SilverPoint Senior Living

I was impressed with the cleanliness and how clean it smelled. I've been in other facilities where patients are changed timely and the stench of dirty diapers fills the air. This was not like that at all. meals were cooked fresh and residents who were able to sit in the dining hall ate with everyone. everyone acknowledged our presence and made us feel welcome. the care was better than most places so I am pleased with the care. However, they were at times short-staffed and caused delays in providing timely care. for those who could participate, activities including singing, crafts and was quite enjoyable. [name removed] was provided great care in a private room and was a better value for the price than other places we looked into.

We were very pleased with our tour and meeting staff. When we brought mom to memory care, the staff were very kind and helpful. It was obvious to my husband and me that the staff exude a caring and loving attitude. We are very comfortable with mom being here and appreciate the staff more than I can say here! When we call to check o mom, they are kind and take the time with you on the phone. If they are busy and need to call you back, they are very responsive! WestMark is wonderful!

What we really like about The Westmark Senior Living is that they really make our loved one feel at home and we would recommend them to other families who may need a place for their loved ones

Initial tour was very thorough and showed all amenities available. Staff was very friendly and accommodating. Everything was explained to our satisfaction. Will recommend it to others. Access to facility was real good.

From the day a visited two months ago to today, I no longer have concerns for my mother’s care and support. Since my mom became a resident, the facility renovated floors, painted walls, and replaced lights. My mother tells me stories about her week as if she’s as if she is schoolgirl all over again. She’s done more in two months than the past two years after my father passed away. She made new friends and even won a dance contest. It is a facility where I could see myself one day.

Return of last month prorated funds kept by the corporation. It's going to take an attorney to fight this . Because of this I will not refer anyone. The resident care was good to excellent, but I would not recommend to anyone because as far as I'm concerned, they did not refund overpayments or prorated payments as stated in our contract. They are uncooperative and the facility does not help.

Mom was only there for a little over a month due to medical reasons. While she was there, I was pleased with the staff and community as a whole.

We moved my friend over to Elan after an exhaustive search of the area for a new assisted living. She needed more intensive care than what her current place could provide including chopped food and later on they would have to feed her. She had parkinsons and was in an advanced state. We moved her on [date removed] and they went out of their way to help her adjust to her new surroundings. As it turned out, we found out that we knew the chief administrator and chief nurse. Both had been at the old place where she lived and had left for new opportunities. They both were fantastic with the residents with their personal touch and empathy. We actually cried when they left. Unfortunately my friend passed a week later. Then we all cried. Elan is reasonable in cost and they care about the residents. Other facilities we toured were ok but most had double occupancy tiny rooms and cost the same for the services...they tailor everything to the needs of the individual.

The staff at Elan Corpus Christi is fabulous, which starts with the front desk to main staff, dining staff, to chefs. The add on care nurses, which my moms has, are over the top. Caring, loving and truly feel like family. House keeping is top notch. Her room is cleaned weekly, which is vacuuming mopping including total bathroom, also. Great service. Washing is included and daily even several days or sooner, if needed. Family night is once a month. Live entertainment and food provided by Elan. Elan is monthly themed decorated, which is so nice to see. The grounds around Elan are very well kept and manicured. The staff at the front desk is so helpful. If you have items shipped to a resident, Elan will deliver the items within the same day or next morning to the resident's room.

Your service was great for my husband. The staff were great and very friendly and professional. Unfortunately my husband was there for only 7 weeks before passing away. ELAN Corpus Christi community was exceptional clean, very knowledgeable on his needs. I would recommend this facility is very nice.

Everyone we have come in contact with have been kind and eager to help if we have questions. Very clean facility. The director visits the patients just to check on them. She keeps in contact with us by phone to let us know how my mom is doing, which really impressed me. Cannot say enough about how kind everyone has been to my mom. Even though she has dementia, she still makes it a point to tell me that the staff is so nice. Believe me, she is hard to impress!

The staff is absolutely amazing at keeping me in the loop and involved. They are very knowledgeable and helpful. I would highly recommend Elan.

The staff all seemed very engaged and caring, the facility was clean, well organized and appeared to be well managed.

Staff is professional, and being a nurse myself, I was very observant. The facility is clean and I was surprised at how soon they 'learned' my loved one's ways or personality. They knew her wants and dislikes really quick. She's what I call stern not really a mean person, but she means what she says on those authority type of days (when she wants to be in charge). Staff is not offended, they roll right with it with kindness. I haven't really had to call or have anything to communicate. The move in was easy. There was one evening when dinner was pizza-maybe an alternative choice on that day would be better - she's old fashioned. You don't serve pizza for dinner, that's lunch, she told me. I would recommend this facility.

My cousin is the first resident in the brand new Edition-Saginaw Memory Care. Upon her arrival, the facility rolled out the red carpet! (Yes there really was a red carpet!) We were greeted by the whole staff, who were cheering and clapping as she entered. It was a very special and emotional oment! I am excited about having her in such a special place. The facility is filled with joy, caring, and love. My cousin visually looks better after the 3rd day. The on-site Chef is amazing and preparing very delicious meals for her. He sits with her at times to see what she likes or doesn't like. Foods are made from scratch such as baked goods, salad dressings, entrees, fresh veggies, etc. Special shout outs to [name removed], the administrator, [name removed], the manager, [name removed], the health director, plus all the other nurses, aides, etc. I am very thankful for this facility. Please consider Edition before you make a decision of placing a loved one. My name [name removed] and these are 100% my words and thoughts.

I am very pleased. It is relatively new so it is clean and in good shape. It is the best we saw i. that price range both for staff and facilities. The lowest price.

I would say the community is well run and well maintained. The food is excellent. The staff genuinely care and are knowledgable. We chose this community over others because it was so clean. And we also felt the sense of community when we would visit, that feeling has continued even now. Always so welcoming.

What our family likes the most about the community is the Kindness of all the employees.. The care that they give my Mom. Our based on the experience we have had so far we would recommend this community to others.

I first visited [facility removed] & then Longview. I enjoyed the visit with both. I could tell that the residents in Longview really enjoyed being there and staff was very friendly with the residents. I want to find a place for my family member to call home. I would tell people to visit both places.

Great experience- would definitely recommend. We picked this community because it was a private room, private bathroom, cleanliness, friendly staff, and great food.