Spring Hills

They took really good care of my mom in her last days. It's a good option aside from a rest home where they basically take everything you have. I was very pleased with Spring Hills. They had activities, and would take my mom to the rec room to play cards and games and things like that. It was kind of pricey, but a good value. They took good care of her.

[name removed] who gave the tour was great, she was very personable and followed up with us. Here, you get 1/2 the square footage for a higher price compared to others we were looking into. It is a smaller facility too and it felt cramped, especially in the hallways. It was depressing and not a good fit.

I toured this community for my mother and was very impressed with the staff, the facility and the food! We look forward to moving mom to this beautiful facility!

Our first impression right away was just how friendly the staff members where. They brought so many different ideas to the table, they were always available and always were willing to help out. During the first week of her adjusting they called us everyday to keep us updated and that was something we really appreciated.

I would recommend that your loved one be able to speak to the caretakers. It would be nice for the staff to be able to care for the hygiene of my loved one more frequently without having to be asked. The community is very friendly and beautifully decorated inside.

The location of Spring Hills really drew us in, as well as the price it was one of the cheaper communities we had found. We have been extremely happy with everything so far. The facility itself is very very nice, and the staff members are really friendly.

We had a great tour with Spring Hills Cherry Hill, the staff spent a lot of time with us answering our questions. It was a very nice place but the rooms are single rooms and we were looking for more of an apartment looking space.

The first impression we had right away was how clean and well kept the community it. Based on our experience so far we would recommend the Spring Hills Somerset community to others.

I liked Spring Hills Singing Woods. I liked the staff that we met. We didn't get to see the memory care unit on our tour though, due to Covid. And I didn’t want to make a decision until we saw it. But I have a friend whose loved one - who is very particular - is there, and they like it.

Everything seems to be going really good so far with the meals and dining service, and our loved one is kept busy with activities. It is expensive, but compared to others in the area it is no higher or no less. Also the location is key, it is right next to everything our loved one would need.

I have no regrets at all with placing my loved one here . Her apartment is clean and she is clean and the community is very bright and cheery and not dreary like other communities. There are some staff that are very cheery and great and then there are others that are a little more standoffish and I feel like just trying to get to know me better. They are really on top of the care services, my loved one wandered off early in the morning and we got a call that morning to put a wander guard on her and within 24 hours it was done to make sure that she was good and taken care of. This community is very responsive and the staff are on it right away. They had a visitation regulation and it was a little hard they listened to feedback and now the hours have increased with a few other rules to protect the residents. They for sure listen to what the families have to say. They also have a nice selection of food for the residents. They have activities like piano and sing a longs, and bingo. My loved one would like more movie nights and card games but with more staff this may change. This was one of the most affordable places that I found in my search.

We chose Spring Hills Somerset because when we walked in we felt comfortable. [name removed] the communications director was a big part of that she is amazing. The room sizes here are adequate for her needs. The staff have been extremely friendly and they try so hard to engage with the residents. I do think that they need to update some things such as the laundry and the food information, they could be clearer. I would absolutely recommend to others looking and already have.

We spoke to this community about senior care and they were very informative and professional.

Our family had a virtual experience, and it was really nice. They were able to take us around the community and see different rooms.

Thank you for providing a personal touch with our family as we searched for an Assisted Living Home for our mother. We were impressed by your team’s proactive engagement with our family; the ease of reviewing and learning more about all support services (PT, OT, Medication Management) as mom ages; and, most importantly, the intentional efforts to support Mom’s desire to have as much independence as possible, with caring staff at her side as needed. We were equally impressed with the social and recreational activities available, as well as the excellent dining options. We look forward to our continuing relationship with Spring Hill.

Really like the apartments and the staff - [name removed] is so nice! Love how close it is to our home. If we can make this work financially, it's a real possibility.

Our tour was wonderful, and I wanted my loved one to pick this one. I liked that the room was a little bit bigger, and it wasn’t a high-rise environment. There were just three floors. The people were friendly enough. The virtual tour was good under the circumstances. I would have rather had an in-person tour, but the times and the pandemic just didn’t allow for that.

Spring Hill is very clean and the staff members are very friendly. The meals are excellent, and they are starting to bring back the activities, they are doing the best that they can., The facility has been very accommodating within the covid guidelines for visitations. Their communication has been really good regarding everything with covid.

From what we could see of the community it was very clean, and the care services they provided were good. They did have a lot of activities to offer, our loved one just did not always participate. The value is more reasonable and we would recommend this community to others.

I feel the community has done a good job of containing the spread of the virus. They have been conservative of their planning. Unfortunately like activities have not been available, but this is to prevent the spread of COVID. They have had some staffing issues. I don't know of any community that hasn't. There are no discounts when staffing levels aren't provided. The wait times for care has increased.