The Arbor Company

My mom resides here in evergreen . [name removed] who basically does the fun entertainment for the evergreen residents and [name removed] who keeps the rooms spotless are so very caring to these people they go beyond their jobs! Ty

I would recommend them, but you need to stay involved with the staff to make sure everything is going as expected. If they say they will do something , you need to follow up to make sure it was done.

Our family had an in person tour with Arbor Terrace Norwood, and the tour experience was nice but we just did not really like the community as much so we just knew at the end of the day it was not going to be the place for our loved one.

The good thing about this facility is they were very willing to help my sons relocate my ex-husband when he was not allowed to go back to his original place. They had the abilities to take him on. They have different levels of care provided, so they had the ability to take him in. He was also able to get hospice here at Arbor Terrace as well. My sons were happy with the care he received.

I enjoyed the tour experience. The activities, and food was a higher quality. I liked the Arbor Terrace. It was a stretch for the price point. It was a nice location.

Our family had an in person tour with The Solana Doylestown and we thought it was an excellent facility. The person who took us around on the tour we found to be very friendly, and informative. It was very positive and the only reason we did not pick this community was the cost - it was just going to be to high

We had a good tour at The Solana East Cobb. I found the tour guide to be helpful and informative. The facility was beautiful, and the rooms were huge. But I felt like it would have been too fancy for my loved one. I think she would have felt uncomfortable in that environment. Perhaps it was geared toward a more affluent demographic used to living in a giant house, etc.

I toured with Eden Terrace, it is an absolutely beautiful facility but it was outside of our budget. Unfortunately they also told us that my loved one was not going to be a good fit - his dementia was too advanced for their care.

I looked at 7 places before choosing a facility to live in. I love it here. I like the fact that they have a board of residents and we have meting every month and are able to voice our complaints or ideas and praises. I think that is wonderful. The staff here are just marvelous. I cannot say enough good things about them. The administrative staff are great as well. We have transportation that takes you many places and plenty of activities to participate in. I am in a wonderful apartment with all stainless steel appliances. The washer and dryer is in the unit and that has been great. I also have a wonderful view from my apartment. I enjoy the food and if there is something on the menu that you might not want, you turn it over and they have a whole page of other things that you can order. I am really enjoying my stay here and would absolutely recommend The Preserve at Palm-Aire.

The people were very nice. It was an older facility, and needed some upgrading, like a new floors or new carpet.

Our family had an in person tour and we thought it was a nice experience, once you got into the community everything was super nice however the location was just to far away for our family.

Our family had an in-person tour and while the tour lady was very nice and helpful and sat down with us to go over different things, the community was just not going to be the best fit and there was a small odor.

I wouldn't consider Solana to be assisted living. They need better help for elderly care, they need a better chef, the activities were limited, and the nursing staff needs more bodies.

The biggest negatives I have are that the food is not very good. Apparently, a lot of people there complain about that. I expected more for the money that we are paying. The positives are it is a very clean facility. The staff knows everyone by name and their family members. They are inclusive to the family and the residents.

The activities, staff engagement, and bridges opportunity won me over at Arbor Terrace. The variety of food is good and she does not skip meals. I love they put so much effort into activities even on the weekends and do lots of art and music as well as reading with students which as an ex teacher is right up my moms alley! They are numerous and thoughtful. Staff are friendly from front desk to directors. Nurses are on top of patient care and good at communicating with family. Staff displays patience and care.

Our family had an in person tour and it was a nice tour experience and they did offer memory care which was good, however we felt that the space was a little more confined and did not feel as open to us.

The food is not that great and small portions, and staff (front desk) is useless. They know nothing and are not helpful at all. Other than that everything has been great. They can improve by, getting better food, serving bigger portions and hiring more knowledgeable staff.

We chose Arbor Terrace Fulton because of the convenient location for family and it was the nicest one that we saw by far. I would tell others that you do need to keep an eye on the medical side of things just because sometimes things slip through the cracks. Other than that, they are always checking in on her and seeing if she needs anything. They are attentive to her needs. I would recommend Arbor Terrace to others.

Overall I thought Arbor Terrace Shrewsbury was fine based on our tour. They met the basic criteria for our needs. At that point, it just came down to personal preference for our loved one.

I love their upkeep of the grounds. They have lovely outdoor amenities. The staff are great to work with. We loved the location and setting of Arbor Terrace. The outside pool is amazing. My loved one personally had guests over to swim with them.