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7.3

Review Score

204 reviews
5 communities
Starting from $X,XXX/mo

Surpass Senior Living community listings

Showing 5 communities
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The Heritage at Twin Creeks

920 Stockton Dr, Allen, TX 75013

Starting at$X,XXX+ monthly
Photo of The Heritage at Twin Creeks
11
11 Photos available
10
10 Floor plans available
8.6
Review Score
66 reviews

Recently new ownership and new executive director. Will be third since we have been there. Many staff changes, takes longer than I would expect to respond to some emergencies when pendant is pushed.

Provides: Assisted Living, Memory Care

Recognized as the best location in town, Allen's premier assisted living and memory care community specializes in a holistic approach to wellness, including individual resident customization of our proprietary Seven Dimensions of Wellness. A resident thrives when they feel connected and engaged...

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Parkside Assisted Living and Memory Cottage

2595 Harbor Blvd, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
8.7
Review Score
36 reviews

The building is ran very well from top to bottom. The wellness director is amazing and handles everybody's needs in a timely manner.

Provides: Assisted Living, Memory Care

Would you like to love where you live? If you answered yes, then Parkside Assisted Living & Memory Care is for you. We are challenging what people think Assisted Living and Memory Care should be and delivering a quality lifestyle not seen before. Our open concept cottage floor plans offer...

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The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

Starting at$X,XXX+ monthly
33
33 Photos available
4
4 Floor plans available
7.0
Review Score
23 reviews

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do...

Provides: Assisted Living, Memory Care

The Gardens at Quail Springs is a unique community that offers a comfortable environment for daily living, personalized support services, and interactive activities. Our focus is on promoting wellness and independence through individualized care plans.Over the past year, we have made some...

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Carrollton Gardens

1029 Seminole Trail, Carrollton, TX 75007

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
7.0
Review Score
27 reviews

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his...

Provides: Assisted Living, Memory Care

Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the...

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The Ivy of McKinney

3392 Medical Center Dr, McKinney, TX 75069

11
11 Photos available
6
6 Floor plans available
5.3
Review Score
52 reviews

Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well...

Provides: Assisted Living, Memory Care

Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with...

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Viewing 1-5 out of 5 communities

Reviews
for Surpass Senior Living

7.3
Review Score
204 reviews

Review Score

204 reviews
7.3

Out of 10


5 star

50%

4 star

26%

3 star

10%

2 star

7%

1 star

10%

A Place for Mom has scored Surpass Senior Living with 7.3 out of 10 using our proprietary review score based on 36 reviews in the last 2 years. Over all time, Surpass Senior Living has 204 reviews with an average "overall experience" of 3.9 out of 5.

Overall Experience
100
52
20
13
19
Date Submitted
11
15
36
Reviewer
21
121
49
12
Care Received
80
124
21-40 of 204 reviews
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5.0
Donna Y - Family/Friend
Assisted Living
April 4, 2022
Verified Review
I would recommend

I think that the staff work really hard at this community and that it is a good environment. They work really hard to make the care individual for each resident and their needs. The meals are great and the chef is very accommodating to the residents and their needs. This is a place I would put my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

4.5

Staff

5

Value for Cost

5


5.0
Loraine - Family/Friend
Assisted Living
March 21, 2022
Verified Review
A Comfort Level Knowing My Loved One is Here

I believe this is one of the best communities in the area. One of the reasons I picked this place is that the residents were talking, laughing, and enjoying themselves. The staff are great to work with. Anything the family needs they are willing to assist the family and residents. There is an hourly listing of activities for the residents to choose from. There are some activities that the residents will sign up for and others they can just show up for. The memory care activities are able to keep the residents actively engaged. There is a monthly family night, and there is a newsletter sent to family. There is transportation for the residents to use for field trips.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Katherine R - Resident/client
Assisted Living
March 15, 2022

I have been here since [date removed]. The people that work here knew my name from day one. Everywhere you look going down the hallway you see interesting things to look at. Everything is always very clean. I have been on the bus many times and everything is very busy. My son wanted me to come. He has lived for 50 years nearby.


5.0
Anthony A - Industry reviewer
Assisted Living
March 15, 2022

The Heritage at Twin Creeks is a great place for seniors. The staff goes above and beyond in ensuring the comfort and respect that the residents deserve. The building is always clean and there is a lot of activities for residents to engage in. I will 100% recommend this place.


5.0
anonymous - Industry reviewer
Assisted Living
March 15, 2022

Amazing staff, always helpful with smiles on their faces. Facility is always clean.


5.0
Charlotte P - Industry reviewer
Assisted Living
March 15, 2022

Great place to place your loved ones. Offers great care and activities. Friendly atmosphere.


5.0
anonymous - Industry reviewer
Assisted Living
March 15, 2022

Such a beautiful place for these residents! They are well cared for and live happily.


5.0
Winnoa R - Resident/client
Assisted Living
March 15, 2022

I like the activities and the caregivers. I would tell people to live here. Enjoy the people here.


5.0
Rose W - Industry reviewer
Assisted Living
March 15, 2022

I have been here long now working as a caregiver stayed with residents and my other staff. Worked together and Heritage is role model to me. I wish to stay long and communicate with more and welcome all. Thank you


5.0
Kaycee C - Toured community
Assisted Living
March 15, 2022

Great staff with fun activities always scheduled. Great care of residents and always a clean facility. Highly recommend for any loved ones.


5.0
Lee M - Resident/client
Assisted Living
March 15, 2022

I've enjoyed being here and have made good friends here. The staff takes really good care of me. I feel like they take time for us and make sure we are always in good shape. Thanks for the good care. Also the staff always keeps everything clean and takes care of us.


5.0
Shaun B - Industry reviewer
Assisted Living
March 15, 2022

Nice place to work


5.0
Christopher L - Industry reviewer
Assisted Living
March 15, 2022

I love working here everyone is friendly and will help you in an y way that they can. I'm glad I chose The Heritage at Twin Creeks, nothing but love.


5.0
Suhal C - Industry reviewer
Assisted Living
March 14, 2022

I work this almost 5 months. I love this place because everyone is very helpful. I recommend this place to anyone.


5.0
Daniel B - Industry reviewer
Assisted Living
March 14, 2022

I love the environment that I work in. My co-workers are great to work with. Also the residents are really cool!


5.0
Jane L - Resident/client
Assisted Living
March 14, 2022

My husband and I have lived here about one year and are very happy here. The staff is wonderful, the food is good, and the environment is exceptional.


5.0
Sandra S - Resident/client
Assisted Living
March 14, 2022

I have spent most of my days at The Heritage at Twin Creeks. From what I can tell I love it.


5.0
Lynn B - Resident/client
Assisted Living
March 14, 2022

I like everything about this community. I believe my family and friends live here.


5.0
John B - Resident/client
Assisted Living
March 14, 2022

He would like/tell his family and friends to live here. Very friendly.


5.0
anonymous - Family/Friend
Assisted Living
March 3, 2022
Verified Review
My tour review

I felt like i should have went with this community due to the better rating at this community. I was for sure more interested in this community however, there was something about the other community that made me want to go with them instead.


Viewing 21-40 out of 204 reviews

Frequently asked questions

There are 5 total Surpass Senior Living Facilities.

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