The Goodman Group

Chandler Place just seemed like it was WAY too big for my loved one to feel comfortable and receive enough attention.

I think the staff is not trained well and unprofessional. There is lack of knowledge. The sales rep was crude. The assessment taker didn't communicate with family and was not personable. The maintenance team didn't do what they were supposed to do. The medication for my loved one wasn't checked for three days after moving in. It took another day and a care meeting to get things resolved. The business manager, [name removed], was fantastic.

They give you a good speech before you come in, and once you are in it's a different story. The food is horrible. The food has a lot of carbs and fats in it. The new menu is horrible as well. They don't seem to be accommodating for dietary restrictions. It seems like they pass the buck when they can. They are short staffed, and there is hardly anyone in the dining room.

They really try and sell the community to you. There are a lot of things that you pay for additionally that was presented as part of the monthly fee. It's not as good as what they made it out to be, such as cleaning and changing the linens. There has been items stolen from my loved one. The community works with hospice; however, we are relying more on hospice than the community. We thought there would be more care from the community than they provide. It would be nice to have the same the answer from all staff. Not all the staff are LVN.

I was pretty pleased with this community, although I do feel like they could have handled the pandemic better. They started serving the residents in their rooms and this causes food quality to go down. Room sizes are nice they had a 2 bedroom. After we get back to normal I would recommend this facility

Due to COVID we have not been able to visit since March, and they have had no activities because of it. Our loved one was first in assisted living and that was great, and now he has been moved to memory care. Unfortunately due to COVID we have not been able to see his new room.

They are doing construction across the street that will last for years. So it is loud and messy. The pool is not usable for residents. The food is terrible. The room sizes are a little bit bigger than average.

Would be okay but I didn't feel a great vibe. Facility is really spread out. Floors in common areas and halls were in desperate need if cleaning. Model room was beautiful, but actual rooms available were not nearly on the same level. Outdated appliances and interior. Tour guide said she does not eat the food but it is getting better. Facility is also going through a management company change.

Totally INDEPENDENT LIVING.....no Assisted living. Would have to move to another facility if needed more attention. 4.5 stars out of only 12 reviews. $2980 for 1 bedroom.

Totally INDEPENDENT LIVING.....no Assisted living. Would have to move to another facility if needed more attention. 4.5 stars out of only 12 reviews.

This is nice but very dated. Our tour guide was a bit disorganized but we saw what we needed to see.

Although the community was nice, I left there after the tour feeling as though we had been rushed through the tour. Prices were a bit on the higher side for us but all in all the units were nice.

Nice place but didn’t feel person we spoke with was forthcoming. Did not provide after the meeting the information she promised she would during the meeting. Nice place but felt like it would be too much like a business and not like a home.

We did not see this place. It is a sister facility to [removed] and takes medicaid patients ([removed] does not.) so good to keep in mind in the eventuality that [name removed] runs out of money.

Pleasant but I did not like the idea of being on the 3rd floor. Not enough outdoor access up there for sitting and enjoying outside. Did not meet any staff just the tour guide

Darkly decorated. Consistent smell of deodorizer throughout the building. Room available was too far away from elevator. Very close to where I live. More expensive for less sq footage.One bedroom with den available. However, it is an apartment further from our dining room. No in unit laundry. Indoor parking included

I toured this facility while looking for a place for my mother. It is a nice-looking, clean facility but a little more expensive than other places. The person who showed us around was friendly and seemed knowledgeable. I ultimately decided to select a facility that was closer to me. If you tour here, ask lots of questions about the actual workings behind the facade.

Nice place very nice tour with [Removed]. Location is not optimal. Prefer to look for options in northern suburbs.

This facility has been better than other places. The food is unfortunately the exact same at every facility. We have hotdogs for lunch then hotdogs and beans for dinner. The quality of the food is horrible. As for the rest of it, they try the best they can do. It’s better than most but they’re all awful.

Nice place very nice tour with [Removed]. Location is not optimal. Prefer to look for options in northern suburbs.