The Goodman Group

Things seem to be working out well here so far. The staff have been very friendly, and they do a great job keeping the place looking clean and cared for. They can be a bit difficult to communicate with, according to my family member who spends the most time interacting with them. I'd also like to see a bit of improvement when it comes to the activities that they provide.

This is actually for the Garden at Amethyst, as they have different sections for different levels of care. They are clean and friendly. The food is good, I would say a five. They do most things well, their activities director is very good, and very hands on.

Beautiful grounds, very clean , Holly was great, everyone knew everyone by name, takes pets, larger apartments

My husband's mother lives at the Inn at Amethyst. In the last couple of years they just keep cutting back on staff. She's there with Alzheimer's. She doesn't really know what is going on or recognize anyone and the care she's gotten there is fine. It's just that they don't have as many caregivers as they used to.

I don't know if I am getting a good value, but it is not their fault, it is my mother's. My mother won't participate in anything. They have to pick her up and take her everywhere within the community, which they do. They have very good care and it really stands out. They care very much about their guests. The food is fine. The layout is nice and my mother has plenty of space.

It was good, generally. The exectuive director, I don't know what's going on there, but they kept hiring people and firing people, there was a lot of turnover and we had asked for some allowance on the rent because it was really expensive and we had signed a long term lease. Not only did I get a nominal amount at one time but I could not get the executive director to communicate with me. For my mom, to know how the residents like it, she was having a ball.

I would say that the communication is challenged by the application of formulaic procedures or practices as opposed to individuale needs and practicality. They are attempting to make it more accomodating, she is getting what she needs, her care givers give ehr the care that she needs, its things like the fee structures that are imposed that are formulaic as opposed to practical. They've been willing to provide her the support she needs physically and let her do what she can on her own. She has two kinds of exercises that she absolutely enjoys and other "keeping them moving" kinds of things. I'm generally quite pleased with the facility and the level of opportunity there is to do things. On a little less positive note, being able to get answers from the person that can help is a little bit harder than I feel it should be. It would be nice if they could help the families and have a little Q&A session for us or a family members forum because most of us are handling this for the first time. For cleanliness, I think it has more to do with the grounds, I don't think the dining room's unclean, but they could spruce it up a little.

This place would be fine I guess. Expensive for what dad needs. Will consider but think nice group home will be better fit.

My wife has been living there for 2 weeks now. Overall it's been pretty good so far. I haven't had any problems. The staff is really friendly. She really likes them which helps - she's adjusting well. I don't think the food is the best in the world, but my wife's not much of an eater anyway. She's starting to participate in the activities. They have bible study and excercise classes everyday.

A couple of reasons why I chose the Inn is it is very close to me and once there my loved one will not have to transfer to a new facility for a different level of care. That was very important to me. At times I would like to see a little bit more involvement from the staff with residents. The staff is hardworking and cannot make residents do what they don't want to do but I think they could reach out to residents more frequently. Every residents' needs are assessed so if they are immobile the staff will get them for meals. However, for those who are not immobile the staff is not as involved with those residents, who may also need to be reminded or invited to join activities.

Beautiful place. Mother liked it at first but then did not like idea of having to move. Need to keep working on this idea.

Cats ok,very nice,very clean spacious

VERY nice facility

Smaller but cheaper. Looked clean. I liked the 2bedroom and 2 bath floor plan.

My sister is in the memory care. It has been fine so far. As far as I can tell it is clean, they have not updated the memory care yet. They have activities provided but they could use a little more. My sister is satisfied with the meals. They are taking good care of her and doing excellent with her.

This is a very nice facility for the money. Mom's room was recently remodeled with new carpet and beautiful plank flooring in the kitchen. The Alcove apartment is very roomy compared to some other facilities that we toured. And the bathroom is very large too. The lobby and dining areas are also very nice. Mom loves the food there, which is very important. There are lot's of Holiday decorations and a general happy feeling everywhere. The only recommendation I would make is to ask that the facility have a dedicated 'activities' coordinator - someone who plans and facilitates the parties, events, activities, etc. The staff there seems to be a little skimpy, except on the kitchen side, and I think they could definitely use someone who initiate an upbeat attitude with the residents. When Mom was new she didn't know who to go to with questions or concerns, except the front desk and oftentimes they didn't know or didn't have an answer. More activities would be helpful -- coordination with the Cultural Center activities more often. I haven't seen much of that or much participation. But generally speaking, a very nice facility with beautiful grounds!!!

Emerald Springs is a very nice place overall (especially for Yuma!). The management was very accommodating, and really worked with us well throughout the whole move-in process. The facility itself is well kept and clean, and it is in a gorgeous location. However, there has been one big drawback that we've run into. Although the location is an assisted living, and is "wheelchair friendly", it is actually very hard to navigate in a wheelchair. Even just going from her room to the dining room there are multiple changes from carpet to linoleum that stop her dead in her tracks if nobody is pushing her. It just does not seem well thought out, and we have not yet heard back from them in regards to adding plastic strips between these transition areas to alleviate the issue.

It's going pretty good so far. The caregivers themselves are awesome. At first we were in love with it, when we toured. The communication with us isn't as great as we would hope. There are a lot of laundry mix-ups. They are fairly clean, but I have seen things that hadn't been tended to after a few days, but the overall cleanliness is pretty good. The activities are very good. It's beautiful and the grounds are beautiful. Though I would like to see a little quicker response to maintenance issues, especially ones that might pose a danger.

The Amethyst has a lot of qualified people handling each person's case from the very beginning and throughout my mother's stay. There was a lot of paperwork and running around to collect the necessary documents and personal information, but it only contributed to a thorough and conclusive plan of care. Each question has been answered was followed up, although not always timely. When concerns were addressed with laundry turn-around and food temperature, the outcome was very satisfactory. All the staff address the residents with respect and care and ask quite often to help the resident. The Inn at the Amethyst has the feel of a family hotel with lovely ground areas, fountain, and a secure environment. The dining room is clean, the large living room is comfy, and the activities vary. Although mom was not brought in of her own accord, she is slowly acclimating herself after 6 weeks, has a friend, laughs occasionally, and is asking for more of her things to be brought in to her room. Just what I was hoping for!

This facility is nice and the staff is very friendly. The living quarters are pretty dated and could use a facelift. One concern is that the Medical Director is not as communicative as she should be with family members, it seems that she should try conferencing family members in if she has concerns about the need for additional services or referrals that should be made or make those suggestions to family members so they can evaluate the situation and facilitate decision making.