Tarrytowne Estates Management LLC

Safety an issue. Managers did not act fast enough after repeated concerns. Also, problems in dining ie food took to long to be served.

Our experience at this facility was not good. They have no security (sign on the front door tells delivery drivers to proceed directly to the residents apartment), the food looked like hospital food and there was almost always a smell of urine as we walked in. I would not recommend this facility to others.

Mother lived there from 2014- 2015 and was robbed by the daughter of a resident who was allowed to live on premises rent free with no lease at her parents apartment. She was a convicted felon out on parole. Local management hands were tied by "corporate" and it finally took me having the person arrested to keep her off the premises. Oh and my mother ended up passing away thanks to the trauma. I'm sure someone will reply to this posting and say they have all sorts of safety measures in place but even after the thief admitted to management she stole the drugs from my mother and had done so on several occasions they still let her stay. Once I caught her on camera she admitted she was the one who had been stealing the medication from my mother for over a year on and off. Like many of the other reviews, I initially found the complex to be pretty and the apartments( the new ones at least) to be a good value for what you received. The location is a nice neighborhood. The food went downhill from when my mother 1st moved in but was still okay. I really liked the place until this situation happened and I hesitated to even post anything but the more I thought about it the more I thought people should know what happened.