Retirement Unlimited, Inc.

Very nice community!

[name removed] was excellent and the community is very nice. [name removed] was well informed and answered all questions.

Community has much to offer. [name removed] was great! [name removed] could not have done better.

Very open and welcoming. Offers great amenities.

Beautiful facility.

Seems to be a comprehensive facility and will definitely be on the top of the list.

There is no doctor on staff. Some of the staff members are right on top of things. There are always some type of activity going on for the residents to participate in, if they choose to. I would recommend the community to others for their loved ones. During the initial tour I had a good feeling about the community. The staff are responsive to questions or concerns that the family has about our loved one.

The Westmont at Short Pump was a very nice, brand new facility that looked like a resort. I think this would be a great fit for someone who is more active because they had a lot going on. I just felt my loved one needed more care.

I thought Paul Spring Community was a nice place. But it was too big for what my loved one could handle with her dementia. And it was too expensive.

NIce place and friendly staff. The executive director gave us the tour and she was very nice and knowledgeable.

We moved my loved one from another facility and they worked with us and were able to get the move done very quickly. For what they do and what we pay for, I think that they do an excellent job. She is in the memory care unit and it is a very attractive area. It is small enough to where she does not have to go far to get to her meals and things like that. They have activities going on at least twice a day and they really try to keep the residents engaged and maintain their memory. They have provided all of the services that were promised to us very well and we have been pleased. I would recommend Bay Lake Community to others looking.

Our first visit to a retirement community. The tour guide did a great job!

Westmont is a brand new facility in short pump that just opened in april 2021. I was looking to find pricing and more pictures on the website, but it was honestly lacking. Thankfully I connected with someone on the phone and they were able to give me more of the information I was looking for. When it's time for my parents to make a move I think I'll bring them to tour westmont.

Our family had an in person tour and they had a tremendous amount of amenities and the facility itself was very nice. They were a little unprepared when we came because the person who scheduled our tour had left, however they were still very nice and helpful but we just did not see a lot of interaction with the residents.

The people are very friendly and kind. They're helpful and go out of their way to make sure you have everything that you need. The facility is very nice, and her apartment is very nice. We're still getting a feel for everything, but the food is good, and it looks like they have a lot of activities.

Excellent tour

Lots of good info and very nice tour.

Very informative tour. Staff seems committed to caring for residence as individuals. Spacious rooms. Great dining options and lots of activities.

Nice friendly staff. Centrally located social/dinner area. Awesome sunroom, which is very inviting.

Very good! I like the ratio of med personnel to patient. The facility appears to be safe and very comfortable. The only reason I did not give a great rating is this is the first facility I saw.