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7.3

Review Score

204 reviews
5 communities
Starting from $X,XXX/mo

Surpass Senior Living community listings

Showing 5 communities
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The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

Starting at$X,XXX+ monthly
Photo of The Heritage at Twin Creeks
11
11 Photos available
10
10 Floor plans available
8.6
Review Score
66 reviews

Recently new ownership and new executive director. Will be third since we have been there. Many staff changes, takes longer than I would expect to respond to some emergencies when pendant is pushed.

Provides: Assisted Living, Memory Care

Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged...

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Parkside Assisted Living and Memory Cottage

2595 Harbor Blvd, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.7
Review Score
36 reviews

The building is ran very well from top to bottom. The wellness director is amazing and handles everybody's needs in a timely manner.

Provides: Assisted Living, Memory Care

Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...

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The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

Starting at$X,XXX+ monthly
33
33 Photos available
4
4 Floor plans available
7.0
Review Score
23 reviews

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do...

Provides: Assisted Living, Memory Care

The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...

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Carrollton Gardens

1029 Seminole Trail, Carrollton, TX 75007

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
7.0
Review Score
27 reviews

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his...

Provides: Assisted Living, Memory Care

Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...

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The Ivy of McKinney

3392 Medical Center Dr, McKinney, TX 75069

11
11 Photos available
6
6 Floor plans available
5.3
Review Score
52 reviews

Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well...

Provides: Assisted Living, Memory Care

Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with...

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Viewing 1-5 out of 5 communities

Reviews
for Surpass Senior Living

7.3
Review Score
204 reviews

Review Score

204 reviews
7.3

Out of 10


5 star

50%

4 star

26%

3 star

10%

2 star

7%

1 star

10%

A Place for Mom has scored Surpass Senior Living with 7.3 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Surpass Senior Living has 204 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
100
52
20
13
19
Date Submitted
11
15
36
Reviewer
21
121
49
12
Care Received
80
124
41-60 of 204 reviews
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5.0
anonymous - Toured community
Assisted Living
January 13, 2022
Verified Review
Tour of Parkside

We had a great tour with Parkside Assisted Living and thought it seemed like a wonderful facility to be in. All the staff were very friendly and helpful.


5.0
The Cochrane Family - Family/Friend
Assisted Living
December 31, 2021

Love park side everyone is friendly and loving. We know mom is safe and well taken care of.


5.0
Robert D - Resident/client
Assisted Living
December 31, 2021

Staff is very caring. Answer any questions that I might have. All rooms and common areas kept very clean. Very satisfied.


5.0
Carolyn H - Family/Friend
Assisted Living
December 31, 2021

Parkside does a really nice job taking care of my mom. The facility is always clean and welcoming, and the staff is wonderful. Not only do they take care of physical needs, but they take the time to sit down and visit with the residents. They truly care! They have activities designed for residents with memory issues and accommodate them beautifully. Love this place!!


5.0
Nancy W - Family/Friend
Assisted Living
December 31, 2021

Extremely pleases with the compassionate, individual care provided too out mother. The facility is clean, newer and spacious. Staff is attentive and caring. I can't say enough positive things about this facility.


5.0
Burma W - Resident/client
Assisted Living
December 31, 2021

I think the staff here does a great job. [name removed] is great very caring and good and helpful.


5.0
Barbara R - Resident/client
Assisted Living
December 31, 2021

Great!


5.0
RI - Family/Friend
Memory Care
October 20, 2021
Verified Review
Would Definitely Recommend

They're friendly. They're polite. My husband is always nice and clean. When you go into some of these places, it smells and is yucky. That is not the case at Parkside. It is very neat, and I really like it.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Mary S - Family/Friend
Assisted Living
October 12, 2021

I feel so comfortable here and I know mom is safe in their care. She is always clean and happy when I pop in to visit her. Great choice.


5.0
Anonymous - Toured community
Assisted Living
June 30, 2021
Verified Review
My Review of The Ivy McKinney

I like the community. The people were nice. Good for an older person. The layout was nice with nice sized rooms.


5.0
Diane F - Family/Friend
Assisted Living
June 25, 2021

My mom lived at Villagio of Carrollton for 3 years. They took excellent care of her. The staff is loving and kind. I appreciate how well they treated my mom and our entire family.


5.0
Lynn D - Family/Friend
Memory Care
May 27, 2021
Verified Review
A great place for mom

The staff at Parkside are very pleasant to be around, they actually interact with the residents and you can tell that they truly care. My mother is getting much better care here than she was at her previous facility. The staff members are all extremely friendly even down to the maintenance man. I would recommend them to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Roger - Family/Friend
Memory Care
September 28, 2020
THANK YOU!!

I’d like to start by stating how grateful we are for all the help, service, love, and sacrifice that you and your staff put forth when it came to my father’s transition to your facility. Of course we would have much preferred for him to be there at The Heritage at Twin Creeks for months or even years…but that was not God’s plan for him. You certainly have thankless responsibilities that are rarely recognized until a family needs your assistance. We understand there must be a balance between the business side of running a profitable organization along with the caring side of wanting to take care of your residents as best as you can. It’s important for me to let you know…never once did I feel like my father nor our family represented just another filled room…and I truly appreciate it!! We are confident that dad is home with our mom, rejoicing with old friends, and waiting anxiously for us to join them when HE calls us home, as well. Maybe too wordy, now…but THANK YOU!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Max and Bonnie S - Resident/client
Memory Care
July 30, 2020
Grateful for Villagio

My wife and I moved here about 1 1/2 years ago. She needed more care and I just needed a nice place to be with her. The good news is she is doing great and as the saying goes happy wife, happy life. We have no complaints. The caregivers do so much for us, we are very grateful to have found Villagio. The activity director is wonderful too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Greg A - Toured community
Memory Care
July 10, 2020
Quality and a fair price

I toured this community and was very pleased with what I observed. My mom is currently in the hospital and then it looks like rehab, but our plan is to bring her here afterward. It's close to home, they did a great job helping me understand everything and the residents I observed appeared well and seemed to be happy. I'm anxious to get mom settled. Also, the price is very fair for the marketplace.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
E R - Resident/client
Memory Care
July 10, 2020
I am happy

I have been at Villagio of Carrollton for a year now...time sure flies. I wasn't sure about moving into a senior home, but it has been a good thing for me. They make sure I'm taken care of, I get help I need. There are plenty of things to do and the staff is very good too. I do like the food, it's home made. I am happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Dorothy S - Resident/client
Memory Care
July 10, 2020
Villagio is wonderful!

I am a resident at Villagio of Carrollton. I love everything about this community. The best thing for me is the activities we do. The art projects really are my favorite...The activity director pays attention to what we enjoy and makes it happen. I also like that I can have time to myself or join in if I want to. And the food is really good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Asa H - Resident/client
Memory Care
July 7, 2020
Great Place

I'm [name removed] and I am a resident at Villagio of Carrollton. They take good care of me here. I am always able to do something from bible study and singing hymns to planting flowers and vegetables in the garden courtyard. I like the food and my room is very comfortable. It's a good place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


5.0
Suzanne Glenn - Family/Friend
Memory Care
June 1, 2020
Verified Review
A good provider of respite care

My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

5


5.0
Jim Davis - Toured community
Memory Care
April 20, 2020
Great community

Hello I took a tour with [name removed] and she was able to show me the community over the internet. Since this whole Covid stuff I had to sit on the patio and tour the community from there. However I was able to meet all the management team and ask lots of questions. They were very kind and helpful I am thinking about moving my mother in their once she gets done with rehab. They even let me sample what the residents had for lunch. It was really good. I met one of the residents who talked to me over the video chat while the tour was going on. I am looking forward to getting to see the inside of the community once it opens. They still have lots of activities going and spend time with the residents. I spent a long time with [name removed]. Even the phone lady was really helpful.

Cleanliness

3.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 41-60 out of 204 reviews

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