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7.3
Review Score
920 Stockton Dr, Allen, TX 75013
Recently new ownership and new executive director. Will be third since we have been there. Many staff changes, takes longer than I would expect to respond to some emergencies when pendant is pushed.
Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged...
2595 Harbor Blvd, Port Charlotte, FL 33952
The building is ran very well from top to bottom. The wellness director is amazing and handles everybody's needs in a timely manner.
Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...
14300 N Portland Ave, Oklahoma City, OK 73134
My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do...
The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...
1029 Seminole Trail, Carrollton, TX 75007
Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his...
Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...
3392 Medical Center Dr, McKinney, TX 75069
Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well...
Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with...
Review Score
204 reviewsOut of 10
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4 star
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A Place for Mom has scored Surpass Senior Living with 7.3 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Surpass Senior Living has 204 reviews with an average "overall experience" of 3.9 out of 5.
We had a great tour with Parkside Assisted Living and thought it seemed like a wonderful facility to be in. All the staff were very friendly and helpful.
Love park side everyone is friendly and loving. We know mom is safe and well taken care of.
Staff is very caring. Answer any questions that I might have. All rooms and common areas kept very clean. Very satisfied.
Parkside does a really nice job taking care of my mom. The facility is always clean and welcoming, and the staff is wonderful. Not only do they take care of physical needs, but they take the time to sit down and visit with the residents. They truly care! They have activities designed for residents with memory issues and accommodate them beautifully. Love this place!!
Extremely pleases with the compassionate, individual care provided too out mother. The facility is clean, newer and spacious. Staff is attentive and caring. I can't say enough positive things about this facility.
I think the staff here does a great job. [name removed] is great very caring and good and helpful.
Great!
They're friendly. They're polite. My husband is always nice and clean. When you go into some of these places, it smells and is yucky. That is not the case at Parkside. It is very neat, and I really like it.
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I feel so comfortable here and I know mom is safe in their care. She is always clean and happy when I pop in to visit her. Great choice.
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
I like the community. The people were nice. Good for an older person. The layout was nice with nice sized rooms.
The Ivy of McKinney in McKinney, TX
3.7
(52 reviews)
My mom lived at Villagio of Carrollton for 3 years. They took excellent care of her. The staff is loving and kind. I appreciate how well they treated my mom and our entire family.
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
The staff at Parkside are very pleasant to be around, they actually interact with the residents and you can tell that they truly care. My mother is getting much better care here than she was at her previous facility. The staff members are all extremely friendly even down to the maintenance man. I would recommend them to others who are looking.
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I’d like to start by stating how grateful we are for all the help, service, love, and sacrifice that you and your staff put forth when it came to my father’s transition to your facility. Of course we would have much preferred for him to be there at The Heritage at Twin Creeks for months or even years…but that was not God’s plan for him. You certainly have thankless responsibilities that are rarely recognized until a family needs your assistance. We understand there must be a balance between the business side of running a profitable organization along with the caring side of wanting to take care of your residents as best as you can. It’s important for me to let you know…never once did I feel like my father nor our family represented just another filled room…and I truly appreciate it!! We are confident that dad is home with our mom, rejoicing with old friends, and waiting anxiously for us to join them when HE calls us home, as well. Maybe too wordy, now…but THANK YOU!!
5
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The Heritage at Twin Creeks in Allen, TX
4.1
(66 reviews)
My wife and I moved here about 1 1/2 years ago. She needed more care and I just needed a nice place to be with her. The good news is she is doing great and as the saying goes happy wife, happy life. We have no complaints. The caregivers do so much for us, we are very grateful to have found Villagio. The activity director is wonderful too.
5
5
5
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5
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
I toured this community and was very pleased with what I observed. My mom is currently in the hospital and then it looks like rehab, but our plan is to bring her here afterward. It's close to home, they did a great job helping me understand everything and the residents I observed appeared well and seemed to be happy. I'm anxious to get mom settled. Also, the price is very fair for the marketplace.
5
5
5
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5
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
I have been at Villagio of Carrollton for a year now...time sure flies. I wasn't sure about moving into a senior home, but it has been a good thing for me. They make sure I'm taken care of, I get help I need. There are plenty of things to do and the staff is very good too. I do like the food, it's home made. I am happy.
5
5
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5
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
I am a resident at Villagio of Carrollton. I love everything about this community. The best thing for me is the activities we do. The art projects really are my favorite...The activity director pays attention to what we enjoy and makes it happen. I also like that I can have time to myself or join in if I want to. And the food is really good.
5
5
5
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5
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
I'm [name removed] and I am a resident at Villagio of Carrollton. They take good care of me here. I am always able to do something from bible study and singing hymns to planting flowers and vegetables in the garden courtyard. I like the food and my room is very comfortable. It's a good place.
5
5
5
5
4
Carrollton Gardens in Carrollton, TX
3.8
(27 reviews)
My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.
5
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3
5
The Ivy of McKinney in McKinney, TX
3.7
(52 reviews)
Hello I took a tour with [name removed] and she was able to show me the community over the internet. Since this whole Covid stuff I had to sit on the patio and tour the community from there. However I was able to meet all the management team and ask lots of questions. They were very kind and helpful I am thinking about moving my mother in their once she gets done with rehab. They even let me sample what the residents had for lunch. It was really good. I met one of the residents who talked to me over the video chat while the tour was going on. I am looking forward to getting to see the inside of the community once it opens. They still have lots of activities going and spend time with the residents. I spent a long time with [name removed]. Even the phone lady was really helpful.
3.5
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The Heritage at Twin Creeks in Allen, TX
4.1
(66 reviews)
There are 5 total Surpass Senior Living Facilities.
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