Sinceri Senior Living

The Business office was top notch. The staff was friendly, helpful and knowledgeable. We picked this community because of reviews, and it was recommended by a hospital.

We are very pleased with the care of our loved one is receiving at Amberglen. The care givers are wonderful, the facility is clean and has a lot of natural light. My loved one really enjoys spending time in the courtyard.

I would appreciate some kind of input as to how my loved one is adapting (or not) to the day to day routines. We live out of the state so don't get there often. I guess it's my responsibility to inquire. Also, they will be installing WIFI in the near future. It would be great to have a tech person in house to help residents set up their email or whatever. Even TV can be confusing for some, depending on which services they have. Staff and residents are open and friendly. Food is very good. Services are available if the person feels confident or is aware enough to ask. It would be nice to have some newbie tutorials or meetings with set topics. They do have meetings for new residents but the residents are responsible for bringing up the topics. I think if they're new, they may not know what they don't know. And maybe include a relative where possible. I should add that the residents are assigned a buddy (resident who has been there awhile). The resident was really sweet but my loved one was not very responsive. My loved one didn't want to move out of their home.

I toured this facility. It was larger than we were looking for.

Our experience at The Pines has been wonderful. [Name removed] has been so helpful in transitioning my mother from another facility, finding the perfect room, and getting her settled. The staff and residents here are warm and thoughtful overall and my mom is beginning to feel at home. When we had an issue that needed dealing with, [name removed] acted immediately. The facility is very clean and has a fresh smell, which is often not the case with senior living facilities.

They have all done a great job, in all areas. Sometimes they are short staffed. My loved ones love the food, and have not been dissapointed. They have a lot of activites. They are going through a huge remodeling project, and it looks beautiful. We picked this community because, it was affordable, and within budget. It was a casual and relaxed atomosphere. I would recommend to other families. I would highly recommend A Place for Mom as a resource.

Winterberry Heights seemed like a good place. The dining room was beautiful. The rooms were good, although a little small. Overall, the vibe was very good. Our loved one's care needs decreased after we started looking, so we ended up in independent living at a different community since assisted living - understandably - is more expensive.

It's just okay. The people are nice. But we've had a lot of little confusions about finances/insurance/paperwork, and there have been some incidents with the other residents. I understand that everyone there has dementia and doesn't know what they're doing but wish they were able to supervise a bit more.

This is a nice place.

I toured this community and I liked it. It's very clean and staff is friendly. Our tour guide was very knowledgeable. Their only availability was shared apartments, so that didn't work for us. But otherwise, it was nice and we liked it!

We really do like the atmosphere of the community and the apartment rooms are comfortable. The food from what we have heard is good and well organized. Hopefully the activities can make some improvement - there is nothing after 3pm and during the days the activities are a hit or miss. The community is not but it could be cleaner, there will always be some good and bad things since it is not home.

Make sure that the resident knows going in that here are certain things that have to happen on their part. They have to give a little bit and can't expect people to come running immediately for every little thing. But it's a good place. The facility is very clean, and the people are very friendly. They have lost a lot of aides lately, so they're having issues with how quick somebody responds and gets to the room to answer call buttons. I know a lot of places are having issues with staffing right now. But the staff they do have are very loving and respectful of everyone. I haven't met anyone who is rude - they're all just as nice as can be. I've eaten meals with my loved one on several occasions, and the food was very good. They have plenty of activities. I just wish they would send someone around to invite/remind people to join in. I think the cost is reasonable, and it's definitely a much better place than others we have experienced as well as toured.

Positive : some of the staff is very nice and caring , also rooms have good size and are much nicer than the other facility that we were looking at Negative: they have raised price on us twice in last three months

Overall we've been pretty satisfied with Briar Glen. There's the usual problems I think you come up with anywhere you go - shortage of help, etc. But overall they do a good job with what they have.

When our loved one was on hospice the hospice team was wonderful and the nurses at Walnut Creek that were by our loved ones side were phenomenal, outstanding and extremely compassionate. We do understand when you are serving this many people at once it is hard to please everyone, but the meals and dining service could use some improvement.

It was a beautiful place. it seemed to be excelllent but they only had double rooms available, and my loved one needed a single room.

I toured Layton Terrace; it was a good tour, but the community wasn't a good fit for us. It was more formal and too expensive.

We chose Birchwoods at Canco because my mother appreciated having a small kitchenette in her room over not having one at all. It is hard to judge because they have been in lockdown due to covid right now but that is no fault of their own. She has only been here a few months but she seems to be adjusting well. Overall we would recommend the facility to others.

This facility is good and has met all of our expectations. It's in a great location. I really like that they encourage residents to be active and try to avoid spending their days in their rooms. The nurses are good and the staff is great overall. Before moving mom here, dad was her fulltime caregiver. It was a lot for him and he's relieved to know she's in a good place and being taken care of. Housekeeping does a great job. The food is good quality and variety. They offer activities and the director was great about explaining them prior to moving in, but mom hasn't participated in them yet. Communication with the family could improve. I have to initiate it and it's good when I do, but they don't reach out to me. I would recommend them to family and friends.

Things have been pretty smooth. Other residents are friendly. The staff are extremely helpful. Food is amazing, great chef. I've enjoyed all the new activities I've learned. I'm never bored.