Thrive Senior Living

This is a beautiful facility with nice apartments for independent living. All staff members are very friendly and helpful and go out of their way to ensure that you are happy. There is a list of activities each day including movies. If your family member is not social or outgoing it might be more difficult to adjust. The dining room seating is very “clicky”. Overall this is a great place but very expensive.

The staff is so lovely! We always see the same pleasant faces. The building is CLEAN - and its smells clean. The dining room is cheery and the food is varied and cooked well (albeit maybe not exactly like Grammas). There is a lot of effort to keep residents active. Medical and pharmacy needs are Ssslllooowww... (Although routine care is excellent.) But if you need anything of an urgent nature (UTI) then carry them to urgent care. Otherwise you are at the mercy of labs that take days to run.

Memory care is limited with the services they can provide. Most residents there are high functioning or have family members who visit every day. I had to move my mom as her health declined because their solution was to increase her bill because she needed a higher level of care. They also had a difficult time keeping staff.

We've been happy overall with Thrive. It took a while to understand all the procedures, rules, and how to get things done but now that we know those things we're able to work within the system well. They could use an onboarding guide or something to tell the family and resident how to check out meds, get laundry done, get seen by resident doctor/CRNP, etc. Staff and food are great and my Mom is very happy with both. Meals have two mains choices and the food has always been very good. Lots of activities during the week but that goes down to just a few on weekends and holidays. Facility is nicely appointed, and pleasant. Apartments are also nice, large baths and closet. It's not a big place which is a plus - easy to navigate. Price is competitive for the service level.

Thrive has recently changed their administrative leadership so hopefully things will begin to change for the better. They definitely need to improve on the food and beverage and the administration. The person running the billing office is terrible. The left hand doesn't always know what the right hand is doing. Many things are frustrating, but my mom seems very happy. The large $$ increase has made us have to come up with a plan B for continuing care; her resources are not endless, and therefore, if she needs memory care, we will have to move her. My mom is on the welcoming committee and often takes people to lunch/tour who are looking at Thrive as a potential home! The front facing people are wonderful and treat my mom like family. She's very happy and takes part in many of the activities and has made a nice core group of friends. Thrive has got to be one of the most expensive places in Bergen County though.

Everything has been good except the food. They have new culinary staff, so hopefully that will improve. We especially like the enclosed courtyard where our loved one can enjoy being outdoors. So far we have always seen staff available there to let her out.

The new hire for the activities in memory care has been awesome! The majority of the staff =great, compassionate and empathetic. I thank God my mom lives in independent living and is there to advocate for my dad

We cannot rate the care services because we are in the independent living center. What we like the most about The Social at Savannah is the management and the people as a whole.

My experience overall has been positive. It's difficult however for me living out of town and trying to check on her to make sure all is going well. Whenever I call, I do feel I get good information from staff and the nurse. One thing I'm picky about is wanting them to fix her hair daily. Not necessarily a salon-type style but just a quick day to day look. For whatever reason, they do not stay on top of this. I bring it up often. Some of the pricing areas/supplies seem a bit high but there is no way for me to accurately know or keep track of items needed monthly. I would recommend Thrive and always voice any concerns with the staff.

Staff is friendly and they provide the services they stated when mom moved it. I would recommend The Social at Savannah to others looking.

High amount of fried foods. Not really a heart healthy diet. Seem to ship residents off to emergency room on minor incidents. Then very difficult to get people back to there residency.

I would tell a friend,it's a tad expensive but worth it for peace of mind. We chose Thrive because[name removed] was amazing and they helped Grampa get in a room just up the elevator from Gramma. They made them feel so welcome and even rolled out a red carpet upon their arrival. We love that place

Overall it's a good place, however the dinning was there Achilles Hill. [name removed] at the front desk is very helpful and friendly, activities were great and of course, fellow residents. It's a good place, I miss all my neighbors for sure. Every place has their inherit problems. Where I'm now is closer to my kids and their children.

Warm atmosphere, has three levels of care (Independent, Assisted, and Memory), and seemed lively and other residents positive about the place.

Good overall place. Better than most other options. I would recommend to others.

My visit here was pleasant.

Everyone seems to be doing their jobs. Sometimes the laundry gets mixed up. The room is clean and meals are good!

As a new facility, At Home Senior Living Thomson is working toward stability and growth. Move in procedures were easy and location is convenient for our family. As with many facilities, AHSL is still working towards smooth procedures given all the variables with assisted living.

I am a resident who resides in the Independent Living community at At Home Senior Living. I couldn't ask for better neighbors. We all help look after each other. Even though we live in the Independent community the staff checks on us all daily. My favorite day of the week is Wednesday. That's the day we play BINGO and I am the caller!!!

The residents at the Social at Savannah are so friendly. The staff are professional, welcoming, and nurturing. The facility is well maintained and the services and activities are enjoyed by my loved one.