Tharon Management

Our family had an in person tour, and the experience was okay. We felt like the memory care section was a little more hospital like. It did not have that homey, warm, and welcoming feeling to it.

The only issue I had was that it was not easy to get a hold of some when we had questions. The community was set up good especially in memory care. I would recommend this community to others

$5k-$6100 per month. Same description as Fullerton Gardens. Seems to allow for higher functioning residents. Residential parking. Virtual tour on [date removed]. We liked the facility and could be a second choice. Our tour time cut off so we were not able to discuss mom's level of care. We will check back next week if we think this might be a more viable option.

This community is ideal for those residents that only need a low level of assistance but if your loved one requires a high level of assistance then they would have to have added services or family nearby to help. The caregivers were efficient and cordial but not that friendly and warm. The food is fair with variety offered. We chose this community because it was recommended, it was somewhat local, ad it was close to my mom's friends and her church.

There were times when the staff didn't take care of my mother's needs when she needed taking care of. There were never any activities available for my mother. They were not accommodating of her situation. The community was not a good value. If I had to do it over again I would not have placed her there.

Older facility going through renovations/facelift. Doesn't have on demand eating available for flexibility of meals. Team members didn't seem as engaged with the residents.

The feel of the room was more like an apartment. Very cozy and feels like a little neighborhood. We loved the living accommodations. We did not like the common areas. There are only 2 indoor common areas. Found them to be dated and not very well kept. There were lots of cameras but didn't seem like there was a lot of staff that walk around to monitor and help residents. During the tour we were not asked questions about our loved ones likes or personality. Other places seem much more interested in individualized care and finding ways to help integrate him into the environment. This place wasn't bad but seemed great for Alzheimer's patients who are much more independent.

The aides are very kind to the patients

My father has been at Meridian Gardens, Riverside since [Removed]. Since then, he was bullied by one resident resulting in a hand fracture. On [Removed], I did an unannounced visit to meet my father. I observed an [Removed] [woman] with a large bandage around her left index finger complaining about another resident (male) [Removed]. I saw the same resident walking out of the nursing station and he also has bandages on his hand. My concern is the level of monitoring that goes on at this facility among the staff. These incidents can be avoided with proper supervision and security. I hope this communication can [be] kept [confidentially]. I would hope that someone can spot check this facility from time-to-time.

Not enough private rooms and my father would not do well with shared rooms.

Checked this out. They are currently remodeling. Recently bought out by Meridian so all reviews are of the old management until spring 2016. Has a strange point system for determining extra charges for things like showering dressing meds etc.

They were having some issues when my mom was there. They ended up transitioning that facility to memory care. It was assisted living with a separate memory care unit but then they switched it over the entire place being memory care so that's why she had to move. The food quality was not good at all. There were some issues there.

Emphasis on assisted living and not so much on independent.

I would tell others that I think our case was different because we moved in right in the middle of the pandemic. He had to be quarantined in the back room and that is what is accounting for the lower scores. He passed away before he was able to go into the facility. I would still recommend based off of what we saw it would be like in normal circumstances.

I toured this facility while looking for a place for my Mother. It was an okay community however they charge the same prices as other places but they don’t give the same level of care. If my mom would have moved in, she would need to share a room. It is an older facility and it has an odor to it. I would not put my mom here unless I didn’t have a choice. The marketing director was really nice and checked up on my a few times after the tour. I would tell other families to take a look here but I would not tell them to go here.

We didn't like it at all. It's set up as a Jack and Jill so it had two rooms with a shared bath. One room being a living room and one being a bedroom and a little counter. It was very small for the money and very congested. My friends just moved in there. I visited them just yesterday and they're very unhappy. It's just so congested. It's not worth the money. their rooms are the size of a small bedroom. It was very clean and the people were very helpful but our friends said the food is not that great. The caregivers are very good, they said.

My loved one is comfortable at The Lakes Banning because my family members visit him often. The supervisor of caregivers is often hostile. A number of families have removed their loved ones. There are a lot of vacancies and caregivers are in short supply. We are so disappointed.

Our family had an in person tour with Valley Crest Memory Care and it was very depressing. Our mom isn't that bad and we did not care for it. The patients were in the reception area in wheelchairs and doors are locked 24/7.

Found Exec. Director unwelcoming and avoiding people. Staff was ambivalent and only paid attention when family visiting. Felt staff got along with each other, but not with patients/clients. No activities --maybe due to Covid but clients were not paid attention to. People mostly in their rooms. Felt isolated. Depressing. Would not recommend.

We toured the Sierra Vista Independent and Assisted Living. The staff members were friendly and helpful when they gave us the tour. It was not as kept-up as what we were looking for. It didn't smell good. We chose another community that fit our needs.