Sinceri Senior Living

The food is good. I am impressed that they always remember my name. They're so friendly. I love the atmosphere. It's so beautiful, I couldn't ask for better.

I toured this facility and it wasn't what we were looking for. It didn't feel as homey. They did have in house Physical Therapy, which was great. But overall, it felt more like an insitution/skilled nursing feel. Not the best fit for us.

Everybody was very friendly and helpful. It was a nice, pleasant facility. The staff is knowledgeable. The problem was that their initial assessment of my loved one's condition was not thorough enough, and/or they did not communicate thoroughly enough to me. His care needs ended up being greater than they could handle - he needed much more 1:1 attention. Also, the doorways and bathrooms are not ADA compliant. You can't get a walker/wheelchair into the bathroom, and there were no safety bars in the bathroom other than in the shower. The staff were all very compassionate, and they gave me a refund. So as far as their intentions, they were excellent. They truly wanted to get to know us. They were very accommodating, and very patient with my loved one. The head RN was very responsive. If I ever called about anything, they would be in touch with me immediately. I think it just wasn't the right placement for him. Had he been in better physical condition, I wouldn't hesitate to take them there.

Cleanliness is good. They started off friendly, but then they changed. They fed my loved one, and made sure that they ate. My loved one did not like the food. They had a lot of activities but my loved one did not participate. It was too much money. My loved one loved the place. Be there with your loved ones, and interact with them ,if you put them in a facility. They cared about each other there.

Of all the places I looked at - the mission statement, the leaders, and many of the individual contributors have probably the best philosophy I've ever seen. I really struggled in the decision to even place my mom in a facility, and this particular place is the best I could find. In particular, the leaders who work there, the administrator [name removed] and the director of nursing [name removed], are phenomenal and amazing. They treat every single resident with respect and dignity. The staff definitely uses them as role models and if it wasn't for them, I don't think the place would be as excellent as it is.

They have messed up our bill for the last 3 months now. The coordination seems to be lacking. My loved one was hospitalized twice and he was supposed to be credited back partial for the care. This month we got charged for the whole last month and the month before. We keep trying to figure it out and I get the run around and it is just a big mess. That is my only real issue with them. Other than that I really like the facility - the activities are good and he gets good care.

We chose Lorain Estates because of the proximity from the facility to our house, the enthusiasm of the staff that I talked with was very good, and the cost was lower for a reasonable level of care. The staff tries really hard. They try to get her engaged and out to do things. I have also had more communication with them than our previous facility. I would say the staff is definitely the highlight of the facility. I would recommend them to others looking.

I really like the nurses, and medical assistants. They will try to come and get loved one to eat in the cafeteria. They are very compassionate and friendly. My loved one is happy. Apartment is one of the cutest apartments in the community. It's very homey and comfortable. The food is good for, what it needs to be. My loved one thinks the food is a bit bland but they prepare the food based on the needs of the residents. They have a calendar with activities, and sometimes will have live music. They have an activities room, where the residents can do jigsaw puzzles, and they have an indoor/outdoor area. It would be nice if they offered walking or light exercises, for the residents.

The place was very friendly. It seemed like a good place, for those in late stages of dementia.

Hi, I am doing good at HayCreek Lodge. I am glad that I chose this place to live in. Staff and residents are great. I am in independant living and have my car here. I have rented a garage space in the basement as it is easy to get to. The place is secure 24 hrs. We have a code to use to get in. There are only about 48 residents here and I know most of them already. There are a lot of fun activities here which I enjoy.

I would describe our experience with Lewis Park Estates as "efficient". We moved my dad out because he needed to transition to memory care. I wanted a memory care with more opportunity and more activities - which was the biggest thing.

This was my loved one's second choice, but outside views needed to be better.

Overall it has been a good experience so far, we are just still learning since this is a new journey for us.

Grand View was a relatively new facility when we toured. It seemed super nice as well and I probably would have put my loved one here if it was just a little bit closer. It was a little on the expensive side.

This was very nice and reminded me of a mid-scale hotel. It was quite pricey for us. They couldn't administer medications to the residents.

Rochester Estates is a lovely place. It has a small town feel; even though I think it's owned by a corporation, they've still maintained that small town feel. It feels like a community and a family while you're there. My mom was originally there for a respite stay. I was traveling while she was there and I called her a couple times. During those calls she let me know that she wanted to stay and how much she loves it. She said she didn't realize how lonely she was at home. Now she's there! We signed an agreement for her to be a permanent resident, and we moved her furniture in. During her respite stay she had a nice studio that came fully furnished. Other places required us to bring our own furniture, which I thought would've been difficult for a short stay. Rochester showed us their 1 bedroom and 2 bedroom apartments, but my mom really liked the studio that she stayed in. She said it was the perfect location and space. She really hoped that they allowed her to stay in that unit, because she loved it that much. We spoke to the director and they said she could stay wherever she wanted, and if she decided to move into a different apartment later on, she can. They were very accommodating in that regard. My mom became a widow in 2017, so we got her a cat as a companion. Rochester allows her to keep her cat there, as long as she can take care of it. I truly believe that if they wouldn't have allowed her to do so, it would've been a deal breaker.

It's a good community they've had some challenges with staff turnover that impacted the kitchen but overall mom is very happy there.

Hudson Creek is very welcoming and they're able to manage extremely difficult behaviors. They have good communication, which is normally done through phone call; but they also have an app where they upload weekly pictures of your loved one engaged in activities. Some of their activities include gardening, snow cones, and the Red Hat Society (red hat, purple dress club). It's easy to go on the app and see what's going on, but if there's ever an issue they do give us a call. My mother-in-law is currently in the hospital with several infections and illnesses, but they called to get our permission before taking her to the hospital. They could do a better job at helping the residents keep track of their belongings, as they've lost articles of clothing. Aside from that, the community is locked and secure, and I would recommend Hudson Creek to others.

This is a beautiful community. If your family member is not a fall risk it is a very nice place for them. The staff communication with the family was good. It would be nice to see to see more fall prevention technology in the resident's rooms, such as thermal imaging to alert the care staff of potential falls.

Our family had an in person tour and the tour experience was not bad it was just not going to be the best fit for our loved one. Their outdoor space is pretty much just sidewalks and there is minimal seating. We aren't sure if it was just the time of day or what but all the residents just seemed to be kind of wandering around and not being engaged. It was also super expensive.