The Blake by QSL Management

My husband and I have really enjoyed our experience here at the Washington Commons. The resident managers are very nice and very helpful. We are moving out though because we got a two-bedroom apartment.

Well one thing they could improve on is the food, she's had some complaints about that. When you sit down, you have to be there when they start serving because if you show up too late, you do not get served. We had a couple issues in the beginning, but we straightened them out. They are dedicated and willing to work though.

We just moved Mom in this past weekend so it's kind of early to give a complete review. Initial impressions are good. The management is very helpful and eager to please and make Mom comfortable. There was a gift basket in the apartment filled with very useful items. It made us feel like they really welcomed Mom. Everyone, from the residents to the wait staff in the dining room to both managing couples, is very friendly. The apartment ( a deluxe efficiency) was move-in ready. So far - so good!

My interactions with them have been very positive. They have been very friendly, and easy to work with. They have been very up front and very above board, they treat the people there very well, they know everyone there by name and where they live. They are very personable. They were more affordable, and mom really loved the atmosphere here, liked a lot of the ladies. They had nice grounds, and they treat the whole place like a huge family. I will say that there was a mix up when it came to negotiating the contract, there was a special deal but we didn't realize until it was too late that it disqualifies you from the price lock, so I would double check those details when you are negotiating.

The atmosphere in this place is very pleasant - bright and airy. The management is very friendly, and my mom is mostly content. Her unit is niice. However, the activities director does not possess a warm and loving disposition needed for such a position. Also, the housekeeping is lacKing. My mom's weekly cleaning has been skipped twice in a month, and is not done thoroughly. The food is mostly good, except sometimes too salty and cake is sometimes too dry.

Really nice community and facilities for assisted living. Expensive but has lots of services. Would consider if needed assisted living.

Cottage Landing has been a blessing in finding a caring and safe environment for my brother with developmental disabilities. The staff and community have have been wonderful in making him feel a part of the community. His quality of life is greatly enhanced since becoming a part of the community. Thank you Cottage Landing.

The staff is very friendly and extremely helpful. They do their best to encourage residents to participate in various activities. The staff seems to genuinely care about their residents and we are pleased to have chosen this facility for my parents.

Very nice

She seems to be settling in pretty well, so far so good. She tells me the food isn't quite up to par. Other than that, we don't have any complaints. It's clean and the staff is friendly. Overall they do a pretty good job.

It was very good. The only problem is that its a Independent community and we were looking for assisted living. That is two very different animals. We liked what we saw here though primarily due to its main feature "Helping Angels" They are caregivers from a outside origin. Other locations provide most of things be people would need but only 3 to 4 hours at a time. Helping Angels provide care depending on the task and not on a required hours at a time. Nobody else has anything like that in Richmond. That made our decision on the spot because of that.

Nice place. Very clean and new feeling. Front office is responsive and available. Food is lacking. No medical services really by the owners, but good "vendors".

My mother has decided that she will be moving in with me. The concept behind this community is a great idea, if you have planned your retirement well and like to travel.

The Fairmont at Manassas was my second Facility Tour. I guess I should have researched better before going because I was under the assumption this was Assisted Living/Retirement but it is ONLY Retirement and if a resident has a Medical Issue, the Staff only calls 911, no Medical Assistance. If you are requiring someone just to check on your loved one to make sure they didn't loose their balance and fall, this is not the place. I spent 2 1/2 hours talking to the Community Sales Leader then a brief tour. I was there during lunch, but by the time we did the tour, lunch was over so I did not get a chance to sample the meals. The 1 Bedroom Suites I toured were small, the Bedroom was okay but the living area and Kitchenette was very small & crampted. The refrigerator in the Kitchenette was under-counter which would be difficult for someone with balance issues to reach the inside. I will continue my search.

Smoky Springs was clean, and staff and residents were very friendly. Made a visitor and new comer welcome.

2BR - 1p $3799 Studio - $2349 418sqft, $2049 362sqft

Great Location. I liked the big studios. NIce layout. The public spaces need to be updated. New carpet, new furniture. Residents didn't appear as happy as the residents at Benton Village

This was a very nice community. It was more of an independent senior living and they didn't have any medical help. If the care needs increased we would have to move again. It wasn't a good fit for our needs.

Very accommodating. Would need ground floor apartment for the dog. Ability to lock-in the rate.

We visited this Estate. it was very nice,friendly and very clean. The rooms were a little small and our furniture is a little bulky. The price is too high for the size of the apt.