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9.4
Review Score
3105 Dick Pond Road, Myrtle Beach, SC 29588
My MIL and FIL moved into ALSS 18 months ago. When I tell you they were greeted with the most attentive, accomodating, and kind team, it's a gross understatement. Wanna feel welcome in the eldercare...
Our independent living neighborhood offers seniors the perfect balance between independence and support, security and freedom, privacy and socialization.All-inclusive services include:•Private studio, one-bedroom, and two-bedroom apartments with convenient kitchenettes, gracious tiled bathrooms,...
5490 Arbor Branch Dr, SW, Shallotte, NC 28470
My husband was in memory care for 6 weeks and we found the staff to be caring and kind. The business office was communicative and easy to deal with. We moved my husband out to another facility because it...
Person Centered. Service Focused. Passion Driven. Arbor Landing at Ocean Isle is an exceptional new option for Senior Living in southeastern North Carolina. Arbor Landing offers residents Retirement Living with Assisted Services. A unique alternative for seniors, the community combines just the...
2771 Compass Pointe South Wynd NE, Leland, NC 28451
Looking for a safe and loving home for a family member? Look no more. The staff are fantastic. They are always there to help both the residents and families. They pay attention to details, how does the...
13937 US HWY 17, Hampstead, NC 28443
Mom only receives extra care when I'm not in town but definitely a 5! If she calls me with an issue, I call for someone to check on her and to help and they always do, so definitely another5. Mom doesn't eat...
Arbor Landing at Hampstead is offering a unique experiences for seniors and their families. The community is able to offer some traditional assisted living services with their on-site home care services, ask for details!In addition to independent living with assisted living services, the...
10200 Hamptons Park Dr, Huntersville, NC 28078
The building is beautiful. Lots of activities from chair aerobics to yoga. Bingo. Everyone seems friendly. I don't see the staff much now that he lives there. The greeter is pleasant. The working staff...
221 Friendly Rd, Morehead City, NC 28557
It was very easy to work with them on getting our family member into their facility. It is a very clean and well kept facility. We have only found a few glitches in their system in the year we have had our...
7419 Ocean Hwy, Pawleys Island, SC 29585
Recently they hired a new head chef and hopefully food quality will improve. Administration is very approachable and I like that the executive director is a registered nurse and a woman.
We're serious about care. We're here to keep the seniors you love healthy, safe, and happy. If you're looking for pools and tennis courts and a full-service spa, we're probably not the place for your loved one. Our experience is that people who want these kind of amenities are better off just...
Review Score
204 reviewsOut of 10
5 star
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4 star
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A Place for Mom has scored Ridge Care, Inc with 9.4 out of 10 using our proprietary review score based on 85 reviews in the last 2 years. Over all time, Ridge Care, Inc has 204 reviews with an average "overall experience" of 4.6 out of 5.
Not the facility you want if your loved one is exhibiting signs of aggression. They are not trained to deal with aggressive patients. The food is mostly prepackaged proteins and lunches were only a typical cold cut sandwich. No real options for low sodium diets.
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Mom came to AR in [date removed] knowing that soon she would need more care. We took the tour & were told that they were equipped to handle the transition. About 2 months in mom suffered a minor stroke, was hospitalized, followed by rehab to regain strength. As the time neared for her to return home, we called AR & said that we believed it was time to move mom to Assisted Living. Fortunately they had a bed on that side & we were happy. Nurse evaluated & said mom would fall between level 2 & 3 for care. She was assigned a room & all was well. On moving day as we had finished bringing mom's things from her old unit to her new assisted living unit, we were pulled aside by management & told quite abruptly that they did not feel that mom should stay. They listed a few "issues" they saw. All listed under their levels of care. No discussion, no compassion. Turns out, they simply aren't properly staffed for assisted living. Terrible bait & switch & extremely stressful when support was needed most
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Arbor Ridge at Huntersville in Huntersville, NC
4.4
(23 reviews)
Terrible experience! I'd give zero stars if I could. We moved my mother into independent living with the idea she would move to assisted living when needed. This was CLEARLY communicated when we signed the papers. About a month in my mother needed to move into AL and was evaluated by their nurse who recommended a Level 2 care (not the highest level) and assigned a unit. We arrived at Arbor Ridge and moved all of my mother's belongings out of her independent living studio into her new AL unit. As we were done moving her things, they informed us she couldn't be there. Their website states: " Rather than hopscotching from one senior living community to another as your loved one’s needs change, Arbor Ridge is bringing three distinct and affordable lifestyle options under one roof. " Not true. My mother was forced out because they can't provide care that they advertise in their own marketing materials. Management was rude, unprofessional, cruel and uncaring.
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Arbor Ridge at Huntersville in Huntersville, NC
4.4
(23 reviews)
If you are considering Horizons Memory Care at Arbor Landing Hampstead, NC for your loved one PLEASE READ. Horizons kicked my mom out, who was under hospice care, because she could not stand, pivot, or assist with a transfer. She was in such bad shape the only place that would take her was a nursing home 1 hour away from the closest relative. She died 16 days later. We were told numerous times this is an “age in place facility and she could stay there until the end of life.” This was a lie. Horizons is a one person assist facility with no equipment to move people who forget how to walk or are in such bad shape they can’t. Their on-call nurse can come in anytime and deem “their care level has changed” and kick them out. They are also protected by NC laws. Many memory care facilities have two person assist and have the equipment and desire to help Alzheimer’s residents all the way through to the end. Moving mom was hard on her and contributed to her quick decline and death. Shameful.
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Arbor Landing at Hampstead in Hampstead, NC
4.5
(28 reviews)
There are 7 total Ridge Care, Inc Facilities.
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