Sinceri Senior Living

Director was very helpful and I found Layton Terrace was pretty much what I am looking for.

Really liked this one, This is at the top of our list

Thought mother might have some trouble finding her way around. the hallways seem to wind around alot. Too many options on where to go.

It wasn't as warm and inviting as Silverado but the people seemed very attentive.

I thought the activities were great and the approach to letting them live in their reality when possible was good. The app for seeing what activities he did was nice too. There would be pictures sometimes.

The staff was very helpful, and friendly. They had a huge amount of staff turnover up to executive director. Overall, they did a pretty a good job.

I toured Carver Heights Estates Senior Living and it was an older facility. We wanted Carver and they wanted us, however unfortunate, as our deadline got closer they did the evaluation and it took too long for them to get back with us. When they did get back with us, they realized my dad was not a good fit. They couldn't deal with his high level of care which really was not informed by us, because we had the impression the whole time that they could take him. They did mention that they needed to do an evaluation before accepting him, but it took days before we got an answer. I was then under the crunch of having to find another place before he was released from the hospital's rehab. Carver was the closest community to our house and they told us they couldn't accommodate his high level of care, although they gave the impression that they could.

The staff members overall friendliness is a definite plus, they are very nice to our loved one and to us when we come to visit. Our loved one really enjoys speaking with them and she likes being at Layton Terrace which is really important. We would definitely recommend them, but they could work on a few improvements. Sometimes the response time when our loved one needs assistance is slow. When the dining hall is shut down due to covid and the meals are being delivered, a few times they have forgotten our loved ones food. They have activities, but the recreationally activities we do wish was also geared towards those with onsite memory loss even if they are still on the independent side.so the billing can be a little bit inconsistent.

I felt like it was not a true representation, when you speak to them they don't tell you what's going on. Activities for memory care are not very good and the staff doesn't really take that much of an interest in the residents who are in memory care. We are trying to work through some issues, and if it wasn't such a dramatic change for my loved one, I would've moved him by now. I will say that the director is trying and doing what she can to accommodate and change things for my loved one.

I toured Arrowhead Lodge Senior Living and I chose another community based off of my first impression here. Arrowhead didn't have that open, airy, and comfortable feeling I was looking for. It just wasn't a good fit for my loved one.

we did a Virtual tour with this community. It was very informative and they answered all our questions. the tour was good but i understand that at the time the restrictions, but I would have like to seen some of the community.

It is a nice facility, I have found the staff to be cooperative in problem solving and meeting my mother's needs. I think they have staff turnover and some variability in the quality of staff. The food is pretty good and that matters a lot to my mom. The allow us to bring in additional personal caregivers and they are willing to work with them. We chose this community because I liked the setting and they were able to provide the level of care she needed. It is also an all inclusive price and they have a commitment to aging in place.

Not the best but it's better than most. Mother is 92 and has arthritis very bad. None of the activities interest her. She cannot walk very far, so outside activities are not for her.

This is my first experience dealing with assisted living so I have nothing to compare it to. In general having so many independent “venders” ( physical therapy, hair salon, visiting doctor, pharmacy, etc) lends itself to communication problems, especially since there is no easy way to contact them individually. Having just one main phone number (receptionist) with questions has resulted in too many 3rd party communication errors. It seems everything gets pushed down to the aides or nurses to handle. And there are so many of them, with turnover issues, it’s difficult to obtain consistent care. I believe it’s up to management to develop a workable communication system, online perhaps, that can consolidate/summarize communication, care, and billing reports that families can access so that they are better informed. Beyond that, I’m grateful to have found a place that provides my father with a safe environment and help with daily care needs such as dressing, house keeping, entertainment and nutritional needs.

First off I want to say that this community is nice we just had a horrible experience due to the lack of nursing care. They have a nurse but she isn't full time and then she was hardly there at the times she was supposed to be. My mom had a wound on her foot and they failed to let me know that she had this sore and it turned into a bone infection and she had to be in the hospital and then rehab. Mom loved the ambiance and the daily activities they offered and they have christian activities like Hymn singing. The food wasn't that great. Everything seemed to be orderly and clean. I just think if a place has a nurse they should do wound care on the elderly.

I toured Elmcroft while I was looking for a community to move my mother into. It was a nice community, but we were, over all, not very impressed. It was a clean, homey community, but we were looking for something more upscale to suit my mother’s needs, and we ultimately chose another place for her. However, Elmcroft may be perfect for families looking for a community that feels like being cozy and at home

Dad still drives so this wouldn't have been a good location for him it is not in a familiar area for him. We liked the community although it was smaller. The rooms we saw were a little bigger than others. The staff was very friendly super nice.

I had recently taken a tour of this community for my father and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the property and thought the staff did a great job with the overall presentation. They just did not have the memory care that my dad would have needed.

The person that took us on tour was nice. This community looked clean. This is a larger community and I felt it would not work for my loved one.

The community looked nice when we visited. This community offers a monthly meeting for family members of Alzheimer residents. I was not impressed with the person that took us on tour as they bad mouthed another community we had already looked at.