Thrive Senior Living

Improvements: New residents are literally at sea as they are left to fend for themselves. We didn't know where anything was, what abbreviations were on calendar, etc. I asked if they had ambassadors and although I finally found one she couldn't answer most of my questions. She said they all did different things! Location of different activities was a problem as abbreviated on calendar. I finally walked all 4 floors to see where they were. Some things that are mentioned in Brochure are not available. Many are resident oriented which often leads to non inclusion of new residents. Food is a big problem. Just had lunch. Dining room was crowded. Lots of new residents and no place to put them. Service was not great! 1. Poor nutrition 2. Portions are very skimpy unless it is potatoes or noodles. 3. TV IS EXTREMELY OLD. Doesn't even have guide to show what programs are on! (we weren't aware of this until we moved in. They had a list of 100 channels in brochure but didn't mention it was severely outdated!) This data should be available before signing contract. If we want to know what is on we have to buy a TV Guide. The biggest problem with us is noncompatibility with DVR and inability to get other servers that we could use because of the antiquity of the system. On the plus side it is included with rent.

The community is very caring and friendly. There is low staffing in the community currently. If your loved one needs medical care, I wouldn't recommend the community. This would be a great community for those that are looking for social inactions and activities. It would be nice to see more dietary restriction meal options for the residents. There are three meals a day and choices are varied for the residents. Movies, bingo, trivia, outings and more are some of the activities available for the residents to participate in.

My loved one was only there a week. It's a great place with a super bunch of people. We picked this community because, of the cleanliness was a very big factor. I also liked the medical personnel. They all seem to very concerned about the well-being of their elderly. Overall, their staff was very caring. The staff actually had personality, compassion, and want where the elderly were concerned.

When it comes to the meals we feel as though the dinners we have seen for the Memory Care wing are almost too basic. I've only seen sandwiches with yogurt and goldfish. No real fruit or veggies. Activities are good but we would love to see them have weekend activities.

Our loved ones really enjoys the bingo and the other activities they offer, however she does say the food could be better. It is a friendly community, a staff that really cares for the residents, and a clean facility but the meals could be improved.

The community is personable. This is a smaller and more intimate in size. The staff are very engaging with the residents and family. It is bright, welcoming, vibrant, and airy. I feel my loved one is safe here. Most of the food that is being served is fried, crunchy, and hard to chew for the residents. The plates still have food left on them, because the residents find it hard to eat. There are times that the food is hard to even cut with a knife and fork. It would be nice to see more variety of food that is softer texture and easier for the residents to eat. I have personally witnessed the residents having a hard time eating the food. There are times there is no food available on Friday or Saturdays in the dining room, and the food has to be delivered to the residents in their room and it is a sandwich with fruit. There have been times that I have spoken with management on this, and there tends to be an excuse of why they can't get the food right. The excuses always seem to be placed on staffing. I would suggest you consider the menu, food preparation, and the turnover of the staff in the dining room when considering the community.

Overall happy.

I toured this community and it was a lovely facility. The grounds/facility is beautiful. They offer in house PT care, which is great. They mentioned that they were working to increase family participation. I would recommend them for assisted living, but they're not really set up for dementia care.

Our family had an in person tour and the gal who gave the tour was very nice, but the community just did not blow us away.

Very good first impression

Beautiful community with good CNA's. My mother loves it Thrive. She has across the hall neighborhood that she has made great friends with and they spend alot of time together.

I loved this place.

Beautiful place, great location, rooms are very nice, very clean, residents look happy.

Beautiful Community, but no 2 bedrooms available.

Friendly staff and residents. A little farther away than I would like.

I love it here! The staff has been great from day one. I now have many friends here and we are very supportive of each other .

We chose Thrive at Jones Farm because we liked the location and it was a secure facility which is good because she is good at sneaking out. You have to have a key card to get in and out of the memory care unit. We feel safe with her here, they seem to be taking great care of her. In memory care, the room sizes are big but the layout is just a little weird. I have eaten here and I think that this is something they could use improvement on. There is no flavor and the foods are not as fresh as they could be. My favorite part is the whole staff seems to know each resident by name. I would and we have recommended this facility.

This is a good facility. The care providers do a good job and really care about my mom. My mom struggles with this Covid-19 thing and it will be good when they let us back in to visit. Overall, I would definitely recommend this place to others needing senior care.

I cannot praise the staff enough. They have made my mother very comfortable and safe. The only complaint I have is the lack of housekeeping. The cleaning daily of rooms should not be put on health care workers and families. The health care workers have their hands full let alone have to clean.