about people with dementia but did not perform the appropriate help needed in dealing with their behaviors. I could never recommend this facility to anyone looking for a knowledgeable, caring and loving place for their loved one. The facility has a pretty look on the outside but rooms are not clean and my mother was not bathed appropriately as well. Terrible care!

It was one of the worst experiences I have experienced. The staff was useless, they were inefficient, unconcerned, they cared about everything else but the residents. I wrote a note that they needed a new executive. I got a letter later that they have hired a new executive. It was also expensive. The food there was terrible, I never finished my plate in the 2 months I was there. Everything we were served was either frozen or canned.

The care my family member received was sub par. The meals are terrible, there aren't any activities going on and every time I visited there were new employees. Avoid this place.

Mom was there for over a year in Memory side. When things became difficult for her due to dementia, they shipped to a psyche ward to get meds adjusted. Dementia care requires people trained to handle dementia behavior. They have none, despite the marketing and recruitment promises. Hourly care givers can be good or bad, but management did not care enough to do what was right. Found another place that is 10 times better.