Tharon Management

There are very friendly staff here who went the extra mile for my loved one and her needs.

We had a very pleasant tour with Crescendo Senior Living. The reason we did not choose this facility was because it is two stories and we wanted someplace that was all on one floor.

Our family had an in person tour experience and it was a good tour it was a top contender. The room they had available was a nice two bedroom, with a separate dining room and living room. It was a nice community.

Overall I thought The Lakes at Banning was very nice. It was clean and all of those things. The people were very nice. For my personal taste, it was kind of dark in there with the furnishings and things. So it just didn't appeal to me. We didn't get to try the food here, but having moved into a different community, I would recommend that anywhere you go you try the actual food the residents are being served, if you can.

They do a great job keeping the community very clean and the staff members are super friendly. The meals look wonderful and our loved one says the food is pretty good. The activities director [name removed] is a wonderful enthusiastic young gal, she is always encouraging the residents to get our of their rooms and get involved. The value for cost is very reasonable for everything they have to offer, there are some great care givers here. The kitchen staff and the front office staff is great.

We had a virtual tour of this facility earlier this year and wanted to visit in-person to insure we had all of our questions answered and of course, to assist us in choosing the “right” community for mom. We loved the way the residents interacted with the staff. Each resident is known by name and seemed content to be there. Each resident, once evaluated, may start out in a “transition” building for a while, then moved to another building that may be better suited for their needs. This is a concept that could be hard on a dementia/memory care person. We loved the look and feel of the buildings and could see that each member of the staff was very caring of each resident. The cost was a bit out of our range. The community fee was high from our perspective. We had an opportunity to sample the resident chefs cooking back in March and were very pleased with it. In addition, we wanted to have a back up community chosen, in case there was no availability at our first choice community. Sun Lit has no space at all. We were offered to be placed on a waiting list, but we are not wanting to do that. We appreciate that attention to our visit by [name removed].

We toured this community and it was very nice. They had activities going on and the staff was very friendly. The answered all our questions and the tour was good.

We had a virtual tour of this facility. Very impressive. We saw no residents, but the staff appeared to be busy. The facility appeared clean and well kept. We were able to sample the chefs Irish meal as the facility sent a meal to our home. Excellent! They have transition facilities as needed for memory care requirements. Price was reasonable, not too many add-ons.

They seem to have enough people to help your loved one.

My loved one likes the community. They even have activities for the residents during the pandemic.

We chose this facility for my wife [name removed].

Great, kind staff. [Name removed] was so living and personable. (The cookies given as gifts were outstanding, by the way! :)) The deco. was beautiful and the apartments were nice but having no real closets was an issue. My mom would not like having only 1 armoire! Also, liked the counter for the kitchenette but I think built in cabinetry or a pantry would serve better than a huge counter top.

This facility is very elegant. The staff is exceptional, all levels from [name removed], [name removed] and [name removed], to front desk, [name removed] and [name removed]. [Name removed] worked with us with loving and professional manner. Any concerns were dressed respectfully and quickly. The Med Techs and CNA's were and observed to be very caring with [name removed]'s needs. Also appreciated the reasonable prices for her room.

Help is doing their job - very good

Pleasant staff and friendly. Clean and presentable facility. Very helpful to guest and residents. Great service.

Excellent care overall. My wife needs physical exercise (assisted walking).

Brookdale is a nice and friendly environment but needs updating so I gave the 4 star rating instead of 5. It may be a bit too spread out with too many rooms and hallways for my mom to navigate. On the other hand, for higher functioning residents that can be a plus. The staff seem caring, knowledgeable and invested in their residents well-being.

In general, the care for my friend, Bill Springer, has been very good with few exceptions. He has been in this facility for three months and is very happy with his care by the caregivers and personnel in general.

My husband was in this community for a short period of time and I have no complaints of how things had went for him. The staff where friendly and helpful to all of his needs during his stay. The property was clean and they had a lot of nice amenities for the residents. He just ended up needing more care then they had to offer.