Tharon Management

My Mother who has resided at Valley Crest for almost a year. At the beginning it was very difficult for her, but over time the kindness given to her made her feel more comfortable and relaxed. she has become very close to many residents there and also with the staff. I am grateful to Valley Crest for the care given to my mother. Valley Crest has made a very difficult situation easier to bare.

Music was good. Food was great. Service was good. There were a lot of people and i was able to get my food on time. [Name removed] helped out in the kitchen and the staff was dressed up.

My Mom has been there for 3 weeks now and is doing great. Staff , food and activities are wonderful, Very nice place

My grandfather was here for over a year and sadly passed away a few days ago. However Valley Crest offered a great experience for the residents and the family of the residents. It is very sad seeing and experiencing someone with Alzheimer’s or a memory disease. But Valley crest works with you and your loved one and offers a great experience. They aren’t just another resident, they are treated special. They aren’t forced to go to their room or be put in a certain part of the facility, they are taken very well care of. Not to mention the employees and managers are a gift from God. If you have a loved one who needs to be put into a care facility please consider Valley Crest. It may be difficult seeing them put into a home, however they are treated like family instead of just another number on a spreadsheet.

The new management team of Crescendo Senior Living of Placentia is a group of people with big hearts to seniors. I am a frequent visitor, visited the assisted living and often their memory care. In the memory care, I have never seen so much passion in the staff. The love they give to my friend is overwhelming. I don't know where their patience is coming from but I have so much great respect for them. On going activities, lots of laughter and staff respect and connect with their clients. My friend is a happy camper compared to where she came from!!! Glad she moved, now I always have quality visits with my friend!

My husband spent only one week at Meridian Gardens before he passed but the careing and concern were wonderful?. The whole staff will always have a special place in my heart. They were so kind to me and my family. The grounds are lovely and staff is wonderful.

I took a tour last week for the second time. We were looking for a place for my mom who has early onset dementia. Everyone was extremely welcoming and friendly. Every worker had a smile on their face and seemed to enjoy what they were doing. They seemed to know all of the residents very well and they seemed to be well taken care of. During both of my visits it was mid-day and it did seem that the residents should of been doing some kind of activity. What was on the activity calendar wasn't being done but I was told they had to move some things around. The decor was a little out dated but the care they seem to give the people their in my opinion far out weigh that. We weren't able to place my Mom because we decided to move out of state but we would do it in a heart beat.

My wife has been a resident at Valley Crest since November 2015 and I am very happy that I chose Valley Crest. Kimberly [last name removed] is an outstanding Director. She spends many hours over an eight hour day ensuring that the residents receive the best of care. She is always accessible to family members that have questions or problems. She feels that your problems are her problems and she does not stop until they are solved. The staff at Valley Crest are outstanding. I am there every day with my wife and I see how they meet the residents needs with a cheerful smile and attitude. Caring for someone who has fading memory or has lost it all is difficult to say the least. I have never seen any of the staff lose their temper or lose their patients. I've seen some residents hit or push staff members and the staff member would calm them down with loving care. Your love ones will never get the care that you would give them at home but I feel that Valley Crest is the next best place. I have looked at a lot of the nursing homes here in this area and Valley Crest is the one for my wife. My wife has been on a down hill slide with dementia for the last ten years so I have been in most care facilities in our area. If your love one has a memory problem and you see that you will have to place them in a home I would suggest that Valley Crest is the first place to look.

Things seem to be going pretty well here. The staff is attentive and thoughtful. The facility itself is nice, clean and well maintained. The other residents here are very nice too. So far, this has been a pretty pleasant experience at Sunlit Gardens.

Whenever anybody walks in to Pacifica Senior Living Sierra Vista, they are welcomed in warmly and lovingly. I love that it is not too big and not too small. They are taking really good care of my mom. Since they are not too big, they are able to give my mother the level of care and attention that she needs, which she did not have at a previous place. Everything about it has really been very good and I highly recommend them.

So far I am very happy as is my Dad. A great home at a good price.

The staff have not been responsive to my requests and concerns to the point where I had to reach out to your staff to help me. I have sent multiple emails with no response. Also, I am not confident my dad is getting his medications when he is supposed to.

Generally care is good. They will be changing management in November. There have been a few times when we have had some challenges. Management took care of it right away. They have tried hard to hire staff. The complaint of the young people is it's too much work and they quit. I am generally satisfied. We’re all human and no place is going to be perfect. Example : My husband's meal delivery was late. They check on him every two hours as promised. He gets his bath as promised. Caregivers are friendly and helpful. Management is more than helpful.

They treat your family like family, they do not go there and act like it is a job, they act like they are caring for their family. Do NOT wait to place your loved one in a facility like I did, my mother was too far along to be able to participate in most activities :/ she could not enjoy everything that Sunlit had to offer.... But even at her stage placing her there meant that I could go visit daily and be her daughter again for her last few months not her caregiver that she didn't want help from. The chef and crew make amazing home cooked meals every day, I fed my mom there daily and was always so happy about the meals, great variety and very good! I did love sunlit, I am glad that I took my mom there, I wish I had sooner. Only downside I saw was a continuous understaffed problem in my mom's building, very stressful for the caregivers, but they still gave amazing care.

The Director is wonderful. Kind, caring what's to make sure you're happy. Staff is always very friendly and a smile onto face.

They seem to get to know each one of the patients in order to assist them properly. I would and have recommended them to others.

The staff of The Gardens of Riverside are friendly & caring. I wish there were a higher ratio of caregivers to residents. The caregivers are unable to promptly attend to every residents' needs. Often I had to wait for a caregiver to return from a lunch break in order to help my mother to the bathroom. The other 1 or 2 caregivers there, had to stay watching the main floor area. The caring staff does their best.

I know there is probably no way to make the cleanliness and meal issues any better without charging twice the price, so I feel a little guilty about those numbers. Bottom line, the Gardens took good care of my stepdad in a very bad situation. We had to move him and mom to different facilities (they both lied to us about the situation for so long that we then had to make an emergency move and there was no room in the memory care facility at her place), and the staff was very kind to my mom when she visited him, even though we all knew that her presence made their job much harder.

There was an issue the first time, where they failed to get his laundry done for the whole visit, which was a problem when he ran out of clean clothes. This second time, they failed to fix his shower for a whole week, so he didn't get a shower that whole time. The facility is so beautiful and comfortable, it feels like a lovely retreat. The bedrooms are tiny, but this helps encourage people to get out and engage with the community. The staff were so warm and made my dad feel like he mattered. I love that he got quick responses when using the call button they provided.

The staff is friendly and seems to care for everybody here no matter what their situation is. The meals were suffering for variety, but now they've got a new manager in the kitchen and the meals seem to be getting better and better each day.